Phone System Enhancements Fight Spam Calls

No Spoofed Phone CallsWe all bristle at those annoying spam calls that we receive not only on our personal cell phones but our office telephones as well. Both our old and new telephone systems have experienced this irritating problem, and a new solution will help reduce the amount of these calls we receive. Continue reading Phone System Enhancements Fight Spam Calls

Keep Working: Online Meeting Etiquette

This is part three of our “Working from Home Essentials” series, transcribed from the “Working from Home Essentials” webinar hosted in March 2020.

In this post, let us talk about online meeting etiquette because it is always a fun one. There are a ton of memes and very funny videos about online conference calls and some of the behaviors that you may observe. We will take a moment and look at a few online etiquette, or netiquette, tips because it is a little bit different meeting online than in-person.

Rachel Mulry on Zoom MeetingOur first one is to be mindful of our video feed. I usually turn on my webcam because I think it is essential to make that connection, but you will want to be cognizant of how you dress. I know if we are working from home, we might be a little bit more Continue reading Keep Working: Online Meeting Etiquette

Skype for Business Mobile App Available for iOS & Android Devices

Skype for BusinessWhether you want to use the instant messaging features you’ve come to know in Skype for Business or if you have been moved to our new phone system and want to use your SMU phone number from anywhere, the Skype for Business mobile app is your best resource! Continue reading Skype for Business Mobile App Available for iOS & Android Devices

Keep Working: Technology Support and Accessing Campus Resources

As the majority of SMU Faculty and Staff begin working from remote locations tomorrow, we wanted to highlight several resources that might be helpful.

Accessing your office computer

VPNIf you need to remotely access your office computer, you must first make some modifications to that computer.  If you have not done this prior to today, the IT Help Desk will be Continue reading Keep Working: Technology Support and Accessing Campus Resources

Working/Teaching Remotely? Check Out Our Tutorial Videos!

With SMU temporarily moving classes online due to the COVID-19 outbreak, OIT has been gearing up to provide even more resources to our community to make remote working, teaching, and learning as easy as possible. We have put together some brief videos to get you started with our most popular services that can make your transition to remote work simpler. Click continue reading below to take a look!

Continue reading Working/Teaching Remotely? Check Out Our Tutorial Videos!