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Student Academic Engagement & Success University Advising Center

Welcoming Brandi Primm as Our New SAES Degree Counselor

We are excited to announce that Brandi Primm transitioned to the Division of Student Academic Engagement and Success (SAES) as our new Degree Counselor on June 2.

Brandi brings a wealth of experience and a deep commitment to student support. Most recently, Brandi has been serving as an Academic Advisor at SMU, and she brings more than two decades of experience as a counselor and educator in both K–12 and higher education settings. Her background includes extensive work with early college high school programs, student support services, and academic advising. Brandi holds a Master of Science in School Counseling from Texas A&M Commerce and a Bachelor of Science in Interdisciplinary Studies from Stephen F. Austin State University.

In her new role, Brandi will serve as a key academic resource for both pre-major students and declared majors in the Simmons School of Education and Human Development. She will be responsible for maintaining student academic records, assisting with degree certification, evaluating transfer work, and supporting students and advisors through the completion of general education requirements and timely graduation. The SAES Degree Counselor plays a critical role in ensuring a smooth and successful academic journey for our students, and we are thrilled to welcome Brandi into this important position.

Please join us in congratulating and welcoming Brandi Primm to her new role!

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Student Academic Engagement & Success University Advising Center

University Advising Center welcomes new Coordinator

The University Advising Center welcomes Anthony Cesario as the new office coordinator. Anthony joined the University Advising Center on November 11th during the peak of Spring 25 enrollment and has hit the ground running!

Born and raised in Coppell, Texas, Anthony graduated from Vanderbilt University with a degree in American Studies in December of 2023. Prior to joining SMU, he has held various customer service roles and was a summer camp counselor. Anthony enjoys listening to music, writing, exploring parks and nature trails, and binging Buffy the Vampire Slayer whenever possible. He is very excited to work in the realm of higher education.

Please join us in welcoming Anthony to the Hilltop and the UAC!

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Student Academic Engagement & Success University Advising Center

University Advising Center announces Staff Change

The University Advising Center is pleased to share that Gerralynn McKenna is continuing her work in our office as our newest Academic Advisor. She has gracefully stepped in to her new role and advising students for Fall 24 and beyond.

Before her new position, Gerralynn came to SMU in June of 2023 to serve as Coordinator for the UAC. Prior to her time at SMU,  she taught elementary special education for 4 years, and moved to Dallas from Albuquerque, New Mexico with her husband. She continues to enjoy hiking, being outdoors, spending time with family and friends, and reading. Please join us in giving her a warm welcome to her new position!

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Hilltop Scholars Honors and Scholars Student Academic Engagement & Success

Logan Swafford joins Honors & Scholars

Logan Swafford (They/Them) is the coordinator for both the Hilltop Scholars Program and Honors & Scholars. Originally from San Antonio, Logan moved up to Denton to attend the University of North Texas as a first-generation student where they received a bachelor’s in both Communication Studies and History, with a minor in LGBTQ & Women Studies. While there Logan became a member of the service-focused fraternity, Alpha Phi Omega, where they completed over 200 volunteer hours and servant leadership became their guiding philosophy and frame for their personal and professional path. After graduating in 2020, Logan continued to hold a variety of positions within the non-profit and education world, often focusing on their passion of community engagement and leadership development.

Outside of the office, Logan enjoys spending time playing a variety of video games, reading/listening to fiction books, and playing with their 3 dogs (Charles the Corgi, Nirvana the GSD, Thunderstorm the Great Dane) and Wednesday the tortoiseshell cat.

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Student Success & Retention

Lisa Miller named new director of the Office of Student Success and Retention

Lisa Miller is already known on the Hilltop, currently serving as assistant director and degree counselor in Dedman College of Humanities and Sciences Academic Services since 2011. She will begin as Director of the Office of Student Success and Retention effective May 22. Lisa Miller has a bachelor’s and master’s degree in history from the University of Texas at San Antonio. Before her time at SMU, Lisa worked professionally in operations at the New York University Graduate School of Arts and Sciences and in academic services at the University of Central Florida and the University of Texas at San Antonio. 

