Duo Now Required to Access Canvas

Canvas LMS + Duo SecurityAs announced in a recent communication, as of July 1, 2020, Duo multi-factor authentication is now required to access the Canvas Learning Management System (LMS). When you plan to logon to the Canvas LMS or most other SMU online services that use Single Sign-On (SSO), please be sure to have your enrolled device available. Your logon experience for the Canvas LMS will now be exactly as it is for other SMU services, such as my.SMU, Office 365, Box, Qualtrics, etc. Requiring Duo for services like the Canvas LMS helps protect sensitive information from adversaries who might otherwise be able to logon as you if they somehow obtain your password. Continue reading Duo Now Required to Access Canvas

Duo Enabled for Canvas Next Week

Canvas LMS + Duo SecurityNext Wednesday, July 1, 2020, the Office of Information Technology (OIT) will enable Duo multi-factor authentication for students, faculty, and staff for accessing the Canvas Learning Management System (LMS). This new requirement was recently approved by your Academic Technology Council to better protect personally identifiable information and other sensitive info like student grades. Continue reading Duo Enabled for Canvas Next Week

Duo is Coming to Canvas on July 1, 2020

Canvas LMS + Duo SecurityComing soon, the Office of Information Technology (OIT) will enable Duo multi-factor authentication for students, faculty, and staff for accessing the Canvas Learning Management System (LMS). This new requirement was recently approved by your Academic Technology Council to better protect personally identifiable information and other sensitive info like student grades. Continue reading Duo is Coming to Canvas on July 1, 2020

Duo Adding Second Device: Critical Action Needed!

DuoIf you are one of the few University employees only using your SMU landline as a registered Duo authentication device, now is the time to add a second device. We are highly encouraging all users to set up a second device for use with Duo Multi-Factor Authentication to gain access to University services if working from off-campus. We highly recommend using the Duo Mobile app for your smartphone and/or setting up your home phone as a new device. Continue reading Duo Adding Second Device: Critical Action Needed!

Duo “Remember Me” Feature Issues Reported for Safari

DuoSeveral Universities have reported over the past few days that Duo no longer allows users to select the “Remember Me for 1 Day” option when using the Safari browser.

This issue has been reported to Duo and they are currently working on a fix for the problem. The root cause is most likely due to the most recent Safari update to version 10.14. Duo expects the fix to be implemented in the first week of December 2019. In the meantime, if you would like to have Duo remember your login for one day, you will need to use a different browser like Firefox or Google Chrome.

We’ll keep you notified on Twitter when this issue gets resolved!