Tag: student success and retention

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Student Academic Engagement & Success Student Success & Retention

Enhancing student success: A closer look at SMU’s retention alert system.

milticolored image with a the wording Retnetion Alert and Student Success and Retention.

Ensuring the academic success and well-being of undergraduate students is a priority for SMU, and the Office of Student Success and Retention is taking proactive steps to address potential challenges through its innovative Retention Alert system. Faculty, staff, parents, and families are encouraged to utilize this reporting tool to share information about students who may be considering leaving SMU.

What is a Retention Alert?

The Retention Alert system serves as a valuable tool to identify and support students who may be at risk. This reporting form allows faculty, staff, and concerned individuals to communicate their retention concerns about an SMU undergraduate student. By using this tool, reporting personnel can play a crucial role in initiating timely intervention to support students facing academic or personal challenges.

How does it work?

The process is simple and user-friendly. The Retention Alert reporting form prompts the individual reporting to identify the reason for the alert and provide some details to help the SSR team. This information is then utilized by the SSR team, who will make a deliberate effort to connect with the student. This goal is to offer academic personal support services that can contribute to the student’s overall success and retention here on the Hilltop.

Encouraging Collaboration:

One of the key strengths of the Retention Alert system is its emphasis on collaboration. Faculty, staff, and other stakeholders are encouraged to continue working closely with the identified students even after submitting the alert. This collaborative approach ensures a holistic support system for students, addressing both academic and personal challenges that may hinder their progress.

When in Doubt, Report:

If there’s uncertainty about whether a situation should be reported, individuals are encouraged to err on the side of caution and report their concerns to the Caring Community Connection (CCC) program or call 214-768-4564. This proactive approach ensures that no potential issues are overlooked and appropriate support can be provided.

If you have additional questions or concerns, Contact the Office of Student Success and Retention by emailing ssr@smu.edu or calling 214-768-6824.

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Student Academic Engagement & Success Student Success & Retention

Reminder: Flex Cards Available to Faculty & Staff for Retention and Student Success

With the Fall ’25 semester buzzing along, the Office of Student Success and Retention is happy to remind our amazing staff and faculty about the SMU Dining flex cards. These cards are designed to enhance your engagement with students beyond the traditional classroom or office setting.

This initiative offers a fantastic opportunity for you to connect with students in a relaxed environment, foster meaningful relationships, and demonstrate your support, particularly for those who may need additional encouragement to stay on track or at SMU.

To get your hands on a flex card:

  1. Contact the Office of Student Success and Retention at ssr@smu.edu or 214-768-6824 to reserve your card.
  2. Pick up your card from the SSR office in Laura Lee Blanton Building, Suite 100 between 8:30 – 5 PM Monday – Friday.
  3. Treat yourself and your student to coffee, tea, lunch, or a snack at any SMU Dining location.
  4. Return the card along with your receipt within 24 hours of checkout to the SSR office.

Don’t miss this chance to make a difference! For any inquiries, please don’t hesitate to contact the Office of Student Success and Retention at ssr@smu.edu. Thank you for your commitment to supporting our students and helping them succeed.

Categories
Student Academic Engagement & Success Student Success & Retention

Enhancing student success: A closer look at SMU’s retention alert system

milticolored image with a the wording Retnetion Alert and Student Success and Retention.

Ensuring the academic success and well-being of undergraduate students is a priority for SMU, and the Office of Student Success and Retention is taking proactive steps to address potential challenges through its innovative Retention Alert system. Faculty, staff, parents, and families are encouraged to utilize this reporting tool to share information about students who may be considering leaving SMU.

What is a Retention Alert?

The Retention Alert system serves as a valuable tool to identify and support students who may be at risk. This reporting form allows faculty, staff, and concerned individuals to communicate their retention concerns about an SMU undergraduate student. By using this tool, reporting personnel can play a crucial role in initiating timely intervention to support students facing academic or personal challenges.

How does it work?

The process is simple and user-friendly. The Retention Alert reporting form prompts the individual reporting to identify the reason for the alert and provide some details to help the SSR team. This information is then utilized by the SSR team, who will make a deliberate effort to connect with the student. This goal is to offer academic personal support services that can contribute to the student’s overall success and retention here on the Hilltop.

Encouraging Collaboration:

One of the key strengths of the Retention Alert system is its emphasis on collaboration. Faculty, staff, and other stakeholders are encouraged to continue working closely with the identified students even after submitting the alert. This collaborative approach ensures a holistic support system for students, addressing both academic and personal challenges that may hinder their progress.

When in Doubt, Report:

If there’s uncertainty about whether a situation should be reported, individuals are encouraged to err on the side of caution and report their concerns to the Caring Community Connection (CCC) program or call 214-768-4564. This proactive approach ensures that no potential issues are overlooked and appropriate support can be provided.

