Phone Updates

OIT Staff to Begin Checks of Departmental Telephones

AudioCodes 445HD TelephoneWith the introduction of new authentication methods for campus telephones, OIT will soon be making visits to your area of campus to ensure departmental phones are logged in properly for the best performance and functionality.

Your friendly OIT staffers will spend a couple of minutes with each phone to check and/or configure them using our new “modern authentication” method and to ensure the phone’s functionality. The phones being checked are mostly the AudioCodes 445HD, the most common model on campus.

You can also log into your phone using the new authentication method on your own! Further instructions on how to log into your phone are available at

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Published by

Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.