Join Us via Zoom for Fall 2020 IT Training Courses

For this fall, we are offering our usual IT training courses via Zoom webinar. From working on web pages in Sitecore to producing videos quickly with Adobe Premiere Rush, we invite you to take advantage of these upcoming sessions!

Adobe Acrobat Basics

September 28, 1 P.M.: Adobe Acrobat is installed on almost every computer on campus, and you probably use it to view PDF files every day. Have you ever wanted to know more about what Acrobat can do? In this one-hour hands-on course, you’ll learn more about creating PDF files, editing and formatting files, publication methods, and the basics on creating your own online forms. We will also cover why PDFs are a useful file format and different use cases for them.

Collaborating with Microsoft Teams

October 14, 10 A.M.: Microsoft Teams is a next-generation communications and collaboration platform that brings the ease of Skype for Business together with the power and versatility of chat apps like Slack and HipChat. In this course we will go over the foundations of working with teams, channels, chat, file sharing, applications, and more.

Video Editing with Adobe Rush

October 27, 1 P.M.: Learn about Adobe Premiere Rush, the easy-to-use, all-in-one video editing software for online video creators. Join us as we discover the creative possibilities Adobe Premiere Rush can bring.

Sitecore Basics for Content Editors

November 16, 2 P.M.: In this course, we will look at the basics of working within web pages using SMU’s Content Management System, Sitecore. Learn how to work with text, links, images, and publication options.

And as always, stop by for additional information, including how to access LinkedIn Learning for any time, on-demand training courses!

Academic Technology Webinar Sessions Now On Demand!

During the spring and summer, OIT’s Academic Technology Service Directors worked with faculty and staff to provide massive amounts of online training webinars to prepare for the unprecedented new styles of teaching and learning now in use on campus. If you missed any of these great sessions, we have them available for you to view anytime!

Spring 2020: Remote Learning: From Survival to Exceptional

Fall 2020: Advancements in EdTech Conference – in partnership with the Teaching Effectiveness Symposium

New Video Course for Sitecore Now Available

With the recent upgrades of SMU websites to newer, more streamlined design templates, the need for new training materials became apparent. After several live training sessions with select campus groups, we are now happy to offer a brand-new training video for those of us on campus who do basic editing in SMU web pages. The new Sitecore for Content Editors course is available below and at

We also hope to restart live webinars and eventually in-person Sitecore training sessions soon. Stay tuned to for future sessions!

Setting the Cornerstone: Sitecore Design Upgrades Continue

Sitecore LogoIf you work within Sitecore, SMU’s Content Management System for the web, you’ve probably heard about new design templates being designed and implemented across all SMU web pages to improve the look and feel of our web presence as well as improving accessibility for those using assistive technologies. We’d like to provide you with an update on how the conversion to these new “Cornerstone” templates is going! Continue reading Setting the Cornerstone: Sitecore Design Upgrades Continue

Making Sitecore Approachable with Individual Instruction

Sitecore Individual InstructionWith Sitecore being the official web tool for the campus, we want it to not only be a success for the University but using it to be successful for you too. OIT provides regular training classes, webinars, and SMU-specific documentation for using Sitecore. Beyond that, we offer several Sitecore Clinics, walk-in sessions where users can get their questions answers, and Individual Instruction, where users can get personal assistance with using features and forms. Continue reading Making Sitecore Approachable with Individual Instruction

Sitecore at SMU 2018–2019 Infographic

Sitecore LogoThe Office of Information Technology (OIT) Web Team recently reviewed the usage of Sitecore on campus, support and training for Sitecore, and how the is being accessed. While this review can help with analyzing the effectiveness of the tool and our support, it will also help prepare us as we move to upgrade sites to the next generation of page layouts.

Some interesting tidbits are highlighted in the infographic, such as almost 4.2 million users visited SMU online last year. Of those users, most use Chrome or Safari to access This could be due to almost half of the users are accessing the site on mobile devices and those are the default browsers for Android and iOS.

As for Sitecore editors, of which there are almost 700, the top 7% of active editors – users that have logged in and made an edit within the last year – performed over 50% of all actions within Sitecore. Also, almost 10% of the editors are students.

More of these results can be seen in the following infographic.

Continue reading Sitecore at SMU 2018–2019 Infographic