If you have additional questions or concerns, Contact the Office of Student Success and Retention by emailing ssr@smu.edu or calling 214-768-6824.

Categories
Student Academic Engagement & Success Student Success & Retention

Reminder: Flex Cards Available to Faculty & Staff for Retention and Student Success

With the Fall ’25 semester buzzing along, the Office of Student Success and Retention is happy to remind our amazing staff and faculty about the SMU Dining flex cards. These cards are designed to enhance your engagement with students beyond the traditional classroom or office setting.

This initiative offers a fantastic opportunity for you to connect with students in a relaxed environment, foster meaningful relationships, and demonstrate your support, particularly for those who may need additional encouragement to stay on track or at SMU.

To get your hands on a flex card:

  1. Contact the Office of Student Success and Retention at ssr@smu.edu or 214-768-6824 to reserve your card.
  2. Pick up your card from the SSR office in Laura Lee Blanton Building, Suite 100 between 8:30 – 5 PM Monday – Friday.
  3. Treat yourself and your student to coffee, tea, lunch, or a snack at any SMU Dining location.
  4. Return the card along with your receipt within 24 hours of checkout to the SSR office.

Don’t miss this chance to make a difference! For any inquiries, please don’t hesitate to contact the Office of Student Success and Retention at ssr@smu.edu. Thank you for your commitment to supporting our students and helping them succeed.

Categories
Student Success & Retention

Office of Student Success and Retention Welcomes Dylynne Dodson as Student Success Professional!

Welcome image

Dylynne Dodson has been named the Student Success Professional in the Office of Student Success and Retention, effective September 8. Dylynne should be familiar to many on the Hilltop, having served as a Residential Community Director at SMU for three years. Dylynne has a master’s in education from Western Carolina University and received a BA in Writing from TCU.

Dylynne Dodson

As the Student Success Professional, Dylynne will help undergraduate students navigate campus resources and resolve issues as part of a coordinated effort to improve students’ experience and persist to graduation. She will provide mentorship and daily academic success coaching to students to support their academic pursuits. Dylynne will also assist with many efforts in partnership with student affairs, student financial services, academic affairs, and other campus areas.

With nearly ten years of working in university housing at the student, graduate, and professional levels, Dylynne has been passionate about building relationships from the very start. Being supported by RAs, professional housing staff, and professors during her own undergraduate career made all the difference, and she continually strives to provide similar level of care and support for students to help them thrive.

Dylynne’s firsthand knowledge of SMU students and the campus will allow her to support students and connect them to the wide variety of resources across the campus community. As a high achiever with high expectations of herself (much like SMU students), Dylynne looks forward to doing what she loves most: supporting students through the good and the bad and helping them develop into their favorite version of themselves.

Please join us in congratulating Dylynne Dodson (ddodson@smu.edu) on her new adventure at SMU!

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Academic Center for Excellence Academic Skill Development Altshuler Learning Enhancement Center First-Generation Initiative Rotunda Scholars Student Academic Engagement & Success Student Success & Retention Tutoring University Advising Center Writing Center

First-Generation Initiative featured in SMU News

graduate standing in front of mustang sign

Navigating college as a first-generation student takes determination, perseverance, and resilience. For Alexa Saucedo, that journey at SMU was filled with challenges, but also growth, connection, and success.

Through the support of the First-Generation Initiative and her own perseverance, Alexa adapted and learned how to navigate an unfamiliar world while creating new opportunities for herself. Her story shows the power of community and the impact of support and resources that are dedicated to first-gen success.

Read more about Alexa’s journey and how SMU supports trailblazers like her: https://www.smu.edu/news/latest/first-gen-student-initiative

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Office of General Education SMU in Four Student Academic Engagement & Success Student Success & Retention University Advising Center

Forging Ahead: Summer Forge Launches Third Year of Student Success

  

Summer Forge has officially launched its third summer of support with a cohort of 30 undergraduate students. Designed to accelerate students’ paths to on-time graduation, Summer Forge offers financial, academic, and social resources to help participants thrive.   

This summer, invited students received funding for up to 11 semester credit hours across May, Summer I, and/or Summer II terms. To enhance accessibility, room and board were provided for non-local students. Collectively, the Summer 2025 cohort is attempting over 180 credit hours, with most students enrolling in an average of 6 hours that fulfill major, minor, or Common Curriculum requirements.   

Summer Forge is a collaboration between the Office of Student Success and Retention, SMU in Four, Student Financial Services, Student Advising, and Academic Skill Development that reflects the university’s commitment to improving retention and graduation rates. Program Co-Directors Brittaney Wilson, General Education and Academic Appeals Coordinator, and Lisa Miller, Director of the Office of Student Success and Retention, identified eligible students based on key academic criteria and their intent to enroll at SMU in Fall 2025.  

