Streamlining Communication: SMU’s Journey to Microsoft Teams

The mono version of the Jabra Evolve2 40.In the fall, we announced that this year, SMU employees will receive Microsoft Teams headsets to replace their phones unless specifically requested. This transition is essential as Microsoft Teams will replace Skype for Business.

Why is it critical that we transition from Skype to Microsoft Teams?

Microsoft has Continue reading Streamlining Communication: SMU’s Journey to Microsoft Teams

 Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?

Microsoft 365 Outlook IconNot long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and Microsoft 365 Teams Iconnew Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading  Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?

Microsoft Teams Migration Project Enters Phase II

The mono version of the Jabra Evolve2 40.In the second part of January and running through February, Phase II of the Microsoft Teams Migration Project will begin with the exchange of desktop phones for headsets for any employees who requested one but were not able to get one as part of Phase I. We will also be deploying the Jabra speaker puck as part of this Phase. OIT representatives will visit campus buildings between 11 a.m. and 3 p.m. to meet with employees and conduct the exchange.

The schedule for these exchanges is as follows:

Week 1
Monday, January 22 Prothro Hall, Selecman Hall, Kirby Hall, Bridwell Library
Tuesday, January 23 Owen Arts Center, Meadows Museum, Dr. Bob Smith Health Center, Umphrey Lee Center
Wednesday, January 24 Embrey Engineering Building, Caruth Hall, Hughes- Trigg Student Center
Thursday, January 25 Crum Basketball Center, Loyd All-Sports Center, Blanton Student Services Building
Friday, January 26 Revisit locations
Week 2
Monday, January 29 Dawson Service Center, Patterson Hall, Clements Hall, Hyer Hall, Fondren Library Center
Tuesday, January 30 Dallas Hall, Heroy Science Hall, Fondren Science Building, Harold Clark Simmons Hall, Annette Caldwell Simmons Hall, Moody Hall
Wednesday, January 31 Perkins 
Administration, Storey Hall, Collins Hall
Thursday, February 1 East Campus
Friday, February 2 Revisit locations

As it was with Phase I, if the scheduled date does not work with an employee’s availability, the team will return the following Friday to try again. No exchange will happen without the requester being present. Also, if an employee would like to exchange a desktop phone for a headset, they can ask one of the OIT representatives while they are in the building, and they will be happy to assist.

Microsoft Teams Migration Headset Reclamation: What to Expect

The mono version of the Jabra Evolve2 40.Our first phase of the Telephone Handset Replacement for Microsoft Teams Migration Project, is off to a good start with OIT representatives visiting campus buildings, meeting with employees, and exchange their desktop phones for a new headset. We have heard back from some employees about what the next phases are for the the project and we would like to update the campus on the progress and timeline. Continue reading Microsoft Teams Migration Headset Reclamation: What to Expect

Teams Headset Deployment Begins This Week

The mono version of the Jabra Evolve2 40.Starting this week, OIT will begin deploying replacement headsets to employees who requested one in the SMU Telephone Handset Replacement Survey sent last month. During this first phase of the Microsoft Teams Migration Project, OIT representatives will visit campus buildings between 11 a.m. and 3 p.m. to meet with employees and exchange their desktop phones for a headset.

The schedule for these exchanges is as follows: Continue reading Teams Headset Deployment Begins This Week