Classroom and AV Support Team Enhances Events and Classrooms

The Office of Information Technology’s Classroom and AV Support Team is eager to serve the needs of our campus community. The individuals are trained and certified in designing and programming AV solutions for the classroom, as well as possess years of experience with live events. The team oversaw over 4,000 requests for AV support at events last school year and performed over 40 classroom updates in the summer alone, with another 28 to be completed this coming summer. This is the team that is behind the scenes making the magic happen. Continue reading Classroom and AV Support Team Enhances Events and Classrooms

SMU Phone Replacement: What Lies Ahead

In this post, we wanted to take a moment to update the SMU community on the phone replacement project by giving you a glimpse of some of the new features faculty and staff can expect.

OIT employees will first pilot the phones to troubleshoot any technical issues, validate deployment processes, and ensure quality training materials are available to the campus at launch. Deployments are scheduled to begin this summer.

A new Campus Phone Services web page is available as we ramp up for the phone deployment. This site, smu.edu/phone, will contain training materials and FAQs regarding the new campus phone system. For project information and timeline please visit the phone replacement project page.

 

 

 

Want a Blog? You’ve Got It!

WordPress LogoYou never know when the writing bug will hit you. When inspiration strikes and you’ve just got to get your words out to the world, you have lots of options. You could stick to social media, or you could create your own website to publicize your writing. When creating your own site, things get even more complicated. Choosing web hosting plans, figuring out which blog software to use, and maintaining it all can get frustrating and overwhelming if all you want to do is create. Thankfully, if you’re wanting to dip your toes into the blogging world, we can help!

Continue reading Want a Blog? You’ve Got It!

Cable TV Outage on April 3, 2019

TV iconThe campus fiber feed used to transmit cable TV service to the main campus is currently routed across the Ford Center construction site. Due to the construction, SMU has installed new fiber optics to reroute the campus TV service. Charter will switch over to the new fiber on Wednesday, April 3, 2019, starting at 7 a.m. The work is expected to be completed by 11 a.m. During this time the campus TV service will be unavailable.

We apologize for this inconvenience. If you have any questions or concerns, please contact the IT Help Desk at 214-768-HELP or 214-768-4357.

Phishing Alert: Read this message

Read this message phishing emailYou may have received an email earlier today that appeared to come from someone you know. The subject of the email message varies, but they all have button stating “Read this message.” This is a phishing email and is not legitimate.  Please delete this message.  If you clicked on the link, please contact the IT Help Desk at 214-768-HELP or 214-768-4357 immediately.

Thank you for your continued diligence in exercising caution with suspicious emails.

IMAP on Office365 to be Discontinued for Improved Mail Security

Email iconThe Internet Message Access Protocol or IMAP was created as an easy way for a variety of email clients to retrieve email messages from a mail server over a standard internet connection. Typically, these messages were left on the server until the user decided to delete them. Currently, the vast majority of individuals utilize the preferred Exchange configuration which is the default for most modern email clients like Microsoft Outlook or the Outlook mobile app. However, there are still a small number of individuals using the older IMAP protocol. While SMU has supported IMAP for around 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online).  Please note: Faculty and staff email accounts hosted in our Exchange Server on-campus environment (webmail.smu.edu) will NOT be impacted. Continue reading IMAP on Office365 to be Discontinued for Improved Mail Security

Enroll your device with Duo before April 1 for uninterrupted access to my.SMU.

Congrats to Karlie Johnson, our final Duo Early Enroll Contest winner!

DuoThere is less than a week until OIT will implement two-factor authentication for all SMU students to certain online services. On Monday, April 1, 2019, students will need to use Duo Two-Factor Authentication to register for classes or check your grades. So don’t wait! Enroll your device today at smu.edu/duoenroll.

How to enroll your device
Start your enrollment at smu.edu/duoenroll.

Continue reading Enroll your device with Duo before April 1 for uninterrupted access to my.SMU.

Two weeks until students are required to use Duo Two-Factor Authentication for my.SMU

Ru Ferguson and John Rodgers have already won. You have one more chance to win too!

DuoOn Monday, April 1, 2019, OIT will begin an initiative to implement two-factor authentication for all SMU students to certain online services. To encourage students to enroll before April 1, OIT will award an Amazon gift card to three randomly selected students who enroll a device early – Two of these gift cards have already been won. To be registered for the final drawing, simply enroll a device at smu.edu/duoenroll before the contest entry deadline. You will be automatically entered for that drawing and the future drawings upon device enrollment. Continue reading Two weeks until students are required to use Duo Two-Factor Authentication for my.SMU

E-mail Phishing Simulations Return

AnitPhish (Anti-Phishing Campaign)Phishing attempts – email messages sent by hackers pretending to be your friends, coworkers, or trusted companies – have wreaked havoc across the Internet for years. These messages try to lure you into revealing personal info like passwords and financial information, and their alarmist tone can be deceiving.

Over the past few years, SMU has worked to make people more aware of these phishing attempts by sending simulated phishing emails. For those falling victim to the phishing attempts Continue reading E-mail Phishing Simulations Return