Sitecore Clinics Return February 28, 2018

Sitecore ClinicHave a question or two about using Sitecore?

Do you need help creating a new page or editing an existing one?  Feeling stumped by widgets, forms, or something else?  Want to learn more about Sitecore in general, but don’t have time for an entire class?

Drop in at any of these Sitecore Clinics for a little one-on-one support with those questions or ones of your own. Continue reading Sitecore Clinics Return February 28, 2018

2018 Classroom Technology Project List

SolsticeOver the past few months, the Academic Technology Council and the Academic Service Directors in each school have gathered project requests to address AV needs in the various classrooms.  The final classroom project list has been selected and the planning phase has officially begun.  The intent is to upgrade 45 rooms this summer–either replacing all the AV gear or simply adding a component to the room.

The following is the list of rooms for this summer: Continue reading 2018 Classroom Technology Project List

Recent LANDesk Reboots: Why They Happened

In December, the clients for LANDesk, our inventory agent and software deployment tool,  were updated on SMU-owned computers to enhance security by allowing for more consistent and automated reboots to handle software patches and system updates.

Successfully Installed Patches Graph
The amount of installed important updates increased dramatically in January 2018.

This new process has provided a significant increase in the number of SMU computers up to date on their security patches. However, many folks became irritated, and understandably so, when their computer kept asking them to restart multiple times. In this post, we will demystify why these restarts occur and how you can prevent them from interrupting your workflow in the future.

Continue reading Recent LANDesk Reboots: Why They Happened

Winter 2018 Security Report Now Available

OIT Winter 2018 Security Report

Our Winter 2018 edition of the OIT Security Report is now available to the SMU community. In this edition, we discuss Meltdown and Spectre vulnerabilities, what is a Bitcoin, how certain physical activities can increase your cybersecurity vigilance, plus “Ask Ms. Security” returns.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Canvas Corner: February 2018 Edition

Canvas CornerEvery month in Canvas Corner, we discuss the new features and enhancements available in Canvas.
This month, we cover new group assignment comment options, new Student View button, changes in the New Gradebook, other interface updates, and some navigation updates for students using the Canvas Mobile app on Android. Continue reading Canvas Corner: February 2018 Edition

Important notice about the recent increase in phishing attempts

AnitPhish (Anti-Phishing Campaign)Over the past several weeks, there has been a significant increase in phishing attempts targeting SMU email addresses. In many of these cases, the messages masquerade as important documents requiring your attention either via Concur, DocuSign, or Adobe. Before you click on the link or open the attachment, here are some recommendations to help determine if the email is legitimate or a phishing attempt: Continue reading Important notice about the recent increase in phishing attempts

SMU to use drones to inspect campus

Drone over Dallas HallSMU Buildings and Roads has circulated a notice that they will be using drones to inspect several campus buildings starting on February 7, 2018. The noise should not disrupt campus activities, but if you have questions or concerns about these inspections, please contact the project manager.

The original notice from SMU Buildings and Roads is below: Continue reading SMU to use drones to inspect campus

Critical Security Alert: Meltdown and Spectre Vulnerability

SpectreMeltdownOn January 3rd, something remarkable happened: the New York Times, CNN, and Fox News all ran front-page stories about a computer security vulnerability. The vulnerabilities, called Meltdown and Spectre, aren’t like other recent virus outbreaks and that’s part of why they are getting so much attention. These issues represent flaws in the way computer processors have been designed for the last twenty years. Continue reading Critical Security Alert: Meltdown and Spectre Vulnerability