Brand Integration at SXSW

SMU Advertising Seniors: Alan Sarieddine and  Alex Daly-Hill

Throughout our experience at SXSW we attended multiple activations, conferences, and events highlighting not only brands products and services, but the movements they are working on curating. The most prominent examples during SXSW involved brands integrating themselves with their communities based on their mission and story. Increasingly, consumers are more conscious than ever about the brands they choose to support. They want to know more than just what a company is selling; rather what they stand for, their values, personality, and how they are making a positive impact on the world. Brands that can effectively communicate their mission and story have a better chance of building a loyal following and gaining market share.

RokuCity embodied the chaos of SXSW with a 3 floor funhouse, where the visitor is transported into a physical representation of the TV software. Entering in groups, you follow a circuit of rooms, with numerous branded photo opportunities, merchandise, food and accessories including temporary tattoos, face jewels, and purple hair extensions. Throughout this experience there is no mention of the product, until the final room where you land at a living room, followed by an open top garden for a chance to socialize and relax. The event conveyed the personality of Roku, and made a lasting impression on visitors regarding their values, and identity. At no point was the product, price, or details mentioned, however recall for the product, product placement inside, and opportunities for earned media is bountiful.

Porsche, as expected , presented a showcase of car displays; an electric 911, concept future card, SXSW livery model, and an inflatable duck-embedded white 911. However, that ultimately was not the primary focus of Porsche’s house. The car brand used these models as excellent props to gather people at their convention, encourage photo taking, and direct ears to their rolling schedule of  presenters who detailed the projects Porsche are working with outside of automobiles, and the other brands and products they’re utilizing and learning from. While select visitors may be encouraged to purchase the car, this was not the sole purpose of the convention so they didn’t focus the car specifics but instead shared the ideas, and knowledge valuable to them. Speakers and shows highlighted the roles Porsche plays in the Arts, Tech and Corporate spheres, and what the brand does besides producing cars.

At the heart of Rainey Street, a University of Texas cookout featuring live music, free barbecue, photo booths, and alumni centers took center stage. Utilizing the prominent attributes of the university and state, visitors were temporarily welcomed into the school’s family, mixing with alumni, staff, and enjoying student driven entertainment through exhibits and music. Like Porsche and Roku, no mentions of the schools cost, reputation, ranking or life is displayed or explicit, rather the atmosphere and intangible qualities of the event are the star of the show. As SXSW is a 21+ event, it is unlikely that prospective students visited this location, however the earned media distributed worldwide post event from family members, friends, & scholarly connections to young academics is invaluable. It also offers an open ‘university’ style event for individuals who haven’t experienced an american, or southern campus, creating a unique touchpoint for potential future consumers.

One of the key benefits of integrating a brand’s mission and story into its marketing efforts is that it allows the company to connect with consumers on a deeper level. By sharing their values and beliefs it can build a sense of community with their customers and create a more emotional connection. This, in turn, can lead to increased loyalty and advocacy. By doing so it help it can also help to differentiate the brand from its competitors. In many industries, products and services can be commoditized, making it difficult for companies to stand out. Focusing on values and beliefs can create a unique identity that sets them apart from the competition. For those willing to make the effort, the rewards can be significant.

In conclusion, the trend of promoting a brand’s mission and story over its products at events like SXSW is a reflection of the changing expectations of consumers, and the recall an experience evokes over a traditional presentation, or advertisement. Ideas and movements, over pieces and products took center stage at SXSW in a world where identity is no longer cache, but the main attribute. Brands that can effectively communicate their mission and story have a better chance of building a loyal following and gaining market share. While it can be challenging to integrate a brand’s mission and story into its marketing efforts, the rewards can be significant for those that are willing to make the effort.

 

Brand Activations and User Experience at SXSW

SMU Advertising Seniors: Hallie Noland and Bella Pinera

Event marketing is valuable for creating buzz, gaining brand awareness, and building relationships between brands and consumers. This past weekend, various brands took the initiative to capitalize on this at SXSW by hosting brand activations. At many of these activations, brands gave away merchandise, provided photo opportunities, drinks, food, samples and more. These events are uniquely valuable as consumers get to see the brand come to life by experiencing all their interactive offerings, fostering a true connection with the brand. Because attendees can easily connect with the brand on a personal level, they find it easy and almost organic to post their experiences on social media promoting the brand maximizing their reach to not just SXSW but to all attendees’ followers as well.

Throughout the weekend, we attended events hosted by Lush, Paramount +, Dolby, Roku, UT Austin, and more. The most exciting event that we attended was Roku. The purple logo up and coming TV brand rented a multi-story building and turned the space into “Roku City.” Each room had a different theme, making us feel like we were experiencing Roku City in a modern, magical version of real time. The actors in each room were highly animated and unbelievably engaging, never breaking character. Overall, the event was incredibly captivating and has even remained a topic of conversation throughout the weekend because of how unexpected and whimsical the experience was.


