Help Desk Holiday & Winter Hours on the Way

Winter break is once again fast approaching, and we would like to make you aware of the winter hours for the IT Help Desk.

Regular hours will continue until December 13, when the Desk will switch to winter hours of 8:00 AM to 6:00 PM Monday-Friday. On Saturday, December 15, the hours will be from 9:00 AM to 5:00 PM. The Desk will be closed entirely from December 22 to January 1. Winter hours continue until January 5 when the Desk will open at 9 AM.

From all of us at OIT, we wish you a very happy and safe holiday season for you and your families.

Celebrating 20 years of the SMU STAR Program

SMU STAR Program at 20In early 1998, Professor Bonnie Wheeler approached then Director of the Digital Commons Robert Skinner about way to help faculty realize their pedagogical vision but did not have the technical expertise to fulfill it. Out of those early discussions came the Accelerated Student Assistant Program (ASAP) and Student Technology Assistant in Residence (STAR) Program. While the ASAP Boot Camp only lasted a few years, the SMU STAR Program still continues today in its mission to assist faculty on short-term instructional technology projects. Continue reading Celebrating 20 years of the SMU STAR Program

Blog.SMU migration brings new features and plugins HomepageThis fall, the on-campus WordPress blog, Blog.SMU, was migrated to CampusPress cloud services. With this move, users have access to many new plugins and features. And, just like it was when hosted on campus, any department or group on campus can still host their own blog for official, departmental, or academic use with CampusPress. In this post, we would like to highlight some of the new tools and plugins available in the cloud. Continue reading Blog.SMU migration brings new features and plugins

SMU Shines at SC18 Supercomputing Conference in Dallas

SMU students, staff, and faculty discuss ManeFrame 2 at SMU's booth at SC18.Various SMU faculty and OIT HPC staff annually attend the international conference known as “Supercomputing.”  The location of this year’s Supercomputing 2018 (SC18) conference in Dallas at the same time that SMU’s own investment and ascendance into a regional supercomputing powerhouse offered an opportunity for SMU to not merely attend—but, in the form of our own booth, to proudly showcase our research work and to assert SMU’s place among computational peers. Continue reading SMU Shines at SC18 Supercomputing Conference in Dallas to become LinkedIn Learning

lyndaCampusAfter many years of helping people around the world with technical skills and professional development, Lynda is taking a well-earned retirement!, a LinkedIn service since 2015, will soon become LinkedIn Learning. This new service will continue to provide the legendary quality courses you expect from, but will now be closely integrated with LinkedIn’s professional social network. Faculty and staff members will also soon have the opportunity to create custom playlists that can be shared with your office or class. Continue reading to become LinkedIn Learning

Check Out Tech Tip Tuesdays in January!

If you’ve been watching our ongoing Quick Tip series, you’ll want to tune in this January for our Tech Tip Tuesday webinars! For four Tuesdays in January (plus one Wednesday) we will be holding live 30-minute webinars with quick and easy tips to make using your technology that much easier. Continue reading Check Out Tech Tip Tuesdays in January!

CylancePROTECT now compatible with macOS 10.14 Mojave

Back in September, just days before the release of macOS 10.14 Mojave, we recommended users to not update due to a serious compatibility issue with our CylancePROTECT anti-virus software that would cause the computer to deadlock upon reboot. We are happy to announce that with CylancePROTECT version 2.0.1494.546 and higher, the issue has been resolved. Continue reading CylancePROTECT now compatible with macOS 10.14 Mojave

Canvas Corner: November 2018 Edition

Canvas CornerEvery month in Canvas Corner, we discuss the new features and enhancements available in Canvas.
This month, we cover Favorites in Canvas Commons, the New Rich Content Editor HTML 5 Recorder, and improvements to SpeedGrader on Mobile with the Eraser Tool and image annotations. Continue reading Canvas Corner: November 2018 Edition