Web Services Outage Saturday, November 17, 2018

The SMU network is scheduled to be down for emergency maintenance from 5 – 7 a.m. on Saturday, November 17, 2018. Internet connections will fluctuate while work is being tested and performed. We anticipate the longest outage to be approximately one hour.

During this time all SMU web services will be unavailable including, but not limited to, smu.edu, Canvas, my.SMU, and SMU webmail.

If you have any questions, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or help@smu.edu.

SMU CSO George Finney Recognized as Security Thought Leader

George Finney - Selected as a 2018 Security Magazine Thought Leader

We are proud to announce that OIT’s own George Finney has been featured as one of Security Magazine’s Security 500 as a Thought Leader for 2018!

George has worn many hats during his long career at SMU, and he has made great strides in revolutionizing cybersecurity practices during his time as Chief Security Officer. From modernizing physical security to the creation of a security operations center, George and his team have shown how important cybersecurity is to the success of SMU as a whole.

In addition to his duties as CSO, George has also written a book on cybersecurity practices: No More Magic Wands: Transformative Cybersecurity Change for Everyone. The book details common cybersecurity issues in an informative, entertaining, and above-all actionable way.

Congratulations to George on his achievement!

Connecting Box.SMU and Linux

Box@SMU Tips & Tricksupdated for ubuntu 18.04.1 LTS (November 12, 2018)

If you are primarily a Linux user and have started using Box.SMU, you’ve probably noticed that the incredibly useful Box Sync application is not available for Linux. But don’t worry! There is a method for Linux users to get access to their Box files directly within their computer’s file manager.

Continue reading Connecting Box.SMU and Linux

Appspace Cloud Update: November 9, 2018

Appspace logoAt this time, all active Appspace users have been invited to the Appspace Cloud. Once an invitee has clicked on the link in the email – Yes, we know this goes against our recommendations for phishing due diligence – and created an account, they will be able to go to smu.edu/appspace to log in. Select the “Login to Appspace Cloud” option and use the email that was contained in the invitation. Continue reading Appspace Cloud Update: November 9, 2018

Appspace Cloud Update (November 7, 2018)

Appspace logoWe have begun working with Appspace to migrate sign content to the cloud. Any updates to your digital sign(s) after Noon on November 7, 2018, will not appear on the cloud version and will need to be redone after the migration is complete.

Appspace Invites

Starting tomorrow, November 8, 2018, Appspace users will be invited to the new cloud environment. Users will receive an email with a link to create your account on the new cloud service. The email will look like the one featured below:

Continue reading Appspace Cloud Update (November 7, 2018)

Qualtrics to end support for older browsers with TLS 1.0/1.1

QualtricsAs Qualtrics works to improve their user experience, that sometimes means removing older functionality to make room for new features and improved security. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Qualtrics will disable the use of Transport Layer Security (TLS) 1.0/1.1 across all Qualtrics services on November 21, 2018. After this date, TLS 1.2 or higher (TLS 1.2+) must be used. This means if you are using an older web browser or 3rd party applications that do not support TLS 1.2+, you will not be able to access Qualtics. Continue reading Qualtrics to end support for older browsers with TLS 1.0/1.1

Fall 2018 Security Report Now Available

OIT Quarterly Security Update (Fall 2018)

Our Fall 2018 edition of the OIT Security Report is now available to the SMU community. In this edition, we discuss how you can safeguard your personal information when using wearables, such as a Fitbit or Apple Watch, so you can track your fitness and keep your privacy. Our CSO discusses when an organization values empowerment, allowing employees to take responsibility for their own result, the organization has a greater chance of succeeding – especially in cybersecurity. Plus, Ms. Security returns with advice on phishing and why you shouldn’t worry about Distributed Denial of Service attacks because OIT does.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Password Managers Make Security Easy

PadlockAs National Cybersecurity Awareness Month draws to a close, one of the easiest things you can do to help protect your identity and your sensitive files is to ensure that you have unique, secure passwords for all of your online services. Of course, that is easier said than done! Keeping up with all of the passwords for every last service you use online can be overwhelming if you go it alone. Thankfully, there are plenty of tools out there that can help.

Continue reading Password Managers Make Security Easy

Sitecore Clinics Return Next Week!

Sitecore ClinicDo you need help creating a new page or editing an existing one? Feeling stumped by widgets, forms, or something else? Want to know more about a feature or function in Sitecore?

Drop in at any of these Sitecore Clinics for a little one-on-one support with those questions or ones of your own answered by SMU’s Sitecore administrators and specialists. No registration is required, so just bring yourself and your questions! Continue reading Sitecore Clinics Return Next Week!