Although the Roku event was exciting and unique, the user experience before the event could have been better. The bouncers outside the venue were aggressive, creating negative energy while waiting to attend the event. Additionally, the event only allowed four people in at once to make the experience feel personal. While the intimate numbered group received lots of one one attention inside, it created a long waiting time for people outside in the middle of the street causing traffic, ultimately taking away from the user experience.

This weekend we saw first-hand that in advertising sometimes wait times are unavoidable due to the personable connection we are trying to build with the consumer, however failing to provide an enjoyable captivating experience from start to finish is avoidable. The sound software system Dolby also struggled with this issue of extreme wait times however by the second day the brand had developed a quicker line system showing the importance of editing and being flexible with events in order to satisfy the consumer. Apart from making real time event changes, the Dolby event allowed attendees to sit inside a luxury car inviting them to sit back, relax, and imagine themselves driving with the surreal surround sound. Representatives from the Dolby team were in the vehicle to explain the engineering and technology behind the system to groups of threes. This was a very unique, personal, and exciting experience for both the brand and the consumer. Despite the wait times, Dolby welcomed consumers into various other rooms and even had a chicken and waffle car while consumers were waiting. Dolby provided a seamless, engaging experience start to finish as they interacted with the consumer before, during, and even after the event completing the entire consumer journey positively. The way to truly captivate the consumer is to establish a level of connection from the very first minute you reach them to the very end.

Finally, Paramount + hosted a fantastic event throughout the weekend. Paramount + rented a large venue with multiple floors and various activities. This event was the best because there were many options of things to do, thus creating a more manageable flow throughout the experience. Each section of the event promoted a different show or movie on Paramount +. There were many photo opportunities, and fabulous specialty cocktails that matched the themes of the promoted films. Also, the Paramount experience was outstanding as they had fun activities that were not strictly related to any movie or show in specific as well. These activities included basketball, painting vinyl records, henna tattoos, and more. This created a fun and uplifting atmosphere and encouraged attendees to stay at the Paramount event for a long time.

Overall, this weekend was filled with fun and exciting brand activations. It was great to participate in these activations and see how event marketing can be utilized. We thoroughly enjoyed learning about these brands, bonding with one another, and learning more about the world of advertising and brand activations.

From Passion to Profit: Secrets of the Creator Economy

Advertising Seniors: Phillips Wood and Ryan Parry

The rise of the creator economy has been one of the most significant changes to the world of entrepreneurship in recent years. It’s a transformation that has seen entrepreneurs and creators shift their focus from building products and services for consumers to building a company with the consumer, not for them. The creator economy is all about storytelling, community building, and social media, and it’s changing the way we think about entrepreneurship.

At the Next Gen Entrepreneur: Rise of the Creator Economy seminar at South by Southwest, experts in the field provided insights into how entrepreneurs can tap into the creator economy and turn their passion into profit. Colin and Samir, two of the experts who are both co-founders of shopify, emphasized that the key to success in the creator economy is building a brand that reflects who you are and what you care about. Your content should be authentic and engaging, and it should resonate with your audience. When you build a community around your brand, you create a loyal following that will support you and advocate for you.


Social media is one of the driving forces behind the creator economy. Platforms like Instagram, TikTok, and YouTube allow creators to share their content with a massive audience and build relationships with their followers. In this new economy, social media is the digital word of mouth. It’s a way for creators to get their message out there and to connect with people who share their values. Social media also allows creators to be authentic and transparent, which is essential in building trust with their audience.

Building a community is another critical aspect of the creator economy. When people identify with a particular brand or product, they are joining a tribe. They’re aligning themselves with a belief system and associating themselves with a group of like-minded people. This sense of community is incredibly powerful, and it’s something that traditional businesses can’t replicate. The creator economy allows entrepreneurs to create products and services that align with their passions and values and attract a community of like-minded individuals.

To tap into the creator economy, entrepreneurs need to focus on their passion. They need to identify what they are passionate about and build a brand around that passion. This means creating content that reflects who they are and what they care about. When entrepreneurs focus on their passion, they can create authentic content that resonates with their audience and builds a community of loyal followers.

Creatives and operators are another essential aspect of the creator economy. Creatives use YouTube, social media, and other platforms to gain a following by creating content. However, they may lack the skills to monetize their brands themselves. To solve this problem, they lean on operators to manufacture and sell their products, building profit for both parties involved. This is similar to creatives and brand managers within the advertising world, where they both lean on each other for help to produce outstanding work.

The creator economy is not just about making money. It’s also about making a difference in people’s lives. Entrepreneurs in the creator economy have the opportunity to create products and services that align with their values and have a positive impact on their communities. By building a community around their brand, they can create a loyal following that will support them and advocate for them.

