Zoombombing? What to Know for Public Zoom Meetings

Zoom Update: In response to the issues concerning privacy and security, Zoom has automatically defaulted the as screen sharing settings for Education customers to “Only Host” as of March 26, 2020. To enable participant sharing, please visit the following link: support.zoom.us/hc/en-us/articles/360041591671

Zoom logoZoom, the video & web conferencing solution, has become the de-facto service of choice for working remotely and staying in touch with loved ones during the stay-at-home orders taking place across the country. As with any rapidly adopted service, however, some folks want to rain on the parade. Continue reading Zoombombing? What to Know for Public Zoom Meetings

New GlobalProtect Service Adds More VPN Capacity

GlobalProtect application iconWith work-from-home needs significantly rising during this time, OIT has been working over the past several days to implement additional resources to allow for more concurrent connections to the SMU network from off-campus. We are now happy to announce that the Palo Alto GlobalProtect VPN service is now available as an option for connecting to SMU’s Virtual Private Network (VPN) in addition to our existing Cisco AnyConnect VPN service.

Continue reading New GlobalProtect Service Adds More VPN Capacity

Winter 2020 Security Report Now Available

Winter 2020 Security Report Cover
Our Winter 2020 edition of the OIT Security Report is now available to the SMU community.  In this edition, we discuss how to protect your children when they have their own mobile phone, how to secure your kids online including instructions for adjusting privacy settings, a little online etiquette, and Ms. Security returns to answer questions COPPA and TikTok.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Upgrade Announcement: VPN

This is an important message for all faculty and staff members who use VPN to connect to SMU services.

VPNStarting at 5 a.m. on Friday, February 7, 2020, the campus VPN appliances will be upgraded to the latest software version, which will improve support for accessing vpn.smu.edu, especially for users using macOS Catalina as their primary OS, along with other fixes. The first appliance will be updated, and once successful, the second one will be updated. While we believe the update will not cause any interruption to service, there might be a brief outage of up to 30 minutes.

If you have any questions, please feel free to contact the IT Help Desk at 214-768-HELP (4357) or email help@smu.edu.

Phishing E-mail Simulations Coming Soon for Faculty

AnitPhish (Anti-Phishing Campaign)Phishing attempts – those e-mail messages that try to lure you into revealing personal info like passwords and financial information – seem to get more clever by the day.

Over the past few years, SMU has worked to make people more aware of these phishing attempts by sending simulated phishing emails. Continue reading Phishing E-mail Simulations Coming Soon for Faculty