Office 365 – IT Connect

Studying for MOS Certification? Don’t Update Office!

If you are currently working towards a Microsoft Office Specialist (MOS) certification and studying on your personal computer, make sure that Microsoft Office does not update automatically just yet!

Office 365, the Office subscription service provided to you by SMU, normally updates automatically on your computer. Since Office 2019 is now being introduced, some students have reported that after updates were applied their MOS practice exams in GMetrix no longer work! This is because the exam focuses on Office 2016 and is not compatible with newer versions.

Here’s how you can stop automatic updates so you can continue practicing for your Office 2016 exam: Continue reading Studying for MOS Certification? Don’t Update Office!

Duo Two-Factor Authentication Coming to Office 365

After the successful launch of Duo two-factor authentication for my.SMU, OIT will be moving forward with the next step in our effort to safeguard student and employee accounts. That next step will be to improve authentication for access to student email and other Office 365 services. We will do this by enabling two-factor authentication for Office 365. Starting at 7 a.m. on Tuesday, July 23, 2019, Duo two-factor authentication will be required to access Office 365. Continue reading Duo Two-Factor Authentication Coming to Office 365

IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

Earlier this year, we notified students that IMAP will be discontinued for use with Office 365. While SMU has supported IMAP for nearly 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online) to allow for improved email security.

Today, we notified all students still using IMAP to connect to Office 365 that at 10 a.m. on Wednesday, May 22, 2019, the IMAP protocol will be disabled for Office 365. Continue reading IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

Microsoft Teams Update: Early Adoption Available April 15

Microsoft Teams Logo We are one step closer to deploying Microsoft Teams to everyone on campus! Before that day comes, we are looking for a select few who are interested in being the first to try out Teams by joining our early adopter program. If you haven’t heard about Teams, it’s Microsoft’s foray into cloud-based team collaboration. It’s been compared to the Slack collaboration platform, but it is also tightly integrated into the Office 365 ecosystem found at SMU. Continue reading Microsoft Teams Update: Early Adoption Available April 15

A Warning about Exchange Email and iOS 11

Update: This issue has been corrected with the iOS 11.0.1 update. To fix the issue, update to iOS 11.0.1 or later.

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11