In conclusion, building a brand in the creator economy is not easy. It takes hard work, dedication, and a willingness to take risks. However, the rewards can be enormous. Entrepreneurs have the opportunity to build a business that reflects their values and interests by focusing on passion, building a community, and leveraging social media, they can turn their ideas into a successful business. They can create products and services that have a positive impact on their communities and make a difference in people’s lives.

 

A Run-Down of Interesting Things at SXSW – Porsche x Transformers x Live Music Event

Written by SMU Graduate Advertising Students:
Gabriela Vascimini and Shelby Steur

The Porsche Activation was an incredible combination of innovation and entertainment. The perception of the Porsche brand is sleek yet transformative, this reinforces the well thought out partnership with Transformers for this event.


Sprout Social x TikTok

The session Ephemeral trend culture is transforming business allowed me to think about more unique ways to implement tiktok into every industry. Allowing relevance and social communication to take a front seat approach. Jamie Gilpin CMO of sprout social said “The only constant is absolute change”, this comment brought to mind how little we know about the direction social media will take and to use this to our advantage when completing a campaign.

Agency and Creators Mixer

The Agency and Creators mixer gave professionals a chance to meet each other and connect with others in the same industries. I was able to meet several people in both the nonprofit and purpose driven marketing categories. This gave me the opportunity to discuss what to look for throughout a job search and tips for success. It was amazing to talk to someone who was doing the work I look forward to in the future.

Keynote: Priyanka Chopra Jonas in Conversation with Jennifer Salke

This inspiring conversation between acclaimed actress, activist, and philanthropist Priyanka Chopra Jonas and Head of Amazon + MGM Studios  (and former head of NBC studios) Jennifer Salke was surprisingly enlightening and relevant to the world of advertising and branding. While positioned as a film event, both women offered great insight as to the importance of storytelling when trying to communicate any message––including an advertising message. Those in attendance were first treated to a sneak peek to their latest project, a spy thriller series starring Chopra entitled Citadel. Citadel, premiering April 28th, is a new kind of show––a global program. Other than the “mothership” series, two additional foreign series will also be released, one taking place in Italy and one in India, existing with the same universe as Citadel. This has never been attempted before, and is truly a groundbreaking moment for TV shows worldwide.

Salke emphasized the importance of globalization in today’s entertainment world, a sentiment deeply echoed by Chopra, who began her career starring in Bollywood and Hindi language films prior to becoming an actress in Hollywood. She noted how, during the pandemic, many people began to watch foreign shows with subtitles and the practice has become far more mainstream. Chopra then shared a sweet anecdote about her mother’s love for Korean dramas, and mentioned how that was when she realized television and acting could truly transport audiences to anywhere in the world. The most notable point that Chopra and Salke left the audience with was a call for greater diversity in television––not just in regard to how actors look, but how they sound and the languages they share their stories in.

Content Creator Meet-Up & Panel

This exciting event began with a conversation and information question and answer session featuring Netflix star and social media sensation Harry Jowsey and his manager Jeff Duncan, CEO of Ingenuity Live, and talent and influencer management company. Both offered insights into the content creation world from the wildly varied perspectives of talent and business manager, making for an incredibly well-rounded presentation. Following their discussion, they opened up the floor to questions and then encouraged all of the content creators in attendance to mix and mingle with each other, launching the conversation with some icebreaker questions. As a content creator both for a fashion brand as well as for my own personal brand, I found it  interesting to meet content creators on both the business side and on the lifestyle/personal brand side. After the event, I caught up with Harry and we talked a bit more about what it is really like being a content creator, from dealing with negative comments to landing your dream brand deals. He emphasized the importance of creating content that brings out your personality, and this is true whether you are creating content to bolster your personal brand or as marketing content for an established company. One thing is clear––short form video content is the new frontier in advertising, and isn’t going anywhere anytime soon.

VW & Lucasfilm Join Forces with special guest Doug Chiang, Executive Creative Director at Lucasfilm

While it’s clear that the Disney and VW execs didn’t have to force anything when it came to joining together their two iconic brands, countless hours of strategy, research, and an impeccable attention to detail were all necessary to pull off this epic partnership––something that audiences got a special behind-the-scenes look at during this panel. The panel, featuring Ty Ervin (Vice President of Marketing Partnerships at Disney), Gilbert Heise (Chief Strategist of Volkswagen Brand), Kevin Lane Keller (E.B. Osborn Professor of Marketing and Senior Associate Dean for Marketing & Communications at Dartmouth College), and none other than Doug Chiang, Executive Creative Director for Lucasfilm, was moderated by Co-Editor in Chief of Variety Magazine, Cynthia Littleton.  The panelists discussed how storytelling intersects with marketing messages, and how brands can connect with audiences authentically by using both nostalgia and excitement for tomorrow to make marketing messages resonate with them more deeply.  They also stressed the importance of maintaining audience trust, especially with dealing with beloved IP such as Star Wars, and how to keep character integrity while balancing it with creative freedom and new ideas. Chiang quipped that successful brands all share three inherent qualities: Artfulness, character, and humanity.

