Tech Tips – IT Connect

3G Radio Sunset Could Spell Disaster for Home Alarm Systems

This post originally appeared in the Summer 2021 OIT Security Report.

Telecom companies are moving closer to shutting down their 3G wireless networks, and this shutdown is creating some unforeseen consequences when it comes to safety and security. Most news sources have focused on cell phone users being forced to upgrade their phones, but another service, the home security alarm, will also need to be addressed by customers, as well as medical devices like pacemakers monitors. Continue reading 3G Radio Sunset Could Spell Disaster for Home Alarm Systems

PC Health Toolkit: Keep Your Computer in Top Shape

We’ve all had that magical experience when you have a new device that runs perfectly and does everything you need it to do without complaint. We all also know that this state of bliss doesn’t last forever. As time goes on, our PCs just don’t seem to have that spark that they once had. While we’re always eager to help here at the IT Help Desk, there are also quick and simple things that you can do periodically to make sure that your computer is running at its best.

Continue reading PC Health Toolkit: Keep Your Computer in Top Shape

Incoming Students: Tech Essentials for Living on Campus

As you start to move in and begin your life as a Mustang, we would like to help you adjust to your life on campus with a few important IT-related tips and resources related to life on campus.

Securely Connect to the SMU Networks

SMU Wireless There are several options for connecting to the SMU campus network once you are on campus. To securely connect your computer or mobile device wirelessly, choose the PerunaNet Wi-Fi network, and log in using your SMU ID and password. Of course, the wired network will provide the best performance and security.

Please Note: Wireless printers and certain smart devices, such as voice-activated assistants, smart TVs, and gaming consoles, will need to be registered and connect to SMU_Guest. In addition, personal routers are not permitted on any SMU networks and will be disconnect from the network once detected.

Also, if the wireless goes down in your room, please call 214-768-HELP. We can fix it, but only if we know about it.

You can find out more about the campus wireless networks at smu.edu/wifi. Continue reading Incoming Students: Tech Essentials for Living on Campus

From Your ATSD: New Resources and Training Opportunities

Hope you are having a great summer. As we approach the start of the Fall Semester, I want to make you aware of the Academic Technology Resources site. This particular resource and complementary efforts follow Provost Loboa’s June message to faculty about the Fall 2021 Canvas teaching expectations.

Here you will find a compilation of resources provided as a quick reference for teaching-related technology. Continue reading From Your ATSD: New Resources and Training Opportunities

Quick Tip: Managing Favorites in my.SMU

In this installment of the OIT Quick Tip, I’ll be showing you a way to keep all of your frequently-used features in my.SMU within easy reach by using the Favorites feature. No longer do you have to dive into menu after menu to access what you need!