Sitecore Surveys lead to New Sessions in the New Year

SitecoreOver the past two months, OIT has been busily collecting data to help us understand what is working, what needs improvement, and what kind of opportunities are possible with SMU’s web presence. We are taking a lot of different data sources to get the most comprehensive picture possible. Here are a few examples: Continue reading

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OIT Wraps Up Projects in time for Winter

OITOIT has completed several project initiatives over the past few months. We appreciate the continued partnership and support of the campus community during these implementations. We’d like to share a few examples of the changes and innovations that have taken place thanks to your ideas and cooperation. Continue reading

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STAR Students Available for Instructional Technology Projects

SMU STAR ProgramThe Student Technology Assistant in Residence (STAR) Program is available to work with faculty and academic departments on short-term instructional technology projects. STAR students handle the technical stuff, allowing you to focus on the content. Michael Robertson, Academic Technology Services Director for Dedman College, manages the STAR Program. There are currently three STAR students with plans to add two additional students in the spring. Continue reading

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Save the Date: Lynda’s Birthday Bash

Happy Birthday Lynda WeinmanTo kick off 2017, IT training will be promoting professional development through the month of January showcasing our learning partner  We will be celebrating Lynda Weinman’s birthday, founder of, all month long! Save the date to participate in one of our Lynda Learning Day festivities. Continue reading

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The Best Way to Authenticate with Duo

DuoIt has been several months since the University has required Duo Two-Factor Authentication to connect to secure services like my.SMU. While there are several ways to verify your identity with Duo Security, Duo has recently published an easy-to-read, one-page guide on why Duo Push with the Duo Mobile app is the best way to authenticate. Continue reading

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You Can Still Use Your Phone to Check Voicemail

Exchange Unified Messaging Tips & TricksAlthough many SMU users appreciate the ability to receive missed call notifications and voice mail recordings and transcriptions via their email, several users have expressed a preference for checking voicemail “on the phone,” including those in public settings who enjoy the added security of listening to personal messages using a handset or mobile phone. Here is how to use both: Continue reading

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Canvas Corner: WalkMe Guides, Group Peer Reviews, and Annotating PDF files

Canvas CornerEvery month in Canvas Corner, we discuss the new features and enhancements in Canvas. This month, we will cover new WalkThu(s), mobile student annotations, intra-group peer reviews, and some navigation changes. Continue reading

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Give Thanks for Free Stuff: OIT’s Software Offerings

Snow on Hilltop Lane

The holiday season is quickly approaching! A time of travel, food, family, friends, and of course holiday shopping. If you pick up a shiny new laptop or gadget, don’t forget to install and set up all the free or discounted software, services, and solutions that OIT provides to students, faculty, and staff. Continue reading

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Phishing Alert: Protect Yourself!

In the past two days, two widespread phishing e-mails have been arriving in mailboxes across campus. Make sure to protect yourself and your data and NEVER open any links or attachments in these emails! Below are examples of the reported phishing messages:Phishing Attempt Example 1

Phishing Message Example 2


If you received either of these messages, delete them immediately! If you clicked on any of the links or attachments within the messages, reset your password immediately and call the IT Help Desk at 214-768-4357.

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Network Storage: The What, Where & When

In the past year or so, a lot has changed here at SMU when it comes to file storage. Locker.SMU has been retired and replaced with Box. Office365 offers OneDrive cloud storage, and OIT still offers several different types of on-site network storage in our data center.

With all of the choices of places to store your important files, you may be wondering which service fits your needs. We have a brief webinar available to show you just that. In this quick 20 minute video, you can learn about all of the available storage resources, how to access them, and when to use each one. Check it out below:

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And, as always, feel free to contact the OIT Help Desk for consultation and assistance with all of these services!

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