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University Advising Center

University Advising Center Welcomes Two New Advisors to the Hilltop

The University Advising Center has made some new additions to our staff this month. Veronica Gutierrez and Amy ‘Ricki’ Ward joined us just in time for the holiday season cheer.

Headshot of Ricki Ward, a new Academic Advisor in the University Advising Center.A native Texan, Ricki is a 2002 graduate of Midwestern State University in Wichita Falls, Texas, where she received her Bachelor of Science degree in both History and Psychology.  She then earned her Texas Teacher Certification via LeTourneau University’s Post-Baccalaureate Educator Certification Program.  She began her career as a teacher at Dallas Academy, where she specialized in creating and implementing personalized curriculum for students with learning differences.  Most recently, Ricki taught 4th grade math and science in Garland ISD, and was awarded 2022-23 Teacher of the Year at Dorsey Elementary in Rowlett.  She lives in Rowlett with her husband, Tony, her two teenage children, Bailey and Jake, and her black lab, Charlie.  Ricki is a lifelong Texas Rangers fan and avid reader, and recently began volunteering as a camera operator for Explore.org. Her email is arward@smu.edu and her office number is (214) 768-6835.

Headshot of Veronica Gutierrez, a new Academic Advisor in the University Advising Center.

Veronica Gutierrez joins the University Advising Center after spending 29 years in public education as an elementary school teacher and counselor. Veronica graduated from Paris Junior College and Southwest Texas State University with a degree in Interdisciplinary Studies. She also received her Master’s degree in Counseling from Texas A&M University-Commerce. Veronica was born and raised in Dallas, Texas and has always loved the beauty of the SMU campus. She is very excited to start this new journey. Her email is vgutierrez@smu.edu and her office number is (214) 768-6836.

Please join the University Advising Center in welcoming our two new advisors to the Hilltop!

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University Advising Center

The University Advising Center welcomes new Academic Advisor Benjamin Mandelbaum

The University Advising Center is very pleased to share that Ben Mandelbaum has joined us as our newest Academic Advisor! Ben joins us after spending 7 seasons as a college basketball coach. In his most recent position, he coached the Alcorn State University Men’s Basketball team to the 2023 Southwestern Athletic Conference Championship.  Ben is a graduate of the University of Minnesota where he received his Bachelor’s degree in psychology, and a graduate of the University of Alabama at Birmingham where he received his Master’s degree in Exercise Science. New to Dallas, Ben has enjoyed exploring the Dallas area by visiting museums, attending shows, and taking in sporting events. In his free time, Ben likes following his favorite sports teams, traveling to the beach, and listening to podcasts.

His email is bmandelbaum@smu.edu and his phone number is 214-768-6790.    Join us in welcoming Ben to the UAC and to SMU!

Headshot of Ben Mandelbaum.
Headshot of Ben Mandelbaum.
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Student Academic Engagement & Success University Advising Center

Michelle Gaunt joins the University Advising Center

We are pleased to announce that Michelle Gaunt has joined the UAC as our newest Academic Advisor.

Michelle is a proud SMU alumnus with a Bachelor’s and Master’s degree in English Literature and Composition. She has taught at secondary schools in Dallas ISD, Austin ISD, and universities in Texas and Arizona.   She is dedicated to promoting art and literature in public education through PTA committees, community outreach programs, and other channels, and also co-authors contemporary women’s fiction.  She is excited to return to the Hilltop!

Michelle will carry a generalist caseload of advisees.  Her email is mgaunt@smu.edu and her phone is x8-2815.  Please join the University Advising Center in welcoming her!

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Offices & Programs Student Academic Engagement & Success University Advising Center

New Office Coordinator, Gerralynn McKenna, joins the University Advising Center

The University Advising Center is pleased to share that Gerralynn McKenna has joined our office as our newest Coordinator! Gerralynn comes to SMU after teaching elementary special education for 4 years. She recently moved to Dallas from Albuquerque, New Mexico with her husband . She enjoys hiking, being outdoors, spending time with family and friends, and reading. Please join us in giving her a warm welcome to SMU!