Duo Multi-Factor Authentication Expanding to More Campus Services

DuoSince 2016, the University has been using Duo Multi-Factor Authentication (MFA). Duo MFA adds an additional layer of security to online services when accessing Webmail, Office.SMU, and my.SMU.

With over 125 services that are managed with Single Sign-On access, we are expanding our use of Duo MFA on campus. In short, our goal is to keep SMU’s data secure even if a password is compromised.

Effective October 14, 2019, users can expect to be required to use Duo Multi-Factor Authentication for most campus services.

There are several services that will be excluded at this time while further impact analysis is conducted.

As a reminder, since Duo is currently in use on campus, no additional setup is required. For more information or to read our FAQ’s on Duo, visit smu.edu/duo. 

If you have any questions about Duo MFA, please contact the IT Help Desk at help@smu.edu or 214-768-HELP (4357).


Duo Two-Factor Authentication Coming to Office 365

DuoAfter the successful launch of Duo two-factor authentication for my.SMU, OIT will be moving forward with the next step in our effort to safeguard student and employee accounts. That next step will be to improve authentication for access to student email and other Office 365 services. We will do this by enabling two-factor authentication for Office 365. Starting at 7 a.m. on Tuesday, July 23, 2019, Duo two-factor authentication will be required to access Office 365. Continue reading Duo Two-Factor Authentication Coming to Office 365

Duo Security Coming to my.SMU for Sponsored Accounts

DuoOn Thursday, June 27, 2019, OIT will implement two-factor authentication for all SMU sponsored accounts accessing my.SMU. This change includes Kelly Services employees, sponsored instructors, and student worker W Accounts. Two-factor authentication utilizes a solution from Duo Security called Duo Mobile. Continue reading Duo Security Coming to my.SMU for Sponsored Accounts

Automated Duo Phone Call Discontinuation for Chinese Phone Numbers

DuoDuo has recently notified OIT of a change in authentication options for those who have registered a Chinese phone number as an authentication method in their Duo account. We would like to make you aware in case you utilize phone service in China.

Due to telecom limitations put in place by the Chinese government, Duo has Continue reading Automated Duo Phone Call Discontinuation for Chinese Phone Numbers

Duo: A Success Story

DuoIn February, OIT announced that all matriculated students will be required to use Duo Security’s Two-factor authentication (2FA) when accessing select university services, starting with my.SMU. OIT knew that getting the large student population registered before the April 1 deadline would be a challenge, and started an aggressive campaign to not only make students aware of the coming change but to encourage them to enroll their devices before Duo was enabled. As of this writing, over 4,400 students are newly committed to protecting their accounts with Duo Security. Continue reading Duo: A Success Story