Sitecore Office Hours to Get the Sitecore Help You Need.

Sitecore Clinic

Have a Sitecore question?  Want hands-on Sitecore help with a page edit, widget, form, or graphics?

Drop in anytime or schedule an appointment for a guaranteed time slot.  We’re here to help.

March Schedule for Sitecore Office Hours

Wednesday March 1* 2 – 4 p.m.
Wednesday March 8 2 – 4 p.m.
Wednesday March 15 Closed for Spring Break
(appointments may be available)
Wednesday March 22 2 – 4 p.m.
Wednesday March 29 2 – 4 p.m.

Location: * March 1ST Office Hours will be hosted in Fondren Library East 323. All other sessions will be hosted in the Fondren Library East 109 Classroom.

Know Before You Go: If you’re brand new to Sitecore, or if it’s been a while, consider taking an introductory class so that we can better assist you.  In-person sessions and on-demand webinars are available.  Learn more about web publishing at SMU.

This is a pilot program. We will continue to offer drop-in sessions in the future on a to-be-determined basis.


The Sitecore Knowledge Base has been recently updated to include Web Forms and department specific topics. Check it out at wiki.smu.edu/display/OITPublic/Sitecore+Knowledge+Base.

Page Updated 02/27/2017 with room changes.
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Canvas Corner: Context Cards, To Do Lists, & Full-Screen Canvas on Mobile

Canvas Corner

Every month in Canvas Corner, we discuss the new features and enhancements available in Canvas. This month, we cover new WalkMe guides, new Canvas Context Cards, Student Dashboard updates, and mobile full-screen view. Continue reading

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Office Hours Provide Drop-in Sitecore Help for Users

Sitecore Help Office HoursHave a Sitecore question?  Want hands-on Sitecore help with a page edit, widget, form, or graphics? For this we have Sitecore Office Hours!

Sitecore Offices Hours provides Sitecore users time to get one-on-one answers to their pressing questions and assistance with some of the more difficult areas of the tool. Drop in anytime during our office hours or schedule an appointment for a guaranteed one-on-one time slot.  At OIT, we’re here to help.

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SMU Takes On Brain Challenge with Lynda Learning Days

lynda.comIn January, IT training facilitated a series of Lynda Learning events on campus. The month kicked off with our partnership with Wellpower as we announced the lynda.com “Brain Challenge.”  Participants could receive Wellpower points for completing a course during the month of January. During the challenge, over 130 courses were completed, with Financial Wellness: Managing Personal Cash Flow and Learn Canvas 2016  being the top viewed courses. Continue reading

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IT Training Announces New Courses for Spring 2017

IT TrainingOIT will be offering over dozen instructor-led workshops and webinars this semester. New IT Training courses include Adobe Acrobat Essentials, Mastering Digital Notetaking with OneNote, and Using Powerpoint & Sway. Another new addition is the Sitecore Office Hours. Sitecore users can come by and get one-on-one assistance with their questions regarding the web content editor. Continue reading

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OIT Ramps Up for Large Computer Refresh in 2017

Computer Refresh Last summer, the Office of Information Technology (OIT) successfully replaced over 800 computers in a few months as part of our annual computer refresh. The OIT Install Team is ramping up for another large-scale installation project targeting approximately 1500 computers! We’re making a few changes to the process to ensure the upgrades go more smoothly this year. Continue reading

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Kaltura’s Video Services Available for SMU Courses

Kaltura

Available immediately within Canvas, a pilot version of Kaltura, the Unified Cloud Video Service, available to all SMU instructors, students, and community members.
Continue reading

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One Button Studio Offers Video Recording with One Click

One Button StudioThe One Button Studio is now open at the Hamon Arts Library. The studio is a joint between the Meadows School of the Arts, the Hamon Arts Library, and Office of Information Technology. Providing users with a simplified video recording setup without the need of previous video production experience, the Studio is available to the campus community. Continue reading

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Results of the 2016 Student Technology Needs Assessment

SMU’s Office of Information Technology will use the assessment results to improve existing services, support, and create new and innovative technology initiatives. Delivered during fall 2016, the Student Technology Needs Assessment surveyed over 1,200 undergraduate and graduate students at SMU, and focused on three major areas:

  • OIT Systems and Resources
  • Technical Support and Help
  • Teaching, Learning, and Technology Continue reading
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STAR Students Available for Technology Projects

SMU STAR ProgramThe Student Technology Assistant in Residence (STAR) Program is available to work with faculty and academic departments on short-term instructional technology projects. STAR students handle the technical stuff, allowing you to focus on the content. Michael RobertsonAcademic Technology Services Director for Dedman College, manages the STAR Program. Continue reading

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