In keeping our commitment to safety for every Mustang, a recent project involved the testing, repair, replacement, and new installations of our “blue light” emergency telephones. These devices are a critical part of our safety and security infrastructure, allowing anyone on campus to quickly contact emergency services with the push of a button. Continue reading New Blue Light Phones Installed to Further Secure Our Campus
Tag: phone
AudioCodes 455HD Phone Update: New Features Coming May 19
Beginning Monday, May 19, OIT will begin updating the AudioCodes 455HD phones. The latest update provided by Microsoft will indicate two new feature updates, Shared Lines and Line Keys. To prepare you for the update, we’ve included information on how to log in and what information is available on the feature updates.
Continue reading AudioCodes 455HD Phone Update: New Features Coming May 19
Microsoft Teams Phone Migration Update
We have completed the migration of all users, departments and call queues from Skype to Microsoft Teams. We are now migrating the final batch of accounts, which includes common area phones. Since these phones are not associated with a specific individual, we have published the migration schedule on the project website. The migrations will occur daily for the next two weeks from 7 a.m. to 10 a.m. During the migration window, Continue reading Microsoft Teams Phone Migration Update
Teams Headset Deployment Begins This Week
Starting this week, OIT will begin deploying replacement headsets to employees who requested one in the SMU Telephone Handset Replacement Survey sent last month. During this first phase of the Microsoft Teams Migration Project, OIT representatives will visit campus buildings between 11 a.m. and 3 p.m. to meet with employees and exchange their desktop phones for a headset.
The schedule for these exchanges is as follows: Continue reading Teams Headset Deployment Begins This Week
Microsoft Teams to Replace Skype for Business in 2024
Skype for Business (SfB), which has served SMU for many years, formerly as Microsoft Lync and Microsoft Communicator, is now stepping aside.
Soon, Microsoft Teams will replace SfB as our primary instant messaging and communications platform. This will include your SMU phone number being moved to Teams! As this is a major undertaking, it will require changes to telephone devices on campus. While we are still working on our roadmap, here are a few things you can expect during the transition. Continue reading Microsoft Teams to Replace Skype for Business in 2024
