We are really excited about how the SMU campus has adopted LinkedIn Learning during our LinkedIn Learning Watch and Win Contest. During the contest period, which ran from January 14, 2019, to February 14, 2019, we had 413 users log in to view over 860 hours of training. Those users watched 1494 courses and 117 were completed.
For the contest, users needed to watch at least one complete video on LinkedIn Learning. The SMU community took on the challenge to heart. Over 7650 videos were viewed – 87 percent in their entirety! How users accessed those videos was interesting. Continue reading Winners in the 2019 LinkedIn Learning Watch and Win Contest
Collaborating efficiently with your colleagues is an important part of everyday work. Making sure that all of the loose ends of a large project end up in a nice bow at the end of the day can be a daunting task. There are all kinds of collaboration and communication platforms that have popped up in recent years, allowing teams to quickly come together to share and store information. One of these platforms is Microsoft Teams, and OIT will be introducing Teams to campus in the coming months!
The IT Help Desk provides support to the entire campus community. In addition to supporting current faculty, staff, and students, the Help Desk provides limited assistance to retirees, parents and prospective students. Many of the Help Desk staff are HDI certified and all are committed to providing exceptional service.
OIT hosts a secondary data center at the University’s SMU-in-Plano campus. This data center houses backups, redundant email services, and servers for the Plano campus. Once the contract for the sale of the Plano campus was signed, it would take a Herculean effort to move to the data center to the new location. David Nguyen, Director of Infrastructure at SMU and the Project Manager for this “SMU Plano to Databank migration” project, was up to the challenge. 
With the majority of classrooms on campus now using more consistent control systems and display equipment, we are happy to announce that new instructional videos on using classroom equipment are now available.
Love is in the air at SMU this month, so why not fall in love with learning?
Beginning April 1, 2019, all matriculated students will be required to use Duo Security’s Two-factor authentication (2FA) when accessing my.SMU. Yes, we know that’s April Fools Day, but this is no joke!