AudioCodes 455HD Phone Update: New Features Coming May 19

icon of a phone on a blue blackgroundBeginning Monday, May 19, OIT will begin updating the AudioCodes 455HD phones. The latest update provided by Microsoft will indicate two new feature updates, Shared Lines and Line Keys. To prepare you for the update, we’ve included information on how to log in and what information is available on the feature updates.
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Microsoft Teams Phone Migration Project Completion: A Summary

Teams Phone iconAfter many months of planning, testing, and implementation, we are delighted to announce that the migration of telephones from Skype for Business to Microsoft Teams is complete! Around 3,200 telephone lines were migrated, with approximately 1,000 headsets and desk phones distributed to the community. Here’s a summary of what we’ve accomplished and information to make the most our of your new phone. Continue reading Microsoft Teams Phone Migration Project Completion: A Summary

Streamlining Call Transfers with Microsoft Teams’ New Transfer Button

phone transfer iconMicrosoft has recently streamlined the call transfer process by introducing a new transfer button in Microsoft Teams that will display on your phone later this fall. This new feature will eliminate the confirmation of transfer and improve the overall user experience when transferring calls, making it more intuitive and user-friendly. Continue reading Streamlining Call Transfers with Microsoft Teams’ New Transfer Button