Mac Users: Don’t Upgrade to Mojave… Just Yet!

The newest version of macOS 10.14 Mojave is expected to be released Monday, September 24, 2018. We highly recommend not updating to this OS as it will be problematic for various software packages causing software to not run and in some cases even lockup your OS. Continue reading Mac Users: Don’t Upgrade to Mojave… Just Yet!

Appspace Digital Signage Update: September 2018

Appspace logoWe would like to take a moment and update you on our Appspace Digital Signage Upgrade Project.

In July, we completed the server upgrade and hosted a webinar on What’s new in Appspace 6. If you missed the webinar, a recording is available by clicking the link below. Continue reading Appspace Digital Signage Update: September 2018

Summer 2018 Security Report Now Available

OIT Spring 2018 Security Report

Our Summer 2018 edition of the OIT Security Report is now available to the SMU community. In this edition, we show you how nearly everything that happens when you use a computer is written to a log on your computer or a server somewhere, discuss the new European privacy law called the General Data Protection Regulation, or GDPR, see how you can bring a Security Minute to your next meeting, plus more advice from Ms. Security.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Appspace Upgrade & “What’s New” Webinar Coming Soon

Appspace logoStarting at 9 a.m. on July 23, 2018, the server for the campus digital signage, appspace.smu.edu, will be updated to the current version of Appspace for on-premises environments. Content on the digital signage will not be able to be modified during the server upgrade. The upgrade is expected to be complete by Noon. Continue reading Appspace Upgrade & “What’s New” Webinar Coming Soon

Box to end support for older tools with TLS 1.0

BoxAs Box works to improve their user experience, that sometimes means removing older functionality to make room for new features. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Box will disable the use of Transport Layer Security (TLS) 1.0 across all Box services on June 25, 2018. After this date, TLS 1.1 or higher (TLS 1.1+) must be used. This means if you are using an older web browser, Box application, or 3rd party applications that do not support TLS 1.1+, you will not be able to access Box. Continue reading Box to end support for older tools with TLS 1.0

IT Help Desk launches new Knowledge Base

kbit
KBit

We have all had it happen. It is minutes after the IT Help Desk has closed for the day and something happens with your computer – WiFi has stopped, you are having issues with your password, or you have some other puzzling question that you just want answered.   If only there was a way to easily find the answer yourself and take care of it. Well, now there is – The OIT Knowledge Base! Continue reading IT Help Desk launches new Knowledge Base

Campus digital signage server to be updated this summer

Appspace logoOIT is currently upgrading the campus digital signage server to the latest on-premise release, Appspace 6.3. The update will enable some new features like Cards, Channels, and new content libraries. Over the next couple of weeks, we will be recruiting users of the digital signage system to test the upgrade before deploying to the rest of the campus in July. If you are interested in being a tester, please send an email to Ian Aberle at iaberle@smu.edu. Continue reading Campus digital signage server to be updated this summer