Those in attendance even got to see a special preview of a still-under-production forthcoming TV spot that will continue this epic collaboration: it features none other than Star Wars icon Grogu, those infamously curious Jawas, and more familiar faces to promote the latest season of Disney+ hit The Mandalorian. Still, Star Wars is only the beginning for the partnership between Disney and Volkswagn––Heise seemed to be constantly hinting at upcoming projects involving the two powerhouse brands featuring different Disney-owned franchises, while Ervin seemed sworn to secrecy. We can only wait to find out as to what’s next.

After the event, I was able to chat with Chiang for a few minutes and thank him for the insights he’d shared with us. We talked about the intersection between branding and storytelling, and he emphasized how he truly believes that storytelling is the backbone of a solid brand. He mentioned that George Lucas always stresses this as well during the creative process, saying that every component––whether in regard to a film, a book, or a TV spot––must have a story to tell. Even products, in order to become iconic, must have personality. And, when it comes down to it, that’s exactly what VW and Disney joined forces to do. They showed audiences that their vehicle was more than just a mode of transportation, but a living, breathing character full of personality––just like R2D2 and C3PO as they ooh and awe at the in the TV spot.

SXSW: brAIn gAIn

Temerlin Advertising Institute graduate students:
Jackson Ferris and Christiana Savo

The SXSW conference is an exciting opportunity to learn about the latest trends, innovations, and ideas that are shaping the future of technology. Our focus this year will be on a recently trending topic that is sure to affect future generations, Artificial Intelligence. The future of AI is somewhat intimidating! We’re unsure of the scope of changes to come. Nonetheless, we’re looking forward to hearing from industry professionals speaking about how it’s going to change the functionality of the industry- and by that we mean any and every industry. We’ve already been exposed to the controversy of ChatGPT in the educational space but if we’re being honest, this is only the beginning of navigating conflict around AI. We’re looking forward to SXSW because hopefully, it will settle some of our concerns about the future. Maybe by the end of this weekend, we’ll feel in control of AI.

There are many events that offer unique insight from industry leading experts on this topic but we decided to focus on these two:

Can There Be AI Art Without Artists?

How to Think—and Lead—in Ways AI Can’t

These two sessions will provide us with unique insight into the philosophical, applicable, and realistic future of artificial intelligence in our society. The first event “Can There Be AI Art Without Artists?” promises to be an exciting thought-provoking discussion about the ever-increasing threat of AI art in modern artists’ life. While I’m sure this event is going to question future creatives’ roles in all industries, it is also important to consider the benefits of how the technologies can impact the art world. Among the questions that are going to be discussed, one is sure to revolve around the topic of the owner of any work of AI art. The key issue of authorship has been a topic of discussion in the art world in the past, but the traditional mindset of, the artist being the sole creator of the artwork, will no longer be the status quo. Is the algorithm, the artist that trained the algorithm, or the creator who prompted it, the real owner of what is produced? The legal and ethical ramifications of this generation’s decision will determine the intellectual property and ownership of many beautiful and horrifying works in the future.

Another issue that this event will explore is the question of creativity. Can AI be truly creative, or is it just replicating existing patterns and styles? While AI can generate impressive artwork, some argue that it lacks the true creativity and imagination of human artists. However, others argue that AI can be a creative tool that inspires artists to push the boundaries of their own creativity. Finally, this event should also explore the economic implications of AI-generated art. With the rise of generative models, it’s essential to consider how this technology can impact the livelihoods of human artists. Will AI-generated art replace human-created art, or will it become a new modality that can coexist alongside traditional art? Can AI-generated art be profitable, and if so, who should benefit financially? This is just one of many events that promise to be a fascinating exploration of the intersection between technology and creativity. This is sure to be the genesis of many future discussions both legally and morally that will plague the art world for the coming months if not years.

