In this edition of OIT’s Technology News, we highlight the results of the 2017 Student Technology Needs Assessment, how machine learning is defending campus systems, the positive impact of Microsoft Certifications for staff, protecting yourself from hard drive failure with CrashPlan Pro, plus much more. Continue reading OIT Technology News: Spring 2018 Summary
Each year, several hundred computer orders are processed across campus. This process involves coordination between the Purchasing department and OIT. In reviewing the ordering experience as well as the time delays for some orders, we decided to make some major improvements.
Early next month, we will launch a new technology ordering site. This site will allow you to order computers, tablets, monitors and a few accessories for departmental purchases. Below are some of the key improvements to the ordering/installation process: Continue reading New Ordering Site for Tech Purchases Coming Soon
Windows 10 is already the standard OS for faculty and staff computer deployments. However, we have maintained Windows 7 as the standard throughout all labs and classrooms this past year to provide a consistent experience for faculty and students in these spaces. We are no longer able to purchase computer hardware that will run Windows 7. As a result, all managed computer labs and classroom instructor stations will be upgraded to the latest OS this summer. Continue reading Windows 10 Deployed to Classrooms This Summer
When some Physics researchers needed a few dedicated computers for running experiments, they reached out to OIT Customer Service Director Rachel Mulry to see if she could help. The requirements for the computers were minimal compared to current university standards but had to be stable enough to run their experiment and priced within their small budget. Within 24 hours, several laptops were found that could be donated to meet the needs of the ATLAS experiment. Continue reading OIT Helps Physics Researchers
CylancePROTECT was introduced to the SMU campus in 2016 as a way to further secure SMU systems against viruses and malware. As the University became regularly inundated with malicious files, employees could not be expected to keep up with the volume and complexity of these new threats. As the threats evolved, so did our method of protection – machine learning. Continue reading Protecting Campus from Malware with Machine Learning
Over two dozen Microsoft Office certifications have been issued to staff since the program’s launch in September. “I’m excited to see staff begin to engage in this learning opportunity,” explained Rachel Mulry, Director of OIT Customer Service. “While we have a history of offering training in Microsoft technologies we have never been able to meet the demand to train to all the various skill levels we have on campus. This opportunity allows our staff to learn these applications at a much deeper level, and earn certifications at either a core (intermediate) or expert level. Teams and managers alike benefit from this program as employees quickly use their new knowledge on the job.” Continue reading SMU Staff Engage in Microsoft Office Certification Pilot Program
In this OIT Quick Tip, we show you the different options available to you if you would like to take advantage of videoconference meetings.
The Metropolitan Museum of Art, or The Met, has released over 500 of their art books available for personal use. MetPublications is a gateway to The Met’s extensive publishing arm that includes over 1,500 titles of books, online publications, and Bulletins and Journals from the last five decades. A third of these titles in the ‘MetPublications’ collection are available to read, download, and browse for free. Students can download PDF versions of publications comprising of art history books, educator guides, collected papers, catalogs, and even many out-of-print books spanning five decades of the collection. Continue reading Over 500 Art eBooks from The Met Available for Free
In 2017, the Office of Information Technology (OIT) surveyed students and staff regarding technology use and support in order to assess and improve existing OIT services and discover new and innovative areas to pursue. The Fall 2017 Student Technology Needs Assessment surveyed over 1,900 undergraduate and graduate students at SMU, and the Faculty Technology Satisfaction Survey collected information from almost 200 faculty members. Continue reading Results of the 2017 Student Technology Needs Assessment [Infographic]
Please join us on Wednesday, April 4, 2018, from 11 a.m. to 1 p.m as Academic Technology Services showcases technology resources available to the SMU community. Both faculty and staff are invited for refreshments and to ask any questions about campus technologies, tour an updated classroom, and explore the available technology resources for teaching and research at SMU. Continue reading The Academic Technology Expo Arrives April 4, 2018