Categories
Peer Academic Leaders Student Success & Retention

Ask a Mustang: A resource for new and current students

Ask a Mustang is a pop-up Q&A table hosted by the Office of Student Success and Retention, with volunteer support from staff and students. It’s located at popular student spots and serves as an informal platform for students to ask questions about all aspects of student life. Sessions are held at key points during the term, including the beginning of the semester, enrollment periods, and finals preparation.

Our first Ask a Mustang session this fall featured the SMU Peer Academic Leaders (PALs) and took place on September 5th and 6th in the morning hours at Fondren Library, near Starbucks. During this two-day event, we invited students to ask questions to SSR and the PALs, as well as share their SMU experiences.

We had a total of 44 student participants (6 first-year students, 10 sophomores, 8 juniors, 18 seniors, and 2 graduate students), many of whom shared insights on our question board: ‘What do you wish you knew before coming to SMU?’ and ‘What advice would you offer to new students?’ Here are some notes left by students:”

  • “Study hard! You are not alone, reach out if you need help!”
  • “Find out about SMU’s resources, they have everything!”
  • “Don’t miss classes. Prioritize mental health. Have a balance.”
  • A-LEC provides tutoring and (professor) office hours are helpful too!”
  • “Keep your priorities straight and focus on school and make good relationships with professors.”
  • “Don’t wait until the last minute to start studying.”

We’ll have our second Ask a Mustang session during the enrollment period and the final round during the preparation for finals. We look forward to seeing you there!

p.s. Lesson learned – sometimes giving someone something free is not as attractive as asking for help. We attracted 10X students with the question, “Would you be willing to help new students” vs. “Would you like a free cookie? ”

Categories
Office of General Education Student Academic Engagement & Success Student Academic Success Programs Student Success & Retention

Summer Forge program launched with a full, 20-student cohort

This summer, SMU launched a new academic support program called Summer Forge. Summer Forge provides invited undergraduate students with financial, academic, and social support to accelerate their path to on-time graduation.  

Invited students receive up to 8 paid semester credit hours over May, Summer, and/or August terms. The initial cohort for Summer Forge includes 20 students attempting over 80 credit hours during the summer terms. The average participant takes 6 hours that fulfill either major or Common Curriculum requirements. 

Animating the university’s commitment to improving retention and graduation rates, Summer Forge is a collaboration between the Office of Student Success and Retention, SMU in Four, Office of Financial Aid, and Student Academic Success Programs. Ivy Phillips, a Success Counselor in the Office of Student Success and Retention, initially identified the students based on various criteria, in addition to their commitment to complete classes in the Fall 2024 semester at SMU. 

Throughout the summer, Summer Forge participants are offered tailored campus resource referrals and coached on strategies to support a successful academic summer term. Becca Umobong and Sarah Cartwright, members of the Student Academic Success Programs team, are available to provide academic counseling and support. Lydia Allen in the Writing Center is also available to assist students with writing, and A-LEC has tutoring services across course content areas. 

Please get in touch with Brittaney Wilson, General Education and Academic Appeals Coordinator, with any questions about the program. 

Categories
Office of General Education Student Academic Engagement & Success Student Success & Retention

Now accepting applications for three full-time staff positions

SMU Student Academic Engagement & Success (SAES) is excited to share that three open full-time staff positions within Undergraduate Education & Academic Success (UEAS), each position posting will go live on the SMU Staff Career Portal this week, May 1 – 5. Please consider, share with your offices, and post within your professional networks.   

Available Positions within Student Success and Retention:  

Director, Student Success and Retention: The Director leads the Office of Student Success and Retention (SSR). The primary role is supervising three full-time staff and providing day-to-day problem-solving for students trying to remain, depart, or return to SMU. Working closely with the Assistant Provost for Undergraduate Education and Academic Success and the SMU in Four initiative, the Director operationalizes processes to identify at-risk students, strategically outreaches to inspire engagement, coordinates interventions, tracks academic progress, and assesses our institutional strengths and weaknesses in these areas. Manage interventions as projects, repeating annually or each term, involving multiple offices. The Director chairs a university-wide retention and financial support committee to retrain undergraduate students. Serves as a critical partner to the Office of the Dean of Students. 

  • Deadline: Sunday, May 28, 2023
  • Hiring point-of-contact: Dr. Dustin Grabsch (dgrabsch@smu.edu; 214-768-4887) 

Assistant Director, Student Success and Retention: The Assistant Director position involves identifying and supporting students who have either taken a leave of absence, exceeded their expected graduation term, or dropped out of the university without documentation. The Assistant Director will engage with these and other high-level students through personalized campaigns, offer concierge support for complex situations, and monitor their academic progress. They will work with the students regularly to develop action plans and facilitate referrals to on-and off-campus resources to help them complete their degrees. In addition, the Assistant Director will develop and lead programs, trainings, and workshops for re-engaged students that support their holistic student development and success. Will report directly to the Director of the Office of Student Success and Retention. 

  • Deadline: Sunday, June 4, 2023 
  • Hiring point-of-contact: Brittaney Wilson (brittaneyw@smu.edu; 214-768-6248) 

Available Position within the Office of General Education: 

Senior Advisor, Office of General Education: The Senior Advisor for General Education is responsible for coordinating the Office of General Education’s undergraduate student outreach and timely offering academic advising to ensure progression through Common Curriculum requirements. This position develops advising practices and policies and conducts comprehensive academic, career, and other student support services. Acts as a mentor and trainer to other Academic Advisors for the specialty area of general education. The Senior Advisor develops, oversees, and provides Office of General Education programs, initiatives, and student interventions to undergraduate students. Reporting to the Assistant Provost for Undergraduate Education and Academic Success, the position aids with academic integration efforts within the co-curricular. 

  • Deadline: Sunday, May 22, 2023 
  • Hiring point-of-contact: Brittaney Wilson (brittaneyw@smu.edu; 214-768-6248) 

A search committee comprised of UEAS members will review applications, conduct virtual and in-person campus interviews, and make a recommendation for hire.