Exchange 2016 Mailbox Migrations Begin Next Week

Exchange 2016Starting on March 27, 2017, OIT will begin moving Exchange 2010 mailboxes to our new Exchange 2016 system. Most of the changes will occur behind the scenes and should have a little noticeable impact on email service.  Users of webmail will have noticed the updated experience that was implemented in January to the Outlook web client. These changes will allow for better collaboration, improved search, and of course, that improved Outlook web experience for all web browsers.
Continue reading Exchange 2016 Mailbox Migrations Begin Next Week

Enhancing Your Presentations with PowerPoint & Sway

Enhancing Your Presentations through PowerPoint & Sway

Students,

Could your presentations use a little more pizazz? Join us for this special 1-hour webinar full of tips, tricks, and practical guidelines for any PowerPoint presentation. If you are thinking of using PowerPoint for any of your classes, this webinar will be worth your time.

During this hour, we will also introduce you to Sway, Microsoft’s storytelling application, designed for creating presentations, newsletters, and interactive reports. Learn how to access Sway and create quality presentations effortlessly. (1 hr)

Date: Tuesday, March 21, 1:00 p.m.
Cost: FREE

Register 

Sitecore Forms: Let Your Web Page do the Work!

If you manage or edit a web page within SMU’s Sitecore content management system, you may not know that there is a powerful feature that can be used to collect information from your page’s visitors.

Sitecore Forms allow you to create forms that can be filled out by a visitor to your page. Once submitted, the data can be sent to you via e-mail or placed in a database. Say goodbye to third-party forms that don’t match your site’s design and take visitors away from your pages! Forms can be used to obtain information for a mailing list, collect registrations for an event, or any other use you see fit.

For more information on how to get started creating forms for your Sitecore pages, stop by our wiki to see introductory videos and documentation. Here’s an example of the videos you can take advantage of:

As always, you can also give the IT Help Desk a call at 214-768-4357 if you need a helping hand.

Problems with Lockdown Browser? Download SMU’s Version!

The IT Help Desk has received a few issues recently from faculty and students regarding Responds LockDownthe Lockdown Browser used for secure testing. The version they have downloaded is either the generic one from Respondus or even from another institution.

SMU has its own specific version of Lockdown Browser that takes you to SMU’s Canvas page automatically. This is the browser you should download to take Lockdown quizzes. You can download it by clicking here.

Once installed, opening this version of the browser will direct you to our Canvas service and allow you to take your secured quizzes. If you have any questions, let us know at help@smu.edu or 214-768-4357.

Zoom Makes Meetings Easy

Zoom LogoWhether you work in an office, a classroom, or a study room, meetings can take up a lot of your time. Video conferencing solutions have been around for many years and have helped make meetings less of a production and more about getting things done.

SMU now offers video conference services to all students, faculty, and staff with Zoom! Instead of having to go to a special room with confusing specialty hardware; anyone with a laptop, smartphone, or tablet can start or join a meeting with anyone in the world. You can also share your computer screen for presentations and chat via text, audio, or video with your attendees.

Getting started is super easy. Just head to smu.edu/zoom and click the log in button! Once there, you can download Zoom’s software to your computer or mobile device and start meeting. If you need any pointers on how to get started, Zoom provides excellent documents and videos to help.

So next time you need to organize a business meeting, study group, or online presentation, give Zoom a try!

Sitecore Office Hours to Get the Sitecore Help You Need.

Sitecore Clinic

Have a Sitecore question?  Want hands-on Sitecore help with a page edit, widget, form, or graphics?

Drop in anytime or schedule an appointment for a guaranteed time slot.  We’re here to help.

March Schedule for Sitecore Office Hours

Wednesday March 1* 2 – 4 p.m.
Wednesday March 8 2 – 4 p.m.
Wednesday March 15 Closed for Spring Break
(appointments may be available)
Wednesday March 22 2 – 4 p.m.
Wednesday March 29 2 – 4 p.m.

Location: * March 1ST Office Hours will be hosted in Fondren Library East 323. All other sessions will be hosted in the Fondren Library East 109 Classroom.

Know Before You Go: If you’re brand new to Sitecore, or if it’s been a while, consider taking an introductory class so that we can better assist you.  In-person sessions and on-demand webinars are available.  Learn more about web publishing at SMU.

This is a pilot program. We will continue to offer drop-in sessions in the future on a to-be-determined basis.


The Sitecore Knowledge Base has been recently updated to include Web Forms and department specific topics. Check it out at wiki.smu.edu/display/OITPublic/Sitecore+Knowledge+Base.

Page Updated 02/27/2017 with room changes.

Canvas Corner: Context Cards, To Do Lists, & Full-Screen Canvas on Mobile

Canvas Corner

Every month in Canvas Corner, we discuss the new features and enhancements available in Canvas. This month, we cover new WalkMe guides, new Canvas Context Cards, Student Dashboard updates, and mobile full-screen view. Continue reading Canvas Corner: Context Cards, To Do Lists, & Full-Screen Canvas on Mobile

Office Hours Provide Drop-in Sitecore Help for Users

Sitecore Help Office HoursHave a Sitecore question?  Want hands-on Sitecore help with a page edit, widget, form, or graphics? For this we have Sitecore Office Hours!

Sitecore Offices Hours provides Sitecore users time to get one-on-one answers to their pressing questions and assistance with some of the more difficult areas of the tool. Drop in anytime during our office hours or schedule an appointment for a guaranteed one-on-one time slot.  At OIT, we’re here to help.

Continue reading Office Hours Provide Drop-in Sitecore Help for Users

SMU Takes On Brain Challenge with Lynda Learning Days

lynda.comIn January, IT training facilitated a series of Lynda Learning events on campus. The month kicked off with our partnership with Wellpower as we announced the lynda.com “Brain Challenge.”  Participants could receive Wellpower points for completing a course during the month of January. During the challenge, over 130 courses were completed, with Financial Wellness: Managing Personal Cash Flow and Learn Canvas 2016  being the top viewed courses. Continue reading SMU Takes On Brain Challenge with Lynda Learning Days