We all know how great our colleagues at SMU are, but it is always nice when others recognize the accomplishments and hard work of our community members. Recently, a couple of the Office of Information Technology’s leadership team have been honored as finalists, and even winners, in their fields. Continue reading Technology Community Recognizes OIT Leaders
Category: OIT Spotlight
DUO: A Substantial Expansion
Six years ago, SMU implemented DUO to protect our data proactively. Since introducing two-factor authentication (2FA), we have seen quite an expansion throughout our services.
We first implemented DUO in 2016 to protect access to my.SMU and later webmail for our faculty and staff as passwords can often be stolen, guessed, and hacked, and we needed a solution to secure our data better. Once our faculty and staff gained familiarity with DUO, it was introduced to students on April 1, 2019, through our “Security is No Joke” campaign. Continue reading DUO: A Substantial Expansion
OIT Spotlight: The IT Help Desk’s Vanessa & Blake
In this video feature, we’d like to introduce you to some of our IT Help Desk consultants, starting with our friends Blake and Vanessa!
Celebrating Five Years of OIT’s Student Advisory Board
Here at OIT, it is one of our highest priorities to listen to our campus community; discover how they use technology in their work, and learn about their needs and desires for the short and long term. We do this in many ways, including through our multiple IT governance committees. Five years ago, a Student Advisory Board (SAB) was created to provide a way for our most spirited and dedicated Mustangs to provide their first-hand insights on how technology impacts their SMU experience. Continue reading Celebrating Five Years of OIT’s Student Advisory Board
Client Services Leader Receives President’s Award for Innovation
Lauren Nelson, Assistant Director of Client Services for OIT, received the Presidential Recognition Award for Innovation during the October 18th Staff Convocation. The award honors a staff member who has contributed significantly to the University by improving efficiencies and processes. Continue reading Client Services Leader Receives President’s Award for Innovation