Studying for MOS Certification? Don’t Update Office!

If you are currently working towards a Microsoft Office Specialist (MOS) certification and studying on your personal computer, make sure that Microsoft Office does not update automatically just yet!

Office 365, the Office subscription service provided to you by SMU, normally updates automatically on your computer. Since Office 2019 is now being introduced, some students have reported that after updates were applied their MOS practice exams in GMetrix no longer work! This is because the exam focuses on Office 2016 and is not compatible with newer versions.

Here’s how you can stop automatic updates so you can continue practicing for your Office 2016 exam:

  1. In any Office program, click File in the top left of the window.
  2. On the File screen, click Account.
  3. One the Account page that appears, click the Update Options icon.
  4. Select Disable Updates.
The Update Options button as seen in Microsoft Word.
The Update Options button as seen in Microsoft Word.

That’s it! However, if your computer has already updated to the latest version, you will need to use Gmetrix to study on any of the public computers available in the Fondren Library, the Cox Business Library, the Altshuler Learning Enhancement Center, or the ADSA office.

Microsoft will be releasing Office 2019 exams in the near future. Once we start offering those exams it should then be safe to re-enable Office updates. If you have any issues with this process, let the IT Help Desk know!

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Published by

Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.