As Director of the Office of Student Success and Retention, Lisa will: 

  • Supervise three full-time staff and provide day-to-day problem-solving for students trying to remain, depart, or return to SMU.  
  • Operationalize processes to identify at-risk students, strategically outreach to inspire engagement, coordinate interventions, track academic progress, and assess our institutional strengths and weaknesses in these areas.  
  • Chair a university-wide retention and financial support committee to retrain undergraduate students.  
  • Serve as a critical partner to the Office of the Dean of Students via the Caring Community Connections CARE Team. 
  • Analyze and present data obtained from exit and leave of absence surveys with various campus offices.  

When asked what she is most excited about, Lisa shared, “Excited to join Student Success and Retention! I believe communication is the key to understanding and learning what students, staff and faculty can use to help all achieve their goals. Keeping the lines of communication open, identifying and understanding others opinions, and working closely with different offices on behalf of students creates successful graduates and contributing members of society. SMU is one of those special places where this philosophy really works–everyone is committed to our students to obtain their very best outcomes possible.”  

When not at work, Lisa enjoys traveling, going to Broadway shows, listening to music from the ’70s, and watching Marvel superheroes. 

Please join us in congratulating Lisa Miller (lamiller@smu.edu) on her new adventure on the Hilltop! 

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Student Academic Engagement & Success

The Office of Engaged Learning Welcomes New Staff

The Office of Engaged Learning is excited to welcome two new staff members to the team, Alisha Bailey and Olivia Prioleau.

Headshot of Alisha Bailey

Alisha serves as Assistant Director for Pathways to Business and Industry Program. Before transitioning to OEL, she served as Program Manager in SMU’s Lyle School of Engineering, where she led the engineering outreach camps for K-16. Alisha received her Bachelor of Science in Chemistry from Spelman College and her Master of Science in Environmental Sciences from Alabama A&M University. Prior to obtaining her master’s degree, Alisha worked as a sixth and seventh grade mathematics teacher in Houston, TX, before transitioning back into the science field. Through her master’s program, her knowledge and focuses were fisheries, aquaponics, and water management research and by studying abroad in Nanjing, China, she broadened her skills in GIS. Alisha worked for the government in the environmental health field as an Environmental Compliance Specialist for several years in Atlanta, GA. Outside of work, Alisha is continuously dedicated to service by volunteering at Ronald McDonald House Dallas, as an advisory board member with Women Leading Technology, serves on the Board of Directors for The GEMS Camp, a proud alumna of Leadership ISD Dallas County Civic Voices Fellowship, and a member of Junior League of Dallas.

Headshot of Olivia Prioleau

Olivia Prioleau serves as the new Project Specialist, coordinating the Big iDeas and Mustang Mentors program. As a Charleston, South Carolina native, Olivia received her B.A. in Journalism and Communications from the University of South Carolina and will be graduating with her M.Ed. in Higher Educational Leadership from Texas Christian University in May of 2024. During her two years at TCU, Olivia served first-year leadership programs, student organizations, and large-scale programs in her role as the Graduate Assistant in the Student Activities Office. She is excited for her new journey at SMU and to serve more students on the Hilltop.

Please join us in welcoming Alisha and Olivia!

Categories
Student Success & Retention

Student Success and Retention welcomes new team members

The Office of Student Success and Retention is excited to welcome two new team members beginning Tuesday, January 2, 2024. Justin “Jay” Guillory will serve as our new Success Coach. In his role, Jay will:

  • Provide academic counseling and problem-solving for students.
  • Reaching out to students reported via Retention Alerts, Advising Notes, and another early-alert mechanism.
  • Lead and facilitate the Summer Forge program, an academic credit recovery program.
  • Support and advise students who are at risk or recently lost merit-based student financial aid.

Saahil Mathews will also join the team as our new Program Coordinator. In his role, Saahil will:

  • Manage and respond to inquiries and questions from email, phone, drop-in, and other referrals to the office.
  • Process leave requests (formal exits and leave of absence) to the office.
  • Coordinate timed outreach campaigns such as early and mid-term progress reports and not-enrolled student follow-up.
  • Develop and maintain internal and external internal communications with students and constituents.

