To help prevent false positives from our email security system, OIT will be updating the email address used by Docusign to send messages to our SMU.edu domain on February 13, 2025, at 4 p.m. This will likely not affect you unless you use any routing rules in Outlook to route Docusign emails to other areas in your mailbox. Continue reading Docusign Email Address to Change This Week
Tag: email
Safe Links Add Enhanced Security to Your Email
Last week, OIT enabled Safe Links to emails inbound to campus. This security features has been in use for some time in Microsoft Teams. We’ve now extended the service to protect SMU email accounts, adding an additional layer of security to inspect embedded URLs in emails for possible phishing/malware sites in real-time. Continue reading Safe Links Add Enhanced Security to Your Email
AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Abnormal Email Security to Replace Armorblox
As the Armorblox email security application has been discontinued, OIT will be replacing it with Abnormal Email Security to supplement our Microsoft Defender spam filter. Abnormal utilizes artificial intelligence to find and eliminate emails that contain threats to data security. We intend to turn on Abnormal Security on Thursday, January 18.
What does this switch mean to you? Thankfully, reporting spam still works exactly the same! You can still use the Report Message button in Outlook, move messages to your Junk E-Mail folder, or forward messages to spam@smu.edu.
As always, while our filtering eliminates the vast majority of spam and malicious e-mails, it’s always important to stay vigilant when opening messages that may be suspicious. When in doubt, let us know!
Guidance for Third Parties Sending Email Using an SMU Address
SMU now requires authorization for campus partners who wish to send emails impersonating an smu.edu domain. This requirement helps us prevent malicious senders from spoofing SMU addresses while attempting to send phishing emails or malware to our campus or outside entities.
Due to recent changes, some senders may be encountering delivery issues that did not occur previously. It is likely that previously unauthorized senders’ messages are now being Continue reading Guidance for Third Parties Sending Email Using an SMU Address
