In more recent versions of Microsoft Outlook you may have noticed several new features. You may also have noticed that you’ll occasionally see emoji reactions on some messages in your inbox, like this:
What’s all this about? Outlook (both the desktop and web versions) have had the ability to “react” to messages as a quick reply for a good while now, and I’d like to show you the basics of how they work. Continue reading Quick Tip: Using Outlook Reactions
Calendar delegation in Microsoft Outlook enables employees to manage meetings and events for leaders across campus. For decades, Microsoft used a protocol called MAPI to synchronize calendars across various clients, devices, and delegates. However, around 2015, Microsoft introduced a new protocol for calendar delegation called REST, which Microsoft enabled as the default protocol in 2022.
Since the change in 2022, Continue reading Understanding Calendar Delegation in Microsoft Outlook Due to Recent Changes
Last week, OIT enabled Safe Links to emails inbound to campus. This security features has been in use for some time in Microsoft Teams. We’ve now extended the service to protect SMU email accounts, adding an additional layer of security to inspect embedded URLs in emails for possible phishing/malware sites in real-time. Continue reading Safe Links Add Enhanced Security to Your Email
OIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.edu. Continue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk
Not long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and 
new Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?