Industry leaders are concerned that AI is a threat to the current model of which they work, and how they manage their work force– will there even be a workforce to manage? Let’s not get ahead of ourselves. We as humans will evolve to work in congruence with AI; it will become a tool to increase knowledge, and productivity, and push the boundaries of innovation more than ever before. I’m not sure how yet, but I hope to find out more at the How to Think—and Lead—in Ways AI Can’t session. This event promises to provide an intriguing perspective on how to utilize AI in roles pertaining to leadership and decision-making. We expect the event’s central theme to be that although AI can be a powerful tool for processing vast amounts of data, but the opposition is that it’s fundamentally incapable of replicating the full breadth and depth of human experience. The speaker, Nick Chatrath, argues that human experience and judgment are essential for effective leadership, and that the ability to think more like a human will become increasingly critical as AI continues to advance. I am excited to learn more about how Chatrath believes human leaders can use their unique skills to stay ahead of the curve and make informed decisions that reflect the full spectrum of human values. I hope this event will be able to provide the audience with practical advice in ways they can utilize AI to lead in ways they cannot and vice versa. Speaking of the philosophical implications of AI’s effect is fine but I would really look forward to seeing what we can do with AI currently to impact our professional lives and as a result the work we produce. Understanding how AI and humans can work together to achieve better outcomes is crucial, and I am excited to explore these topics at “How to Think—and Lead—in Ways AI Can’t.”

Overall, we’re looking to forward to productive discussions and collaborative workshops around AI this weekend in Austin. Our minds will remain open, and we’ll be challenged to wrap our brains around a future that is not fully ready for us yet as humans. We’re fortunate to experience this evolution that will change humanity and we’re excited to hear from the leaders aspiring to get us there.

Advertising Executive Gordon Law Named New Temerlin Interim Chair

GordonLaw_Headshot

By: Sarah Jane Eckelkamp

Gordon Law, Dallas advertising and marketing executive with over 40 years of experience, has been named interim chair of the Temerlin Advertising Institute at SMU Meadows School of the Arts.

Law began his career in education with SMU in 2011. After eight years of being an adjunct and two years of being a visiting professor of practice, he cannot imagine his life without teaching and feels this is where he is meant to be. Professor Law will continue to teach several classes on various topics, including Internet and Mobile Advertising, Advertising Media, Digital Media Strategies, and Strategic Brand Management.

“Teaching is the absolute greatest blessing I have had in my professional career: The classroom is my happy place, and being in a position to help my students and fellow faculty in and outside the classroom is what I enjoy most,” said Law.

After graduating from Oklahoma State University with a degree in advertising and public relations, Law began his professional career and has had the opportunity to work with several national advertising agencies: Moroch, Grey, Backer & Spielvogel, and Bozell. For the past six years, he has served as president of Swimming Duck, a marketing and media service based in Dallas. He has also lent his expertise in media strategies, agency management, business, and brand development to other regional agencies like Keller Crescent Company; Hadeler, Sullivan & Law; and Slingshot.

Law’s hopes for this new role are high, and after being in business for more than four decades, he is excited to step into a position that consistently gives him new perspectives to learn while also providing him the honor of teaching. Students have shared their excitement for his increased involvement in the Temerlin Advertising Institute, and we are delighted to have someone with such significant experience overseeing our operations.

Executive Internship: TAI Graduate Student Noble Farr Reports after Two Weeks at Firehouse

I arrived at Firehouse bright-eyed and on the wrong floor. After finding the correct lobby, I was given a tour by Steve, an incredibly welcoming gentleman who I knew looked familiar but could not pinpoint exactly who he was. I’ll blame information overload and the absence of caffeine. Only after a 20 minute tour of Firehouse’s incredible office did I finally muster up the courage to ask, “And what is it you do, Steve?” To which he kindly and laughingly responded, “Oh—I’m the CEO.” *insert Homer Simpson backing into the bushes meme.

Now only one more misstep away from throwing myself down the proverbial fire-pole, I sat at my desk and took in the surroundings of my new home for the summer. Bobbleheads of celebrated employees lined a corner wall, countless agency awards were polished and reverberating excellence, and a mural of Lil’ Wayne equally encouraged and unsettled me from his perch as my next-desk neighbor. The agency’s mantra of “work hard, don’t be a dick’ was written on another wall, reminding me of both my favorite and only-known quote by Conan O’Brien: “Work hard, be really kind, and amazing things will happen to you.” Like all good agencies, Firehouse takes this a step further.

Most palpable in that moment, however, was a sense of the agency’s powerful culture. A culture that is made up of so many unique and talented individuals that it has created a sub-culture of its own. All are welcomed and all are accepted, contingent, of course, on one’s willingness to spontaneously pause work for the ever-present (and incredibly competitively) foosball game.

Having been at Firehouse for only two weeks now, I am even more excited to continue working here. As a strategy intern, I’ve already been given so many exciting opportunities to research new clients and help work on creative briefs. Within the first week, I was pulled into

Noble Farr, SMU Graduate Student in Advertising
Noble Farr, SMU Graduate Student in Advertising

meetings where I felt welcomed yet often overwhelmed and undeserving to be in such an unfamiliar and real-stakes environment. I’ve learned that while one can excel in academics and think he knows a lot about the advertising industry, learning to put that knowledge into action can be difficult. Thankfully, that’s what internships are for: to find out what you like and don’t like, learn how to tap into the innate and learned abilities one’s been given, and to conquer (at least attempt to) the imposter syndrome that comes with being surrounded by so many experts in their fields.

