OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Category: Outlook
Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?
Not long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and 
new Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?
New Email Tags Provide Warning for Suspicious Messages
Recently, we updated the spam filters with the Microsoft Defender-based filtering platform. The platform now allows us to add warning labels to unverified messages. So, if you get a message from a new sender or from an email that is not verified, you will get a fair warning. Here are a few examples of the new notices in Outlook. Continue reading New Email Tags Provide Warning for Suspicious Messages
Quick Tip: Disabling Automatic Online Meeting Links in Outlook
With Zoom and Microsoft Teams very much an integral part of our workday lives nowadays, Outlook seems to have taken a liking to adding Teams meeting links automatically on all of your meetings when you create them. Of course, not every meeting requires an online component, so this feature can become fairly annoying when you are frequently scheduling meetings. If you’d like to tell Outlook to stop adding these links automatically, here’s how to do so! Continue reading Quick Tip: Disabling Automatic Online Meeting Links in Outlook
Introducing the New Microsoft 365 Apps Exams
Over the summer, Microsoft released its latest versions of the Microsoft Office Specialist exams: Microsoft 365 Apps Associate and Microsoft 365 Apps Expert. Starting this semester, anyone interested in certifying with OIT will be offered the Microsoft 365 Apps exam, with the exception of the Outlook Associate exam, which is currently only available in the 2019 version. 
Continue reading Introducing the New Microsoft 365 Apps Exams
