As part of our transition from Skype for Business to Microsoft Teams in 2024, OIT has been working on selecting a new standard headset for the SMU community. We’re pleased to announce that we have selected the Jabra Evolve2 40 as our primary headset! Continue reading Teams-Certified Headsets Chosen for Campus Use
Skype for Business (SfB), which has served SMU for many years, formerly as Microsoft Lync and Microsoft Communicator, is now stepping aside.
Soon, Microsoft Teams will replace SfB as our primary instant messaging and communications platform. This will include your SMU phone number being moved to Teams! As this is a major undertaking, it will require changes to telephone devices on campus. While we are still working on our roadmap, here are a few things you can expect during the transition. Continue reading Microsoft Teams to Replace Skype for Business in 2024
We all bristle at those annoying spam calls that we receive not only on our personal cell phones but our office telephones as well. Both our old and new telephone systems have experienced this irritating problem, and a new solution will help reduce the amount of these calls we receive. Continue reading Phone System Enhancements Fight Spam Calls
In this post, let us talk about online meeting etiquette because it is always a fun one. There are a ton of memes and very funny videos about online conference calls and some of the behaviors that you may observe. We will take a moment and look at a few online etiquette, or netiquette, tips because it is a little bit different meeting online than in-person.
Our first one is to be mindful of our video feed. I usually turn on my webcam because I think it is essential to make that connection, but you will want to be cognizant of how you dress. I know if we are working from home, we might be a little bit more Continue reading Keep Working: Online Meeting Etiquette
Whether you want to use the instant messaging features you’ve come to know in Skype for Business or if you have been moved to our new phone system and want to use your SMU phone number from anywhere, the Skype for Business mobile app is your best resource! Continue reading Skype for Business Mobile App Available for iOS & Android Devices