SMU Advertising

By Bella Cox and Liby Navarro

This Thursday, the Dallas Business Journal (DBJ) will host the Women in Business Awards. For 17 years, these awards have recognized women from diverse backgrounds for their exceptional leadership and impactful contributions to their industries and communities.

With over 250 nominees each year, the selection process is highly competitive. A panel of judges consisting of past women in business honorees helps make the selection alongside DBJ leaders. This year, Dr. Carrie La Ferle has been selected as one of the 27 esteemed women honored.

“I am honored to be selected as a recipient of the Dallas Business Journal’s (DBJ) Women in Business Awards. I love sharing the importance of culture for effective communication in advertising and marketing with the next generation, local & global organizations, and within the non-profit sphere. As a 2024 inductee to the Society of Culturally Intelligent (CQ) Fellows, I have had the opportunity to expand my knowledge in best practices in leadership across a broader range of cultures. Culture includes everyone, from national culture, to race and ethnicity, to gender and lifestyle, and even the homeless. Through my work with S.O.U.L. Church (soulchurch.org), a mobile church serving the Dallas homeless since 1995, we see the importance of learning about a culture to build trust and true understanding of needs, resulting in more heartfelt and effective outcomes. This award is an honor to receive as all the women receiving the DBJ’s Women in Business Award are absolute powerhouses in their respective disciplines and yet make time for giving back to the community. I look forward to seeing what each will continue to achieve in the future for themselves and for the betterment of Dallas and beyond.”

We are so proud of Dr. Carrie La Ferle for her accomplishment.  As the award celebrates women who are leaders in the fields across various industries — with Dr. La Ferle in Advertising. This prestigious award is given to influential women who go above and beyond in their business and community and who will continue to impact our business landscape for years to come.

In the field of marketing and communications, integrating diversity, equity, and inclusion (DE&I) is extremely important. Recognizing this, TAI alumna, Kayla Griffis, a senior strategist at Saatchi & Saatchi, and Dr. Alice Kendrick, Professor of Advertising at Temerlin,  worked together to publish a new content creation model that emphasizes the importance of inclusivity. Dr. Kendrick was honored to present the URICA! Model in Oxford, England last summer at the Oxford Roundtable Symposium.

Published in the Forum on Public Policy, this study titled, Integrating DE&I into content creation: The URICA! Model, stands out as a versatile tool for embedding DE&I principles into the fabric of academic and corporate environments. The URICA! Model was originally pioneered by Kayla Griffis as a graduate student project for an advertising class led by Dr. Kendrick. It initially focused on addressing the insensitive spread of digital blackface on social media. This project evolved into a robust model designed to guide content creators through a comprehensive process to help team members determine DE&I objectives and avoid marketing missteps based on a lack of cultural sensitivity.

The core of the URICA! Model involves a series of sequential steps and considerations that assist creators in ensuring their messaging is inclusive and sensitive to diverse audiences. It encourages a thorough understanding of cultural nuances, informs strategic decisions with solid DE&I foundations, and carefully considers the potential impacts of messaging. The model’s flexibility makes it suitable for a wide range of applications, and was concept-tested for use anywhere from classroom discussions to strategic planning in large corporations.

“[The URICA! Model] was an attempt to offer an approach, tool or a series of questions or areas that should be covered to help ensure that messaging of all different sorts, whether it’s advertising, a blog, just a headline, a jingle, or even a visual, (especially a visual in some cases) are as mindful as possible of the societal realities in which they will be released. That is to say, some things are insulting to groups, and they’re not even necessarily intending to be. In fact, I think in most cases they are not. It’s just an oversight and a lack of ability to see a message from another’s point of view.” – Dr. Alice Kendrick

Throughout the study, recommendations from corporate strategists and advertising professors who evaluated the URICA! Model are discussed and implemented, and current DE&I information and resources for students and professionals are included. Dr. Kendrick noted that when reviewing the model in the advertising field, “agencies seemed very much in favor of something like this, that would lend some structure to a discussion about the sensitivity of messaging.”

Dr. Kendrick presented the URICA! Model at the Oxford Roundtable Symposium in Oxford, England, in the Summer of 2023. Her presentation highlighted how the model structures discussions around sensitive messaging and its potential to be applied across various industries and educational settings. Her presentation was well-received by the international audience, which included academics and professionals, underscoring the model’s relevance and applicability.

As the conversation around diversity and inclusion continues to gain momentum, tools like the URICA! Model are essential for fostering meaningful change. They guide content creators through the intricate process of integrating inclusivity into their work, and set new standards for responsible communication in our increasingly digital world.