In the fall, we announced that this year, SMU employees will receive Microsoft Teams headsets to replace their phones unless specifically requested. This transition is essential as Microsoft Teams will replace Skype for Business.
OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to email@example.com. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Not long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and new Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?
As part of our transition from Skype for Business to Microsoft Teams in 2024, OIT has been working on selecting a new standard headset for the SMU community. We’re pleased to announce that we have selected the Jabra Evolve2 40 as our primary headset! Continue reading Teams-Certified Headsets Chosen for Campus Use
Ryan Clinton recently caught our eye as we noticed he completed three Microsoft Office Certifications, both as a class requirement and for professional development rather quickly. After seeing he had achieved two out of three exams with perfect scores, we reached out to him to learn more about his desire to get Microsoft Certified. Continue reading Student Spotlight: Mastering Microsoft Certifications