To foster community among participants, Summer Forge hosted a June Social at Another Round, where students connected over mini golf, pickleball, and more.  

Special thanks to Becca Umobong from Academic Skill Development for leading a powerful Academic Skills Workshop to help students build a foundation for summer academic success. In addition to the workshop, students are receiving one-on-one academic counseling sessions provided by Sarah Cartwright, Gracy Herrera, Chris Meyers, Makenzie Moriarty, and Rebecca Umobong. Students are also encouraged to visit the  Altshuler Learning Enhancement Center (A-LEC) for tutoring across a wide range of course topics.  

A heartfelt thank you goes to the advisors who recommended students and supported outreach efforts—your partnership is invaluable to this program’s success. 

For questions or more information, please email summerforge@smu.edu 

  

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Academic Development of Student-Athletes (ADSA) Mentorship Office of General Education Pathways to Industry Student Academic Engagement & Success Student Success & Retention Tutoring University Foundations Writing Center

15 Students Return from Leave, 12 Readmitted for Spring 2025 semester

Group of students

The Return from Leave of Absence (RLOA) initiative, launched by the Office of Student Success on October 23, 2024, aimed to welcome back Mustangs on leave last term and inform them about Spring semester enrollment updates.

Shun Colter, Assistant Director, and Saahil Mathews, Program Coordinator from the Office of Student Success and Retention co-directed this initiative.

The total number of students that originally indicated a return for Spring ‘25 was 38 undergraduate students. Currently, there are 15 students enrolled for the Spring ‘25 semester. 6 students extended their leave of absence to return at a later semester.

A total of 15 former students were readmitted (RADM), with 12 of them enrolling for the Spring ’25 semester.

To start off the campaign, emails were sent in October, introducing Shun Colter, Assistant Director, and providing information about helpful resources at SMU. This information was sent to the students personal and SMU email addresses. Second, postcards were designed and sent to the students’ mailing and home addresses.

The final outreach was conducted in January ’25, reminding students that their home at the Hilltop misses them. The communication also provided information for their School of Record and Academic Advisor/Degree Counselor to address any enrollment questions.

If you have any questions or want to know more details about the RLOA campaign, you can email us at ssr@smu.edu.

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Academic Skill Development Office of General Education Student Academic Engagement & Success Student Academic Success Programs Student Success & Retention

Summer Forge successfully ends their second year

Summer Forge, an academic support program at SMU, provides invited undergraduate students with financial, academic, and social support to accelerate their path to on-time graduation. This year’s cohort included 29 students, who completed courses during May Term and Summer Term to fulfill a major, minor or Common Curriculum requirement. This year’s cohort attempted over 167 credit hours during the summer, with 97% of the coursework being completed successfully. 

Summer Forge participants completed check-ins throughout the summer with Jay Guillory, Student Success & Retention, and Brittaney Wilson, Office of General Education.  Additionally, students received academic coaching in partnership with the Academic Skill Development team. Of the 29 students in the Summer 2024 cohort: 76% of students reported using the ALEC for tutoring, and 17% reported receiving support from the Writing Center. 

Here is what some students had to say about their time in the Summer Forge: 

“The Summer Forge Program allowed me to catch up on my courses without the financial worry. The program provided support to help students succeed in the accelerated course of their choice. “– Grace B. 

 

“Summer Forge is beneficial, as it provides students with an Academic Advisor/Counselor, access to various resources, and free treats along the way as they catch up with students.” – Muskaan B. 

 

“I was able to catch up on credits I lost over the past few semesters, which helped me deal with the stress of not graduating on time.” -Iyanna C. 

Summer Forge is a collaboration between the Office of Student Success and Retention, Office of Academic Skill Development, SMU in Four, Office of Student Financial Services, and Student Academic Success Programs. 

For more information, visit www.smu.edu/summerforge. 

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Office of General Education Student Academic Engagement & Success Student Success & Retention

Join the Offices of General Education and Student Success & Retention at our suite warming

The Office of General Education and Student Success and Retention will host our Sweets and Suite Warming Gathering on Wednesday, August 14th, from 11:30 a.m. to 1:00 p.m. in Blanton Suites 100 and 338. This is a come-and-go event.

The Office of General Education was previously housed in Blanton Suite 100 but has moved to Blanton Suite 338. Student Success and Retention, which operated out of the Perkins Administration Building, has moved to Blanton Suite 100.

Students, staff, and faculty are encouraged to come tour our new office locations and enjoy sweets from Nothing Bundt Cakes and J.D’s Chippery.

We look forward to welcoming you!