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Student Success & Retention

Year-end review: Retention alert and advising note reporting system recap

With the Academic year ending, the Office of Student Success and Retention would like to focus on the effectiveness of our Retention Alert and Advising Note reporting system. We would like to thank every individual advisor or faculty member who used these tools to report any retention risk. 

 This academic year, with the valuable assistance of advisors across campus, 231 advising notes were submitted during the fall and spring semesters, in addition to 94 retention alerts. These submissions from our campus community have played a crucial role in identifying students who are considering transferring or taking a leave of absence from SMU.  

The Office of Student Success and Retention has utilized the information from both reporting systems to effectively intervene with at-risk students, demonstrating our collective efforts. SSR would like to express gratitude to the faculty and staff members who submitted advising notes and retention alerts this academic year. Through your partnership, SSR has been able to reach out to and assist students while providing them with support and connections to campus resources.  

If you would like to learn more about this tool and how the Office of Student Success and Retention utilizes it to aid with retention and intervention, please contact Jay Guillory. 

Categories
Academic Center for Excellence Academic Devleopment of Student-Athletes (ADSA) Altshuler Learning Enhancement Center Disability Accommodations & Success Strategies Student Academic Engagement & Success Student Academic Success Programs

ADSA & SASP Hosting a Staff & Faculty Breakfast on January 11th

Student Academic Engagement and Success (SAES) is hosting two upcoming tours of the Academic Development of Student-Athletes (ADSA) and Student Academic Success Programs (SASP).  Tours will take place at 9 AM and 9:30 AM at the ADSA & SASP offices located in Loyd All-Sports Center. ADSA is located on the 3rd floor, in suite 316. SASP is located on the second floor, in suite 201.  This opportunity is an invitation to all SMU faculty and staff to tour our academic centers and learn more about the support services offered to students! Breakfast and drinks will be available.

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University Advising Center

University Advising Center Welcomes Two New Advisors to the Hilltop

The University Advising Center has made some new additions to our staff this month. Veronica Gutierrez and Amy ‘Ricki’ Ward joined us just in time for the holiday season cheer.

Headshot of Ricki Ward, a new Academic Advisor in the University Advising Center.A native Texan, Ricki is a 2002 graduate of Midwestern State University in Wichita Falls, Texas, where she received her Bachelor of Science degree in both History and Psychology.  She then earned her Texas Teacher Certification via LeTourneau University’s Post-Baccalaureate Educator Certification Program.  She began her career as a teacher at Dallas Academy, where she specialized in creating and implementing personalized curriculum for students with learning differences.  Most recently, Ricki taught 4th grade math and science in Garland ISD, and was awarded 2022-23 Teacher of the Year at Dorsey Elementary in Rowlett.  She lives in Rowlett with her husband, Tony, her two teenage children, Bailey and Jake, and her black lab, Charlie.  Ricki is a lifelong Texas Rangers fan and avid reader, and recently began volunteering as a camera operator for Explore.org. Her email is arward@smu.edu and her office number is (214) 768-6835.

Headshot of Veronica Gutierrez, a new Academic Advisor in the University Advising Center.

Veronica Gutierrez joins the University Advising Center after spending 29 years in public education as an elementary school teacher and counselor. Veronica graduated from Paris Junior College and Southwest Texas State University with a degree in Interdisciplinary Studies. She also received her Master’s degree in Counseling from Texas A&M University-Commerce. Veronica was born and raised in Dallas, Texas and has always loved the beauty of the SMU campus. She is very excited to start this new journey. Her email is vgutierrez@smu.edu and her office number is (214) 768-6836.

Please join the University Advising Center in welcoming our two new advisors to the Hilltop!

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University Advising Center

The University Advising Center welcomes new Academic Advisor Benjamin Mandelbaum

The University Advising Center is very pleased to share that Ben Mandelbaum has joined us as our newest Academic Advisor! Ben joins us after spending 7 seasons as a college basketball coach. In his most recent position, he coached the Alcorn State University Men’s Basketball team to the 2023 Southwestern Athletic Conference Championship.  Ben is a graduate of the University of Minnesota where he received his Bachelor’s degree in psychology, and a graduate of the University of Alabama at Birmingham where he received his Master’s degree in Exercise Science. New to Dallas, Ben has enjoyed exploring the Dallas area by visiting museums, attending shows, and taking in sporting events. In his free time, Ben likes following his favorite sports teams, traveling to the beach, and listening to podcasts.

His email is bmandelbaum@smu.edu and his phone number is 214-768-6790.    Join us in welcoming Ben to the UAC and to SMU!

Headshot of Ben Mandelbaum.
Headshot of Ben Mandelbaum.
Categories
Academic Devleopment of Student-Athletes (ADSA)

Introducing Keyana Smith as the new ADSA associate director

As we gear up for the upcoming 2023-2024 academic year, Academic Development of Student-Athletes is thrilled to welcome Keyana Smith, as our new Associate Director! 

