Important Changes to Courses.SMU

UPDATE:

Due to an unprecedented chain of events yesterday, June 29th, SMU was unable to login to Canvas for several hours. The connection between SMU and Canvas has since been restored.

These events yesterday disrupted our expected timeline, and in order to recover and move forward, access to Blackboard via courses.smu.edu has been removed 24 hours earlier than scheduled. If you need your materials off of Blackboard, please contact your academic technology director in your college, or put in a ticket at the Helpdesk.

Direct Support Contacts:
James Pan Dedman School of Law/Perkins School of Theology pan@smu.edu 214.768.1820
Jeff Liew Cox School of Business jliew@smu.edu 214.768.4770
Scott Martin Simmons School of Education smartin@smu.edu 214.768.4864
Merlin Wilkerson Lyle School of Engineering merlin@smu.edu 214.768.8649
Mousumi Tanha Meadows School of Arts mtanha@smu.edu 214.768.2548
Michael Robertson Dedman College robertsonm@smu.edu 214.768.1148
Steve Snider Guildhall ssnider@smu.edu 214.768.1879

July 1st is going to be a big day for learning management systems at SMU. There will be some significant changes to Courses.SMU as we move away from Blackboard to Canvas. As advertised throughout the 2015-2016 academic year, the following changes will take effect on June 30th.

Continue reading

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New Summer IT Training Offerings

IT Training

Two new full-day Canvas Boot Camps, the new Sitecore 8.1 classes, and Using Appspace for Campus Signage are just some of the offerings for summertime learning. Continue reading

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Summertime Learning with Lynda

Tall Grass, Blue Sky, and Fluffy Clouds

Lynda.comSummer offers the perfect time to enrich yourself with some summertime learning. With lyndaCampus, you have access to the leading online learning platform that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. Here are a few suggested tutorials to learn some new skills, grow professionally, or just have some fun. Continue reading

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LinkedIn & Lynda.com: The Dynamic Duo!

LinkedIn LogoLet’s say you’re in that stage of your academic career where it’s time to start looking to your future professional career. Be it an internship or a full-time job search, it can be difficult to stand out in a competitive job market.

Along with increased competitiveness, the process of the job search has changed significantly in the past decade, with social media taking an essential role. LinkedIn, the social network for working professionals, has become another place to showcase your talents and work history beyond the paper resume. Continue reading

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Sitecore Upgrade on June 20

Sitecore upgrade on 06/20/2016On June 20th, we will be upgrading the Sitecore server to version 8.1. Due to the update process, the Sitecore authoring environment, wcmstage.smu.edu/sitecore, will be unavailable for the entire day starting at 7 AM. The public-facing environment of www.smu.edu will continue to be available during the upgrade. If there is a need for emergency updates, changes can be accommodated through submitting a Help Desk support ticket. Continue reading

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Apple WWDC 2016: What’s New

macOS with SiriIt’s that time of year again! Apple is hosting their annual Worldwide Developers Conference this week in San Francisco. The WWDC isn’t usually as flashy as the iPhone reveals, but there’s still a lot of cool features and products you can expect to find on your Apple devices in the coming months.

One of the bigger talking points during WWDC is OS X, and this year is no exception. The most noticeable change is the name. After fifteen years, OS X will now be known simply as macOS. The next upgrade of the operating system will be called Sierra, named after the Sierra Nevada mountain range.

The new macOS will also include the debut of the iPhone’s voice-activated assistant, Siri. This will allow Mac users to use the same voice commands they use on their iPhone on their desktop as well. Siri has been studying, too! She will now have a huge amount of additional knowledge and commands to interact with desktop apps. The underlying technology behind Siri is now opened up to developers as well, so expect to see third-party apps using the technology soon.

Also on the horizon is the latest version of iOS: version 10. iOS 10 brings additional security features to iPhones and iPads, along with streamlined notifications on your lock screen.

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End of support for QuickTime for Windows

QuickTime for WindowsRecently it was announced that Apple will no longer offer patches and will end support for QuickTime for Windows, their multimedia software package for the Microsoft OS. This move came about shortly after several vulnerabilities were detected in the software. For over five years, Windows has supported popular media formats, such as H.264 and AAC, that were enabled by the installation of Quicktime. Also, all Windows web browsers support online video without the need for plug-ins like QuickTime. Due to these new vulnerabilities, the lack of need for QuickTime for video, and the fact that Apple will not patch the software, OIT is moving to disable QuickTime for Windows on all SMU managed Windows computers starting on June 14th.

For those using video software that requires QuickTime being installed on Windows to enable video codecs, most notably Apple ProRes, this move might affect your workflow. Adobe has been working to remove the dependency on QuickTime for the past couple of years, and their software will now run without the need for QuickTime for Windows. The Abobe Creative Cloud Team had been working to support the missing codecs and only last month was able to announce the support for the native reading of ProRes. The fixes will soon be included in updates to the relevant Creative Cloud software. More information will be on the Creative Cloud blog as it becomes available.

If you need to remove QuickTime for Windows from your home computer, follow the instructions for uninstalling QuickTime 7 for Windows on the Apple support site.

For more information, please see below:

Note: This move will not affect Macintosh OS computers, only Windows OS computers.

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Issues with Documents in AdminImages

AdminImages.SMUThe Help Desk has received a few reports of users having trouble linking documents in AdminImages.SMU. Over the weekend, a PeopleSoft PeopleTools update was applied. The update changed how linking pages are built. Most application plans were corrected by the Integration Services Team on Monday.

If you have not logged out of AdminImages recently, we recommend you disconnect from AdminImages and reconnect to see the changes. If that does not resolve the issue, please contact the Help Desk at 214-768-HELP and provide the name of the application to be fixed.

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Change Vimeo’s privacy settings & embed video defaults.

Vimeo a useful tool for sharing videos and presentations, but sometimes you need to restrict the access for those video by changing Vimeo’s privacy settings and how those videos can be embedded. You can even create a default preset to speed the process.

At SMU, our videos are restricted to only being seen on SMU domains and through our learning management system, Canvas. If you have batch uploaded videos or found the settings not to be different for some reason, you can easily change them. Continue reading

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Important Turnitin Update

Turnitin has released a major product upgrade that will soon be available at SMU. The new version of the service, called Turnitin Feedback Studio, offers all the functionalities of Turnitin, but with a simplified, more intuitive interface designed for the modern classroom. Turnitin Feedback Studio will make it faster and easier than ever to promote academic integrity, provide actionable feedback, and evaluate student learning at Southern Methodist University.

Feedback StudioWe plan to upgrade our version of Turnitin to Feedback Studio on Tuesday, May 31, 2016. Once upgraded, you can expect to see a new interface when you open up a student’s paper in Turnitin. Your students will also experience this new and improved interface when viewing Similarity Reports and receiving feedback.

To get acquainted with the upgraded Turnitin Feedback Studio and prepare for a successful implementation, you can:

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