OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to firstname.lastname@example.org. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
As the Armorblox email security application has been discontinued, OIT will be replacing it with Abnormal Email Security to supplement our Microsoft Defender spam filter. Abnormal utilizes artificial intelligence to find and eliminate emails that contain threats to data security. We intend to turn on Abnormal Security on Thursday, January 18.
What does this switch mean to you? Thankfully, reporting spam still works exactly the same! You can still use the Report Message button in Outlook, move messages to your Junk E-Mail folder, or forward messages to email@example.com.
As always, while our filtering eliminates the vast majority of spam and malicious e-mails, it’s always important to stay vigilant when opening messages that may be suspicious. When in doubt, let us know!
SMU now requires authorization for campus partners who wish to send emails impersonating an smu.edu domain. This requirement helps us prevent malicious senders from spoofing SMU addresses while attempting to send phishing emails or malware to our campus or outside entities.
Due to recent changes, some senders may be encountering delivery issues that did not occur previously. It is likely that previously unauthorized senders’ messages are now being Continue reading Guidance for Third Parties Sending Email Using an SMU Address
At 8 a.m. on Friday, August 18, 2023, the yearly Bulk Email List Refresh for all managed lists will be carried out. All managed bulk lists (bulklist.smu.edu) will be repopulated with the entire membership of each group. The Bulk Email List Refresh is expected to be completed by 10 a.m. Please be aware that no mail sent to bulklist.smu.edu will be processed until after the refresh is complete. We recommend holding off on sending email notifications to your lists until after 10 a.m. Continue reading Annual Bulk Email List Refresh is August 18th
Earlier this summer we told you about our upcoming switch to a new spam filter for SMU email accounts. Well, the time is here to make the switch! As we move to the new Microsoft Defender-based filtering platform in the coming weeks, here’s a summary of how to report spam and view your Junk E-Mail folders. Continue reading Your New Spam Filter: What to Expect