Smith comes to us with a wealth of experience and a passion for serving student-athletes. Her impressive background and commitment to student-athletes success on and off the field, align seamlessly with our office’s values and aspirations. With the addition of Keyana, we are poised to elevate our academic support and enhance the student experience in new ways!  

A Glimpse into Smith’s Journey: 

Keyana joins the Hilltop from the University of Mississippi, where she was the Assistant Director of Athletics Academic Services working as the lead academic counselor of Women’s Basketball and second of Football. Her previous stops include the University of New Mexico, Utah Valley University, and the University of Texas at San Antonio. Smith is a previous student-athlete herself, playing two years at Morgan State University on their softball team. After receiving her undergraduate degree, she pursued a Master’s in Kinesiology with an emphasis in Sports Psychology and then later, achieved her Master’s in Sport Administration. She is an active member of N4A and is currently the Co-Lead on the Institutional Partnership Program.  

The ADSA is excited to have the additional leadership and insight that Keyana will bring into the 2023-2024 Academic Year! 

Categories
Office of General Education Student Academic Engagement & Success Student Academic Success Programs Student Success & Retention University Advising Center

Committee on Academic Petitions launched a new webpage and appeal submission form

Effective June 1, the Committee on Academic Petitions (CAP) launched a new webpage and an appeal submission form for undergraduate students.  

Students must submit their appeal using the electronic form and include all supporting documentation. They will instantly receive notification that their appeal has been received. Additionally, students will receive notification from the system as the appeal is reviewed and considered.   

All offices should inform students to submit their appeals via the official appeal submission form. Email submissions will no longer be considered, and students will be redirected to www.smu.edu/cap to submit their CAP appeals. 

The Committee on Academic Petitions is a committee with membership appointed by the Provost. It is charged with considering and deciding student academic petitions, as set out in the SMU Statement of Process for Undergraduate Student Academic Petitions.  

Academic Petitions are requests by a student for an exception to an academic policy. Academic policy includes any policy, rule, or regulation that applies to academic matters at SMU. 

Have questions about the CAP appeal process? Visit www.smu.edu/cap for more information or email your questions to cap@mail.smu.edu 

Categories
Academic Center for Excellence Altshuler Learning Enhancement Center First-Generation Initiative Hilltop Scholars Mustang Scholars National Fellowships Office of General Education President’s Scholars Student Academic Engagement & Success Student Academic Success Programs University Advising Center University Honors Program

Writing Center is open Summer 2023

SMU’s Writing Center in the Altshuler Learning Enhancement Center (A-LEC) is open this summer from June 1 – July 31!  Appointment times are:   

  • Mon – Thurs 2:30-5 (in person at the A-LEC)
  • Tues & Thurs 4-6:30 (ZOOM)
  • Fri 2:30-4:30 (in person at the A-LEC);  Sun 5-8 (ZOOM)     

Book an appointment with a Writing Center Faculty Member in Canvas.

 

Categories
Office of General Education Student Academic Engagement & Success Student Success & Retention

Now accepting applications for three full-time staff positions

SMU Student Academic Engagement & Success (SAES) is excited to share that three open full-time staff positions within Undergraduate Education & Academic Success (UEAS), each position posting will go live on the SMU Staff Career Portal this week, May 1 – 5. Please consider, share with your offices, and post within your professional networks.   

Available Positions within Student Success and Retention:  

Director, Student Success and Retention: The Director leads the Office of Student Success and Retention (SSR). The primary role is supervising three full-time staff and providing day-to-day problem-solving for students trying to remain, depart, or return to SMU. Working closely with the Assistant Provost for Undergraduate Education and Academic Success and the SMU in Four initiative, the Director operationalizes processes to identify at-risk students, strategically outreaches to inspire engagement, coordinates interventions, tracks academic progress, and assesses our institutional strengths and weaknesses in these areas. Manage interventions as projects, repeating annually or each term, involving multiple offices. The Director chairs a university-wide retention and financial support committee to retrain undergraduate students. Serves as a critical partner to the Office of the Dean of Students. 

  • Deadline: Sunday, May 28, 2023
  • Hiring point-of-contact: Dr. Dustin Grabsch (dgrabsch@smu.edu; 214-768-4887) 

Assistant Director, Student Success and Retention: The Assistant Director position involves identifying and supporting students who have either taken a leave of absence, exceeded their expected graduation term, or dropped out of the university without documentation. The Assistant Director will engage with these and other high-level students through personalized campaigns, offer concierge support for complex situations, and monitor their academic progress. They will work with the students regularly to develop action plans and facilitate referrals to on-and off-campus resources to help them complete their degrees. In addition, the Assistant Director will develop and lead programs, trainings, and workshops for re-engaged students that support their holistic student development and success. Will report directly to the Director of the Office of Student Success and Retention. 