Read more about Jay and Saahil on our Meet the Team page.

Student Success and Retention will say farewell to Ivy Phillips, our Success Counselor, as she transitions to a new role in the Lyle School of Engineering on January 15, 2024. Join us for a farewell reception on Friday, January 12, from 3:30 – 5:00 pm in Blanton 108.

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University Advising Center

University Advising Center Welcomes Two New Advisors to the Hilltop

The University Advising Center has made some new additions to our staff this month. Veronica Gutierrez and Amy ‘Ricki’ Ward joined us just in time for the holiday season cheer.

Headshot of Ricki Ward, a new Academic Advisor in the University Advising Center.A native Texan, Ricki is a 2002 graduate of Midwestern State University in Wichita Falls, Texas, where she received her Bachelor of Science degree in both History and Psychology.  She then earned her Texas Teacher Certification via LeTourneau University’s Post-Baccalaureate Educator Certification Program.  She began her career as a teacher at Dallas Academy, where she specialized in creating and implementing personalized curriculum for students with learning differences.  Most recently, Ricki taught 4th grade math and science in Garland ISD, and was awarded 2022-23 Teacher of the Year at Dorsey Elementary in Rowlett.  She lives in Rowlett with her husband, Tony, her two teenage children, Bailey and Jake, and her black lab, Charlie.  Ricki is a lifelong Texas Rangers fan and avid reader, and recently began volunteering as a camera operator for Explore.org. Her email is arward@smu.edu and her office number is (214) 768-6835.

Headshot of Veronica Gutierrez, a new Academic Advisor in the University Advising Center.

Veronica Gutierrez joins the University Advising Center after spending 29 years in public education as an elementary school teacher and counselor. Veronica graduated from Paris Junior College and Southwest Texas State University with a degree in Interdisciplinary Studies. She also received her Master’s degree in Counseling from Texas A&M University-Commerce. Veronica was born and raised in Dallas, Texas and has always loved the beauty of the SMU campus. She is very excited to start this new journey. Her email is vgutierrez@smu.edu and her office number is (214) 768-6836.

Please join the University Advising Center in welcoming our two new advisors to the Hilltop!

Categories
University Advising Center

The University Advising Center welcomes new Academic Advisor Benjamin Mandelbaum

The University Advising Center is very pleased to share that Ben Mandelbaum has joined us as our newest Academic Advisor! Ben joins us after spending 7 seasons as a college basketball coach. In his most recent position, he coached the Alcorn State University Men’s Basketball team to the 2023 Southwestern Athletic Conference Championship.  Ben is a graduate of the University of Minnesota where he received his Bachelor’s degree in psychology, and a graduate of the University of Alabama at Birmingham where he received his Master’s degree in Exercise Science. New to Dallas, Ben has enjoyed exploring the Dallas area by visiting museums, attending shows, and taking in sporting events. In his free time, Ben likes following his favorite sports teams, traveling to the beach, and listening to podcasts.

His email is bmandelbaum@smu.edu and his phone number is 214-768-6790.    Join us in welcoming Ben to the UAC and to SMU!

Headshot of Ben Mandelbaum.
Headshot of Ben Mandelbaum.
Categories
Honors and Scholars Mustang Scholars President’s Scholars Student Academic Engagement & Success

Maria Izaguirre, Program Specialist for Scholars Programs

Maria Izaguirre joined the Honors and Scholars team as the Program Specialist for Scholars Programs on October 13th.

As a Program Specialist, Maria will be supporting the President’s Scholars Program and the Mustang Scholars Program.

Maria Izaguirre, a Dallas Native, earned bachelor’s degrees in Human Rights, Psychology, and Sociology from SMU. Before joining the team as a Program Specialist for Scholars Programs, Maria was the Postbaccalaureate Fellow for the SMU Human Rights Program. Maria is currently a candidate for a Master of Science in Counseling at SMU.

When not working or studying, Maria enjoys taking long walks at White Rock Lake with her dogs, spending time with her cat, attending concerts, and trying new coffee shops.