IT Training Represents SMU at CERTIFIED Conference

Laurene Klassen, Manager of IT Training and Communication, recently returned from the CERTIFIED conference in Orlando, Florida where she was invited to share SMU’s certification success story “From Zero to 500—MOS 101 for Jump-starting and Marketing Your Certification Program” with approximately two hundred educators from all over the United States. Continue reading IT Training Represents SMU at CERTIFIED Conference

IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

EmailEarlier this year, we notified students that IMAP will be discontinued for use with Office 365. While SMU has supported IMAP for nearly 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online) to allow for improved email security.

Today, we notified all students still using IMAP to connect to Office 365 that at 10 a.m. on Wednesday, May 22, 2019, the IMAP protocol will be disabled for Office 365. Continue reading IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

MS Teams Now Open to All!

Microsoft Teams Logo without TextThe month of April proved to be a successful one for our Microsoft Teams rollout, with the early adopter program helping to tie up loose ends. Now, we are opening up Teams to the entire SMU community!

SMU faculty, staff, and students can now head to, click the Login button, and use their SMU e-mail and password to access this new service for cloud-based team collaboration. Once you’ve accessed Teams, you can create your own teams and invite individuals to chat and collaborate on projects. Plus, as an educational institution, we also get additional features tailored to academic uses.

If you’re ready to learn more about Microsoft Teams, we have some resources for you. In addition to Microsoft’s ten-part training video series, there are several courses available in LinkedIn Learning that you can access.

Microsoft Edge’s Chrome Makeover

Microsoft Edge LogoIt was reported a while back that Microsoft was planning to abandon its current Internet Explorer replacement, Microsoft Edge, and instead make Edge into a clone of Chromium. Chromium is the open-source browser project that serves as the foundation for Google Chrome, Opera, and several other web browsers.

Continue reading Microsoft Edge’s Chrome Makeover

Support for Windows 7 is Ending – Get Upgraded Now!

Windows 7 LogoAs we mentioned previously, Microsoft will no longer provide security updates or support for PCs running Windows 7 after January 14, 2020. To lessen security risks to the campus infrastructure, all computers connected to the SMU network must be upgraded to Windows 10 before that support ends. To assist with getting updated, OIT has created a few upgrade paths to get users on the latest Windows OS. Continue reading Support for Windows 7 is Ending – Get Upgraded Now!