Making Sitecore Approachable with Individual Instruction

Sitecore Individual InstructionWith Sitecore being the official web tool for the campus, we want it to not only be a success for the University but using it to be successful for you too. OIT provides regular training classes, webinars, and SMU-specific documentation for using Sitecore. Beyond that, we offer several Sitecore Clinics, walk-in sessions where users can get their questions answers, and Individual Instruction, where users can get personal assistance with using features and forms. Continue reading Making Sitecore Approachable with Individual Instruction

Sitecore at SMU 2018–2019 Infographic

Sitecore LogoThe Office of Information Technology (OIT) Web Team recently reviewed the usage of Sitecore on campus, support and training for Sitecore, and how the smu.edu is being accessed. While this review can help with analyzing the effectiveness of the tool and our support, it will also help prepare us as we move to upgrade sites to the next generation of page layouts.

Some interesting tidbits are highlighted in the infographic, such as almost 4.2 million users visited SMU online last year. Of those users, most use Chrome or Safari to access smu.edu. This could be due to almost half of the users are accessing the site on mobile devices and those are the default browsers for Android and iOS.

As for Sitecore editors, of which there are almost 700, the top 7% of active editors – users that have logged in and made an edit within the last year – performed over 50% of all actions within Sitecore. Also, almost 10% of the editors are students.

More of these results can be seen in the following infographic.

Continue reading Sitecore at SMU 2018–2019 Infographic

OIT Web Team Makes Strides in Sitecore Success

SitecoreManaging the underlying systems to keep SMU’s web presence healthy is no simple task. OIT’s Web Application Services Team works to keep the website accessible, reliable, and visually appealing. Over the past few months, great progress has taken place on several fronts for the web team. Let’s go over their great work!

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Sitecore Clinics Return Next Week!

Sitecore ClinicDo you need help creating a new page or editing an existing one? Feeling stumped by widgets, forms, or something else? Want to know more about a feature or function in Sitecore?

Drop in at any of these Sitecore Clinics for a little one-on-one support with those questions or ones of your own answered by SMU’s Sitecore administrators and specialists. No registration is required, so just bring yourself and your questions! Continue reading Sitecore Clinics Return Next Week!

New Dedman Law and Cox Websites Revolutionize SMU’s Web Presence

Cox School of Business HomepageIn August and September 2018, the Dedman School of Law and the Cox School of Business both revealed their new websites to the public.  After many months of planning, programming, and design, these sites present a new vision for the future of SMU’s entire presence on the web.
Continue reading New Dedman Law and Cox Websites Revolutionize SMU’s Web Presence