In this installment of the OIT Quick Tip, I’ll show you how to add a new device to your Duo two-factor authentication service.
As you may have already heard, we are removing the option to use telephone calls and SMS (text messages) to authenticate with Duo in January. It is important to have another authentication method in place to prevent any interruption in service. Be sure to contact the IT Help Desk if you need any assistance or have any questions about this upcoming change.
In this installment of the OIT Quick Tip, I’ll be showing you a way to keep all of your frequently-used features in my.SMU within easy reach by using the Favorites feature. No longer do you have to dive into menu after menu to access what you need!
In this installment of the OIT Quick Tip, we go over how to sign into your AudioCodes VoIP telephone as well as how to update your credentials on your phone when you change your password.
It is always important that your phone has your latest credentials in order for emergency calling and many convenience features to work properly. Let the IT Help Desk know if you have any questions!
Microsoft Teams is a great way to collaborate with your colleagues and the app has become more and more popular on campus! While Teams has its own cloud storage capabilities, you and your team may already use Box to store and collaborate on documents. If you think that you have to choose between one or the other, think again! MS Teams allows you to connect Box folders so they appear in the Files section of team channels. Let’s go over how to set it up in this quick video! Continue reading OIT Quick Tip: Adding Box Folders to Microsoft Teams
If you’re trying to access your GMetrix practice exam and can’t get that pesky Microsoft privacy window removed, here are a few tips to help you out!
Continue reading OIT Quick Tip: GMetrix & Microsoft Privacy Windows