Authentication Changes to Email Services

EmailFollowing guidance from our Email service provider, SMU is modernizing our login process and plans to complete this modernization by October 28, 2022. While we have worked to notify all affected individuals in advance via email communications and calls from the IT Help Desk, we’d like to summarize what is happening in case you have any issues. Continue reading Authentication Changes to Email Services

IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

EmailEarlier this year, we notified students that IMAP will be discontinued for use with Office 365. While SMU has supported IMAP for nearly 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online) to allow for improved email security.

Today, we notified all students still using IMAP to connect to Office 365 that at 10 a.m. on Wednesday, May 22, 2019, the IMAP protocol will be disabled for Office 365. Continue reading IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

IMAP on Office365 to be Discontinued for Improved Mail Security

Email iconThe Internet Message Access Protocol or IMAP was created as an easy way for a variety of email clients to retrieve email messages from a mail server over a standard internet connection. Typically, these messages were left on the server until the user decided to delete them. Currently, the vast majority of individuals utilize the preferred Exchange configuration which is the default for most modern email clients like Microsoft Outlook or the Outlook mobile app. However, there are still a small number of individuals using the older IMAP protocol. While SMU has supported IMAP for around 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online).  Please note: Faculty and staff email accounts hosted in our Exchange Server on-campus environment (webmail.smu.edu) will NOT be impacted. Continue reading IMAP on Office365 to be Discontinued for Improved Mail Security

A Warning about Exchange Email and iOS 11

Update: This issue has been corrected with the iOS 11.0.1 update. To fix the issue, update to iOS 11.0.1 or later.

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11