OIT will perform critical maintenance in the University Data Center on Friday, August 3, 2024, from 9 p.m. to 1 a.m. on Saturday, August 4, 2024. During the maintenance window, access to all servers and services will be intermittent. In order to minimize the impact on the campus, the work is scheduled during a low-usage period. Continue reading Network Maintenance and Scheduled Service Outage for August 3rd
Skype Telephone Issues Resolved
We have a fix for campus AudioCodes VoIP phones that were unable to sign in to Skype for Business due to a firmware issue. The vendor has provided a firmware update that resolves the issue. We have pushed the new firmware out to the phones, and anyone impacted by this issue can now Continue reading Skype Telephone Issues Resolved
12twenty to Replace Handshake for Career Services
SMU has made the decision to move from Handshake to 12Twenty as our campus career services platform beginning in Fall of 2024. All of SMU’s career services offices will fully transition to 12twenty on August 1st. More information will be sent out in the coming weeks, including student login and system use information and information to campus offices to post on-campus student jobs.
If you have any questions or need assistance, please feel free to contact your area’s career services office.
Using Generative AI Meeting Summary Technologies at SMU: Some Do’s and Don’ts
As part of OIT’s continuous efforts to enhance our community’s virtual meeting experiences, we are excited to announce the recent activation of Zoom’s AI Companion tool at SMU, a tool that offers meeting hosts the ability to generate an AI-generated meeting summary based on the transcript of any meeting scheduled with SMU’s Zoom. This advanced tool is designed to help hosts generate AI-authored summaries of virtual meetings, ensuring that important discussions and decisions are accurately documented and easily accessible. However, OIT is witnessing an increasing use of personal, non-institutional AI summary technologies; we want to remind our community that it is essential that, while at work, we must all adhere to safe practices that respect all participants’ privacy. Here are some key do’s and don’ts to keep in mind. Continue reading Using Generative AI Meeting Summary Technologies at SMU: Some Do’s and Don’ts
Canvas Plus: July 2024 Edition
In our Canvas Plus Monthly, we discuss the new features and enhancements available in the Canvas LMS and any updates to academic technology/software that are integrated into Canvas. This month we look at new updates to course announcements and how students show their names should be pronounced, plus further advancements in discussions, pages, modules, and more. Unless otherwise specified, all Canvas updates will be available within Canvas by the 3rd weekend of the month. Continue reading Canvas Plus: July 2024 Edition
