OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Tag: spam
Abnormal Email Security to Replace Armorblox
As the Armorblox email security application has been discontinued, OIT will be replacing it with Abnormal Email Security to supplement our Microsoft Defender spam filter. Abnormal utilizes artificial intelligence to find and eliminate emails that contain threats to data security. We intend to turn on Abnormal Security on Thursday, January 18.
What does this switch mean to you? Thankfully, reporting spam still works exactly the same! You can still use the Report Message button in Outlook, move messages to your Junk E-Mail folder, or forward messages to spam@smu.edu.
As always, while our filtering eliminates the vast majority of spam and malicious e-mails, it’s always important to stay vigilant when opening messages that may be suspicious. When in doubt, let us know!
Your New Spam Filter: What to Expect
Earlier this summer we told you about our upcoming switch to a new spam filter for SMU email accounts. Well, the time is here to make the switch! As we move to the new Microsoft Defender-based filtering platform in the coming weeks, here’s a summary of how to report spam and view your Junk E-Mail folders. Continue reading Your New Spam Filter: What to Expect
Microsoft Defender to Begin Filtering Spam This Summer
As one of the final steps in our cloud email migration project, OIT will soon retire our legacy Cisco IronPort spam filtering and replace it with Microsoft’s Defender spam filtering service. While providing better real-time spam filtering and detection using artificial intelligence, this transition also means new ways of managing your spam quarantine. Keep reading to find out more! Continue reading Microsoft Defender to Begin Filtering Spam This Summer
New Spam Filtering Service Enters the Fight Against Unwanted Emails
Starting this March, you’ll probably see fewer spam messages in your inbox and will find them in your Junk Email or Deleted Items folders instead. This is because OIT will be implementing an enhanced spam filtering system, Armorblox, to more aggressively prevent unwanted emails from reaching you. Continue reading New Spam Filtering Service Enters the Fight Against Unwanted Emails
