Track the SMU Express Shuttle with the new DoubleMap App

Doublemap iconDoubleMap, the real-time shuttle tracking service, is now available for the SMU Express (768) and Museum Express (743) shuttles. You can easily track the SMU shuttles via the SMU DoubleMap website at smu.doublemap.com or with the free DoubleMap mobile apps. Continue reading Track the SMU Express Shuttle with the new DoubleMap App

Staff Utilizes Microsoft Office Certification to Sharpen Skills

Microsoft Office Specialist LogoAs our Microsoft Office Specialist Certification Pilot Program moves along, we’re meeting all kind of interesting students, faculty, and staff members who are using Office in many different ways. One example is staff member Jie Sun, who works as an Academic Data Analyst in the Dean’s Office at Dedman College. Jie has just recently earned his Excel Expert certification and is working on obtaining certifications for all of the other Office programs! Continue reading Staff Utilizes Microsoft Office Certification to Sharpen Skills

2017 OIT Classroom Summary Report Now Available

2017 OIT Classroom Summery Report Cover
Our 2017 edition of the OIT Classroom Summary Report is now available to the SMU community. In this edition, we discuss the recent classroom updates, new features in the high-tech prototype classrooms, classroom automation, plus emergency assistance and training for the classrooms.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Legendary Free Audio Editor Gets an Upgrade: Audacity 2.2.0

Audacity LogoIf you’ve ever needed to find a program to edit audio on your computer, you’ve probably stumbled on Audacity in your Internet travels. Audacity has been around for almost twenty years, and the team that maintains the software just announced a significant upgrade! Continue reading Legendary Free Audio Editor Gets an Upgrade: Audacity 2.2.0

Web Design: Using Data to Inform Design

Before and After images of the SMU Current Students page
Before (left) and after (right).

The SMU Current Students page recently received a facelift.  This page receives thousands of hits each week, making it one of the most popular pages on the University website. In this redesign, we used data to assess how students were using the page and inform the future user experience.

Continue reading Web Design: Using Data to Inform Design

Tech Tip: Using SMU’s Password Reset Tool

To ensure security of SMU’s data holdings, SMU account passwords must be changed every 180 days. For years, we have offered the online password reset tool at pwreset.smu.edu to make password changes easier while also assisting with lost passwords.

There have been a few changes to the reset tool in recent months, so we have updated our introductory video to show you how easy it can be to manage your account password in one place.

Fall 2017 Security Report Now Available

OITSecurity Awareness Report: Fall 2017

Our Fall 2017 edition of the OIT Security Report is now available to the SMU community. In this edition, we discuss cyber hygiene and the Internet of things, introduce a new “Ask Ms. Security” column, plus see how to spot fake news.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Introducing the New Campus Technology Idea Form

Bright Tech Ideas

Have you ever had a technology idea which could improve experiences at SMU?

Are there software solutions which would offer clear advantages and opportunities across multiple schools or business units?  Do you ever recognize opportunities to advance SMU’s capabilities with innovative hardware or cloud systems?  If you have ideas which require new technologies or new technology capabilities, please keep reading! Continue reading Introducing the New Campus Technology Idea Form

OIT Spotlight: Machiko Hollifield, Statistical Software Support Specialist

In this month’s OIT Spotlight, we meet Machiko Hollifield, the SMU Statistical Software Support Specialist for Academic Technology Services. As Machiko says, “I’m here to build partnerships to help them do more than ever before.
Continue reading OIT Spotlight: Machiko Hollifield, Statistical Software Support Specialist