March 31 marked the beginning of course enrollment for the Summer and Fall terms. Unfortunately, my.SMU experienced technical difficulties this week impacting the enrollment experience. We wanted to provide more details about the outage and our efforts to resolve the issue.
Tag: My.SMU
Recent Grants Portal Updates Bring Improved Reporting and Convenience
While the introduction of the Grants Portal in my.SMU has made viewing grant information much easier for our principal investigators across campus, that doesn’t mean the work is done! Our my.SMU developers have worked on a few ease-of-use updates to make it easier to access and view data in the Expenditure Details Inquiry. Here’s what’s new! Continue reading Recent Grants Portal Updates Bring Improved Reporting and Convenience
Preferred Names Now Available in my.SMU
On January 14, 2025, SMU added the Preferred Name display in my.SMU to aid users in selecting the proper individual when searching for a record. Search results will show both preferred and primary names in the result list for all my.SMU pages. In cases where multiple names might make identification more difficult—such as a primary name listed as Travis Jefferson Marshall and a preferred name as Jeff Marshall—this update helps users select the correct record more easily. You can click on either the primary or preferred name row to update the record.
Grants Portal Provides Improved Budget Visibility for Principal Investigators
Earlier this year, we let you know about the implementation of an improved Grant Management module in my.SMU. This new platform enables SMU to provide improved visibility and clarity to grant information. The next phase of this implementation is taking place this month as the Grants Portal goes live! Continue reading Grants Portal Provides Improved Budget Visibility for Principal Investigators
Fix Resolves Pesky my.SMU Logout Issues
Have you ever been in my.SMU, working away, and were mysteriously kicked out and redirected to the login screen? Maybe you quietly, or not so quietly, screamed from the top of your lungs, “What’s going on?” If you are one of the lucky ones who have not seen this, good for you and carry on up that great big hill of hope! For those that have, like our diligent support staff in University Decision Services (Stephen Forrest) or the Department of Enrollment Services (Cho Kim and Andy Frye), and no doubt many more, read on for some welcome news. Continue reading Fix Resolves Pesky my.SMU Logout Issues
