Calendaring Best Practices for New Outlook

Microsoft 365 Outlook IconMicrosoft is continuing to develop new features for the Office Suite, including Outlook. While these changes offer several improvements, there have been reports of side effects that may impact calendar synchronization across multiple platforms. Microsoft has released a set of best practices for calendar management, which we have compiled into a quick handout. It includes recommended approaches to recurring appointments, attachments, and delegation. Continue reading Calendaring Best Practices for New Outlook

Quick Tip: Using Outlook Reactions

In more recent versions of Microsoft Outlook you may have noticed several new features. You may also have noticed that you’ll occasionally see emoji reactions on some messages in your inbox, like this:

A screenshot of the emoji reactions for an individual email in Outlook.

What’s all this about? Outlook (both the desktop and web versions) have had the ability to “react” to messages as a quick reply for a good while now, and I’d like to show you the basics of how they work. Continue reading Quick Tip: Using Outlook Reactions

Understanding Calendar Delegation in Microsoft Outlook Due to Recent Changes 

icon of a calendar syncingCalendar delegation in Microsoft Outlook enables employees to manage meetings and events for leaders across campus. For decades, Microsoft used a protocol called MAPI to synchronize calendars across various clients, devices, and delegates. However, around 2015, Microsoft introduced a new protocol for calendar delegation called REST, which Microsoft enabled as the default protocol in 2022.

Since the change in 2022, Continue reading Understanding Calendar Delegation in Microsoft Outlook Due to Recent Changes 

Safe Links Add Enhanced Security to Your Email

Checked Email iconLast week, OIT enabled Safe Links to emails inbound to campus. This security features has been in use for some time in Microsoft Teams. We’ve now extended the service to protect  SMU email accounts, adding an additional layer of security to inspect embedded URLs in emails for possible phishing/malware sites in real-time. Continue reading Safe Links Add Enhanced Security to Your Email

 Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?

Microsoft 365 Outlook IconNot long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and Microsoft 365 Teams Iconnew Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading  Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?