Electrical Service Shutdown to Impact Networking on August 17, 2017

Buildings impacted by shutdownSMU Buildings and Roads has circulated a notice that electrical service will be shut off to several campus buildings as a part of campus construction activities. The shutdown will begin on Thursday, August 17, 2017, starting approximately at 8 p.m. and is expected to be completed by 6 a.m. Offices in these buildings should remember to shut down computers and printers before the electrical service being shut off.

The original notice from SMU Buildings and Roads is below: Continue reading Electrical Service Shutdown to Impact Networking on August 17, 2017

Single Sign-On Page Gets Facelift

Single Sign-OnYou’ve seen the page. You log in to my.SMU or Canvas and are greeted by the Single Sign-On page requesting your SMU ID and Password. This week, that page will be updated with a new mobile friendly look and feel. No functional changes will be made so it will work just as you expect. Both the regular Single Sign-On page and the Duo Authentication pages will be updated on the morning of Thursday, August 17, 2017.

You can see samples of the new pages below. Continue reading Single Sign-On Page Gets Facelift

New Account Request Forms Launched to Improve Onboarding

Email, Box, Sharepoint, my.SMU, Network drives… these are just a sampling of the IT services provided to SMU community.

New Employee Account Request FormsAlthough many of these services are automatically provisioned for faculty, staff, and students, several are assigned by request only. These requests are generated by forms on help.smu.edu which are then processed by a number of teams within OIT as well as departments outside of OIT. The complexity of the process along with the length of time to complete these requests has been a source of frustration for many on campus. Therefore, an Operational Excellence initiative was launched to streamline and shorten the process to assign employee permissions to the various services required to do their job. Continue reading New Account Request Forms Launched to Improve Onboarding

OIT Resources for Your Sitecore Needs

SitecoreSMU’s main website holds around 45,000 web pages, and each one of those pages runs on our Content Management System known as Sitecore. If you have editing privileges on any of SMU’s web pages, you may already know the basics of how Sitecore works, but you also realize how complex and intimidating the system can sometimes be.

If you ever have any problems with Sitecore or are just curious about learning more about what it can do, we have plenty of resources to assist you. Continue reading OIT Resources for Your Sitecore Needs

Ethernet Switches: The Other Campus Networking

Here we are! The new semester is almost here, and you’re gearing up for move-in. You have all of your furniture, your decor, those hand-me-down bath towels that mom wouldn’t let you leave the house without, and anything else you might need, right?

Ethernet Jack and CableOn second thought, you remember hearing at AARO that there is one Ethernet port per bed in each residential commons. You also remember that not only do you have a PlayStation to connect, but also your Amazon Fire TV and your desktop computer. Sure, you could connect some of these devices to the PerunaNet wireless network, but you want the absurdly fast performance that only a wired connection can provide. Continue reading Ethernet Switches: The Other Campus Networking

Summer 2017 Security Report Now Available

OIT Security Report 2017 Summer Edition

Our Summer 2017 edition of the OIT Security Report is now available to the SMU community. In this edition, we discuss the rise in ransomware, how scammers are now targeting you via text message, results of our Cybersecurity Survey, and some personal Identity Theft stories.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Using Kaltura’s Media Analytics to Measure Video Effectiveness

KalturaUsing video media in education is nothing new, but wouldn’t it be great to measure the effectiveness of video materials in reaching individual students in individual courses? Now, using Kaltura Media Analytics, all instructors can view powerful video statistics and analytics with ease. Continue reading Using Kaltura’s Media Analytics to Measure Video Effectiveness

ManeFrame II is ready for you!

SMU's ManeFrame IIWe are pleased to announce that ManeFrame II (M2) is ready for general use. M2 represents a significant upgrade over ManeFrame – it has more than 6 times the processing power and a number of new cutting-edge technologies. With a theoretical peak processing capacity of 630 teraflops, it gives SMU faculty and students access to a state-of-the-art resource for research and teaching. Continue reading ManeFrame II is ready for you!