I thought it appropriate to write myself a strategy brief to help me through this short summer at Firehouse. After all, writing briefs is my job. It consists of asking questions like, ‘What do I want to learn?’ ‘How can I best accomplish my goals?’ and ‘When I leave, how can I make sure my work has made a lasting and positive impact?’ I hope to find these answers along the way, but until then I’ll just keep bettering my strategy skills, improving my foosball game, and working to make Firehouse a Fire-home (had to drop a dad joke in there somewhere).

My first introduction to Firehouse was during an agency tour with Professor Peter Noble. I’m confident that without his and so many other TAI faculty members’ guidance, this summer would look a lot different. Now putting my degree into action, I’m reminded of all the late night group projects and extensive research papers I’ve worked on, and the professors who challenged us to develop our best, most authentic work. Going back to school to complete a master’s degree when most of your friends and peers are starting their careers is daunting, and I had my fair share of second thoughts. However, I distinctly remember walking out of my first class last fall and thinking to myself, “this is exactly where I’m supposed to be.” And that feeling is even more true today.

Professor Sid Muralidharan Panelist at FTC Workshop


On June 24th, Dr. Sidharth Muralidharan, Associate Professor at the Temerlin Advertising spoke at the Federal Trade Commission (FTC) four-hour business workshop series, Green Lights & Red Flags: FTC Rules of the Road for Business.

The Dallas program continued the popular business workshop series that the FTC has held in past years with regional partners in cities across the county. The workshop focused on trending topics in truth-in-advertising law, social media marketing, data security, business-to-business fraud, and other business basics.

Dr. Sidharth Muralidharan, served as a panelist for the session titled “Avoiding a Promotion Commotion.” The session was moderated by Tom Carter, attorney at FTC Southwest Region, and covered six main topics – e-mail marketing, free offers and negative options, children’s online privacy, customer reviews, social media and influencers, and consumer gag clauses. Other panelists included, Iris Diaz (Chief Marketing Office for the Dallas Mavericks), Edward Hynes (Attorney at FTC Southwest Region), and Lea Williams (Adjunct Professor, Thurgood Marshall School of Law).

Designed for business owners, advertising professionals, attorneys, and others who need to know how established legal principles apply in today’s fast-moving marketplace, the program offers practical insights from Texas business leaders and recognized experts in consumer protection law and cybersecurity.

ALUMNI UPDATE: Chelsea Roth

Temerlin alumna (’16) Chelsea Roth is a Senior Consultant focusing on social impact and sustainability at APCO Worldwide‘s New York office. Prior to this role, Chelsea worked at Edelman for five years and supported purpose-driven campaigns for global brands and organizations. Some of the companies Chelsea has partnered with during her career include eBay, Red Bull, The Rockefeller Foundation, T.J.Maxx, Unilever and currently the ACLU.

Chelsea credits her professors in the Temerlin Advertising Institute at SMU with providing the skills and experience to succeed at top communication agencies and navigate the client work that she manages today. She will never forget the hands-on experience during her “Advertising Campaigns” course, where she created an advertising pitch for Mizzen+Main, a company started by two SMU alumnus. Her educational experience in the Temerlin Advertising Institute built the foundation for her to discover her passions and gain life-long expertise that will carry her throughout her career.

Film, football and faith: Meadows junior Jack Mayo now running his own production company

JackMayoSMUFootballCoverPhoto

From high school photo assignments to gigs at Madison Square Garden, Mayo says collaboration makes all the difference

Like many college students, Jack Mayo has plastered his dorm room walls with photos of his favorite band at some of their most legendary gigs. But one thing is different: Mayo was hired to be there.

A junior double majoring in advertising and film, Mayo has worked as a photographer and videographer since he was in eighth grade, when he first contacted Australian worship band Hillsong United and asked if he could be a volunteer photographer at their tour stop in Dallas.

It was the beginning of a fruitful — and whirlwind — relationship. Within the next four years, he founded production company Jack Mayo Films, developed a second area of expertise in sports, and produced the live film of Hillsong’s show at Madison Square Garden in New York City.

Today, Mayo works full time in addition to managing his course load at SMU. When we caught up with him, he was just getting in from a shoot for Adidas. Later that week, he assisted on a shoot with Shaquille O’Neal for JCPenney and spent three days with the NFL draft.

Pretty amazing for 21.

“My dad got me into it,” Mayo says of his blossoming career. He grew up in Frisco and his father owns a camera rental company that provides equipment to commercial and movie shoots.

Growing up around cameras sparked Mayo’s interest, but it didn’t take off until middle school when he was doing theater tech for a musical production of The Hobbit and decided he wanted to take some video.