  • Deadline: Sunday, June 4, 2023 
  • Hiring point-of-contact: Brittaney Wilson (brittaneyw@smu.edu; 214-768-6248) 

Available Position within the Office of General Education: 

Senior Advisor, Office of General Education: The Senior Advisor for General Education is responsible for coordinating the Office of General Education’s undergraduate student outreach and timely offering academic advising to ensure progression through Common Curriculum requirements. This position develops advising practices and policies and conducts comprehensive academic, career, and other student support services. Acts as a mentor and trainer to other Academic Advisors for the specialty area of general education. The Senior Advisor develops, oversees, and provides Office of General Education programs, initiatives, and student interventions to undergraduate students. Reporting to the Assistant Provost for Undergraduate Education and Academic Success, the position aids with academic integration efforts within the co-curricular. 

  • Deadline: Sunday, May 22, 2023 
  • Hiring point-of-contact: Brittaney Wilson (brittaneyw@smu.edu; 214-768-6248) 

A search committee comprised of UEAS members will review applications, conduct virtual and in-person campus interviews, and make a recommendation for hire.  

Categories
Office of General Education SMU in Four Student Academic Engagement & Success University Advising Center

Degree Planner after-action report and advisor incentives announced

Degree Planner was introduced to students at the end of the Fall 2022 semester as a tool that supports the SMU in Four – SMU’s Quality Enhancement Plan (QEP) –SMU’s comprehensive approach to improving retention and four-year graduation rates. 

The Degree Planner in the my.SMU Student Dashboard is a powerful tool that can provide students with a personalized, pre-populated degree plan to help them on their journey to graduation. This degree path provides a sequence of courses that will fulfill degree requirements and can be adjusted regularly to fit their future plans. This differs from the Degree Progress Report (DPR), the authoritative source for graduation requirements. 

Initial adoption efforts focused on the 5,348 Common Curriculum students who matriculated in the fall 2020 semester or after (213 Spring 2023 graduating seniors were excluded). Students received outreach on Degree Planner’s purpose, support with completion, and notification of their progress in a variety of ways: 

  • 1,201 students completed their Degree Planner for all remaining terms.  
  • 1,484 students completed their Degree Planner for the Fall 2023 semester. 
  • 8 Degree Planner Support sessions were held (4 in Caruth, 2 in Hughes Trigg, 1 in Meadows, and 1 Zoom Session)  
  • 7 Blog posts were written introducing Degree Planner, sharing progress, announcing raffle winners (on 2/2/23, 2/13/23, & 3/16/23 ), and general information on Degree Planner  
  • 7 Student emails were sent   
  • 130 Winners were selected in raffles to win prizes for completion of Degree Planner.  
  • To-do tasks were added to students’ My.SMU accounts. These to-do tasks were updated and removed weekly. 

We want to reward the following advisors with $100 Amazon gift cards for having the highest number of advisee completions University-wide: 

  • Dorie Beitchman 
  • Misti Compton 
  • Maria Crouch 
  • Christopher Logan 
  • Jennifer Malone 
  • Barbara Morhle 
  • Jeanene Renfro 
  • Caroline Rydquist 
  • Alyssa Wong 

Special Acknowledgement is also given to Janet Stephens and Alyssa Wong for their efforts in encouraging student completion and advertising our student support sessions.  

Categories
Office of General Education SMU in Four Student Academic Engagement & Success

SMU in Four announces final Degree Planner raffle winners

Let’s give a big round of applause to all 758 students who completed Degree Planner before the final raffle deadline! 

For your Degree Planner to be considered complete:  

 Fifty winners were randomly selected to receive prizes courtesy of SMU in Four: 

Amazon Gift Card 

($25 value) 

Target Gift Card 

($25 value) 

Starbucks Gift Card 

($25 value) 

Visa Gift Card 

($25 value) 

SMU Flex Dollars  

($25 value)    

SMU Swag Bag 

($50 value) 

 Skyler H.  Michael G.  Breanna S.  Aaliyah A.  Grace B.  Steven B. 
Sarah B.  Spencer B.   Maya C.  Ria D.  Humberto O.  Daniele D. 
Mirana E.  Sofia G.  Jack G.   Arin J.  Eden C.  Annabelle L. 
Jack L.  Karen L.  Anna M.   Mason M.   Lily L.  Lucy M.  
Regina N.   Abby R.  Riley T.   Carina K.  Ava S.   
Alexander B.  Katie F.  Emma G.  Gracie H.   Tulsi L.   
Karis P.  Megan R.  De’Anna W.  Jaena Z.     
Oscar C.  Braden C.  Ella D.  Savannah H.     
Alexa L.  Matthew M.  Lily S.  Jess S.     
Natalya T.  Owen T.  Sydney B.  Remonda H.     

 Winners can come and pick up their prizes from the Office of General Education, Laura Lee Blanton Suite 100, from Monday, March 20th– Monday, March 27th.   

All Common Curriculum (CC) undergraduate students must complete Degree Planner by March 20.   

Visit smu.edu/degreeplanner for help getting started.