During this week’s upcoming routine maintenance of my.SMU, new features and navigational aids will be implemented to provide a more pleasant experience when using the system. While we are still updating our documentation for you, here’s a summary of what to expect! Continue reading my.SMU Update Makes Navigation Easier
Sitecore for Content Editors Training Coming April 13!
Our popular Sitecore basics training returns once again April 13! The session is available in-person in Fondren Library East Room 109 and via Zoom. Registration is required in order to be added to our hands-on sandbox, so make sure to reserve your seat now! Continue reading Sitecore for Content Editors Training Coming April 13!
Road to MOS5K Starts Now!
Since 2017, OIT has been offering Microsoft Office Specialist, or MOS, certifications to members of the SMU community. In 2021, we awarded our 3,000th certification, and, now, we are on our way to reaching 5K MOS certifications. To celebrate, we are announcing the MOS5K award!
With the successful completion and award of the 5,000th Microsoft Office Specialist certification proctored at SMU, we will present a MOS5K Study Pack to that student.
The MOS5K Study Pack includes the following:
Annual IT Computer Verification
During the month of February, faculty and staff with an SMU computer will receive an email requesting verification of their assigned devices. The email will contain a personalized link to a Qualtrics survey. Do not forward that email to anyone else! When you take the survey, you’ll see a list of all devices that are assigned to you. We ask that you take a moment to either indicate that our records are correct or that you provide the information that is missing. Continue reading Annual IT Computer Verification
Safeguarding SMU with Duo: New Anomalous Protection
Effective February 27, 2023, OIT will implement Duo Two-Factor authentication changes to our application. As mentioned in our recent newsletter, our campus has recently experienced a new cybercriminal threat where hackers attempt to access an account. This is accomplished by repeatedly attempting to send Duo requests until the end user approves the Multi-Factor Authentication (MFA) prompts. This method is referred to as “MFA Fatigue.” Continue reading Safeguarding SMU with Duo: New Anomalous Protection