Mayo walked dogs for $20 an hour and saved up to buy his first proper camera and MacBook. He had a little help from his father, who agreed to match what he earned. “My dad had always taught me to work for myself and earn everything,” he says.

Middle school theater taught Mayo the basics of sound and lighting. In high school, he branched out and began taking pictures and shooting video at Frisco High School football games. That proved to be a smart move, because adults started paying attention.

“That got me really connected with athletes and also the administration,” he says. “They knew me and liked me, and knew what I was doing for the school.”

Football is a passion of Mayo’s now. But ironically, he didn’t know much about it, or sports in general, when he started photographing the games. “Even senior year I didn’t get how football worked,” he says. “I used to ask my assistant, ‘How many tries do they have?’ And he’d be like, ‘Third down, you idiot!’”

When he wasn’t at football games, Mayo worked at any events he could, from community service activities to other school spirit functions. In addition to giving him critical early experience, all of that socializing had other advantages to a new Frisco High freshman.

“I didn’t really know anyone and that’s how I’d make friends,” he says. “I’d go take pictures of stuff and meet people.”

By the time Mayo was a high school sophomore, he had a friend working as his intern. He started learning more about videography and soon founded his business.

In his final years at Frisco High School he was regularly being commissioned by the school to produce work for the football team, drill teams, banquets and more. “I think I was the only Frisco High School student that got paid by different groups from the school while I went there,” he says with a chuckle.

JackMayoHillsongConferencePromoWithSebastianStrand

High school is also when Mayo got connected with Hillsong; he says his work relationship with the group is his favorite by far.  While he loves football, he says there’s nothing that compares with the energy of their worship nights.

“The crowd has so much interaction at Hillsong concerts,” he says, explaining that it makes for more interesting photos and videos. “I think with worship music it’s two ways a lot of time. The audience is singing and they’re raising their hands.”

Mayo is active in his church and was already a diehard Hillsong fan when he got the idea in eighth grade to find their sound and video guy on social media. “I basically harassed the Hillsong people on Instagram to let me volunteer for them,” he says.

Mayo was too young to drive himself to the first two shows he worked. At the first one, he was purely a volunteer. But when next year’s tour came around, he was personally invited and his photos were posted to the official Hillsong accounts.

The biggest thing he’s done for Hillsong to date is the Madison Square Garden show in July 2019, and the work keeps coming. Most recently, he worked the 2020 Passion Conference in Atlanta.

“They’re just great to work with, and nice people,” he says. “I really cherish the relationship and want to continue to be valuable.”

Mayo ended up at SMU somewhat by surprise. At first, he wasn’t sure he wanted to go to college at all; he already had a successful business. But he kept hearing about the once-in-a-lifetime college experience, and he started thinking that the right degree could be an asset.

Then, seemingly out of the blue, the SMU football coach reached out. He’d seen one of Mayo’s videos on Twitter and invited him to campus for a visit.

Mayo’s aunt and uncle had both gone to SMU, but it hadn’t really been on his radar. When he visited, he fell in love. “As soon as I came to campus I thought, ‘Yeah, this is where I’m going to be,’” he recalls.

Mayo admired the campus’ beauty and was excited about the opportunities SMU presented. He could be a creative assistant for the football team. And he liked what he heard from the film professors and students during his tour of the Meadows School of the Arts.

“Everyone I talked to just loved it so much,” he says. Mayo committed to enroll at SMU on the deadline, May 1.

Staying in the Dallas area for school has also proved to be beneficial. “From a work standpoint, nothing slowed down,” he says.

Balancing work and school can be tricky. Mayo schedules his classes on Tuesdays and Thursdays, leaving the other days open for work opportunities. Sometimes even that is limiting, since many shoots are multi-day.

But Mayo doesn’t have trouble filling up his schedule. These days, instead of hustling on social media, he relies on his network. He has many industry friends, some of whom are decades older than him.

“If I see I have two weeks free coming up on my calendar, I’ll text my buddies and say, ‘Hey, I’m open these days if you’ve got anything.’”

Doing double duty is taxing, but worth it. Mayo’s advertising concentration is digital media strategy, and he can already see the value of the degree.

“Right now I can go shoot an Adidas spot, but if I get an advertising degree then I can be the person directing that. Or I can be the client. Then I’m not working for someone, I’m getting the work done from the upper level.”

Mayo dabbled in narrative film in high school, but he’s always gravitated toward commercials. He still draws inspiration from movies, and particularly idolizes Skyfall cinematographer Roger Deakins.

“I think commercials especially are getting more and more artsy, so you can watch narrative examples and say to yourself, ‘OK, I really like how this is lit, or I like how this conversation went between these two people,’” he explains.

But ultimately, he loves showing up to work every day knowing he’ll experience something new. “I like fast-paced projects as opposed to being on one shoot for six months,” he says. “With what I do it’s always something different.”

