Using someone’s correct personal pronouns is a way to respect them and create an inclusive environment. Many of our technology systems allow you to state these pronouns within your profile, making it easier for others to know how to address you properly. We recognized that the process of designating these pronouns varies from platform to platform. In an effort to create a more inclusive and supportive environment, we have outlined the procedure to update your pronouns for several of our IT services, including email, zoom, Linkedin Learning, and the Canvas LMS. Continue reading Using Pronouns with IT Services
Author: Rachel Mulry
Associate CIO for Planning and Customer Service
Office of Information Technology
Anatomy of a Phish: What to Watch Out For
On Monday, October 3, a phishing email was circulated to a large number of SMU accounts. This one was extremely well crafted and more difficult to ascertain the validity than many we have seen. We thought it would be a good idea to highlight some of the potential flags in the email that should raise suspicion. Continue reading Anatomy of a Phish: What to Watch Out For
Information About Recent IT Outages
The following information provides more detail on the recent IT outages due to infrastructure maintenance or performance issues. We apologize for the inconvenience of these outages and are working diligently to avoid further disruption.
IT Support Continues During Cox Renovation
As the Cox School of Business renovation begins, faculty and staff are relocating to many different locations across the east and main campus. Many of the Cox employees will be located on the east campus. To better support faculty and staff across 75, Glenn Taylor has relocated to Expressway Towers. He will join Robert Burkett in supporting the technology needs across all buildings on the east campus. As always, faculty and staff should call the IT Help Desk at 214-768-HELP or email them at help@smu.edu if there are any support needs. Continue reading IT Support Continues During Cox Renovation
OIT Announces Strategic Plan for 2022-2025
We are pleased to announce the release of the new OIT Strategic Plan for 2022-2025. This document outlines the various goals and initiatives that will guide our efforts for the next three years.
Prior to the development of the plan, we constructed a new mission statement: Continue reading OIT Announces Strategic Plan for 2022-2025
