Remaining In-Person IT Training Courses to Move Online

With the recent changes in SMU operations, IT Training is moving the remaining in-person training sessions to an online webinar format. This includes the following sessions:

April 9, 1:00 P.M.: Microsoft Teams Essentials

April 30, 2:30 P.M.: Creating Documents in InDesign

If you previously registered for the in-person version of these courses, please check your e-mail for an announcement from OIT. Curious about our A-LEC sessions? Refer to the A-LEC site for more details.

Zoombombing? What to Know for Public Zoom Meetings

Zoom Update: In response to the issues concerning privacy and security, Zoom has automatically defaulted the as screen sharing settings for Education customers to “Only Host” as of March 26, 2020. To enable participant sharing, please visit the following link: support.zoom.us/hc/en-us/articles/360041591671

Zoom logoZoom, the video & web conferencing solution, has become the de-facto service of choice for working remotely and staying in touch with loved ones during the stay-at-home orders taking place across the country. As with any rapidly adopted service, however, some folks want to rain on the parade. Continue reading Zoombombing? What to Know for Public Zoom Meetings

Skype for Business Mobile App Available for iOS & Android Devices

Skype for BusinessWhether you want to use the instant messaging features you’ve come to know in Skype for Business or if you have been moved to our new phone system and want to use your SMU phone number from anywhere, the Skype for Business mobile app is your best resource! Continue reading Skype for Business Mobile App Available for iOS & Android Devices

New GlobalProtect Service Adds More VPN Capacity

GlobalProtect application iconWith work-from-home needs significantly rising during this time, OIT has been working over the past several days to implement additional resources to allow for more concurrent connections to the SMU network from off-campus. We are now happy to announce that the Palo Alto GlobalProtect VPN service is now available as an option for connecting to SMU’s Virtual Private Network (VPN) in addition to our existing Cisco AnyConnect VPN service.

Continue reading New GlobalProtect Service Adds More VPN Capacity

Working/Teaching Remotely? Check Out Our Tutorial Videos!

With SMU temporarily moving classes online due to the COVID-19 outbreak, OIT has been gearing up to provide even more resources to our community to make remote working, teaching, and learning as easy as possible. We have put together some brief videos to get you started with our most popular services that can make your transition to remote work simpler. Click continue reading below to take a look!

Continue reading Working/Teaching Remotely? Check Out Our Tutorial Videos!