Last year, COVID-19 threw a curveball. Starting with the big SXSW annual music and media festival in March, all of the shoots he had on his calendar cancelled within two days. “I thought, ‘This is the worst thing ever,’” he remembers. “‘Should I change career paths? What am I doing?’”

But the despair didn’t last long. Just a few weeks later he received a call from one of his mentors, local cinematographer Brandon Zebell, asking for help setting up a livestream for a church in Fort Worth. After they had finished, Mayo realized the system they’d come up with could be used to build a remote set for commercial shoots.

“We had all the hardware out, and I realized we could do a shoot and stream it to directors and producers, and anyone who doesn’t need to be on set,” he says. “And it wouldn’t be that hard because we were using a bunch of inexpensive equipment and still had great results.”

In May, he took his theory for a dry run when he was hired to stream the camera feed for the United States Tennis Association’s “Get Up and Play” campaign shoot. Ordinarily, a shoot like that would require about 40 people on set, but thanks to Mayo’s innovations they were able to do it with six. Everyone else watched on Zoom.

“They were able to see the camera feed and hear everything because of all the streaming details we had figured out the month before,” he says.

To date, he’s replicated his method about 30 times, gaining new clients purely by word of mouth. “I’ve designed packages and sold them to other people who basically use my system,” he says. “It’s really nothing special, just making sure you have the right equipment to bring it all together.”

Mayo sees the utility of remote set technology lasting well beyond COVID-19, because it saves money. And in the last year, the available technology has only improved. His clients are starting to move away from Zoom toward more professional systems like Teradek that are designed specifically for this use. These systems offer better playback and deliver files around the world in real time.

Even with all of these improvements, there are some annoyances of being a videographer in a pandemic that you simply can’t get around – like frequent coronavirus tests. “I’ve gotten my nose stabbed so many times,” he says.

Mayo has big plans for when he graduates. First on his list: taking more jobs outside Dallas. “Normally, travel jobs are multiple days and it’s hard for me to take multi-day assignments with school,” he says.

He also has aspirations of continuing to work his way up in the sports world. “Right now I’m doing the inexpensive projects where they just hire someone local and go shoot a film,” he says. “Working on the draft was very cool – it was the first NFL draft I’ve been involved in.”

And even though long-form work isn’t typically his favorite, he thinks a documentary could be in his wheelhouse. He’d particularly like the opportunity to work on the Netflix college football docuseries Last Chance U.

“It’s one of my favorite things to watch,” he says. “I love the cinematography and the storytelling style. Working on that show is on my bucket list.”

Mayo has already checked off a lot of items on other aspiring videographers’ bucket lists. “My high school broadcast teacher used to say that I was born at 40,” he says, when asked how he developed discipline so young.

He’s always believed in taking anything he does seriously. “I’m very responsive and proper with business dealings,” he says.

Mayo tries to reply to emails quickly, makes sure contracts are executed to the letter, and maintains a packed Outlook calendar. “There are 12 things a day and it’s just nonstop,” he says.

Some of Mayo’s fastidiousness is conscious. In high school, he struggled with balancing school work with his professional life, and he’s worked hard to find systems that help him manage his time better. “I’m not perfect at any of this stuff,” he says. “I just do what works.”

There’s only one thing that Mayo says he couldn’t do without: his collaborators. “I think the people I worked with are what made me successful,” he says.

While he’s confident in his vision and technical ability, he believes his main gift is leadership. In his first semester at SMU he made a video for his Production 1 class about teamwork and what it means to him. “I still like to show it to people,” he says.

The video focuses on his experiences in high school, particularly the time he posted flyers inviting anyone interested to make a movie with him, and ended up filming The Ghost of Frisco High with a cast and crew of 80 people. “We had all types of people join, and I was able to lead the team and bring everyone together,” he says.

Many of the people featured in that class project have gone their own way, but Mayo has found new friends at SMU who mean just as much to him. One of the students he collaborates with most closely is his roommate, Alex Daly-Hill, a fellow advertising and film double major who also worked for the football team for two seasons. Mayo helped Daly-Hill learn new skills that prepared him for his current role with FC Dallas. But the support is mutual.

“A lot of the time I think of ideas and I know how I want my finished product to look. But then if I bring Alex along, he’ll say, ‘Oh, let’s do this,’ and the video will turn out better,” he says. “And Alex is a much better editor than me. So he’s edited basically all of my stuff in the last year and a half.”

One of the many reasons Mayo likes working with a team is that it’s a safeguard against his own ideas becoming stale. He values always having an outside perspective.

“Collaboration is my favorite part of my work. I wish I wouldn’t have named my company my name, because there’s a lot more to it,” he says. “If you hire Jack Mayo Films, you’re getting a lot more than Jack Mayo.”