IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

EmailEarlier this year, we notified students that IMAP will be discontinued for use with Office 365. While SMU has supported IMAP for nearly 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online) to allow for improved email security.

Today, we notified all students still using IMAP to connect to Office 365 that at 10 a.m. on Wednesday, May 22, 2019, the IMAP protocol will be disabled for Office 365. Continue reading IMAP to be discontinued for Student’s Office 365 on May 22, 2019.

IMAP on Office365 to be Discontinued for Improved Mail Security

Email iconThe Internet Message Access Protocol or IMAP was created as an easy way for a variety of email clients to retrieve email messages from a mail server over a standard internet connection. Typically, these messages were left on the server until the user decided to delete them. Currently, the vast majority of individuals utilize the preferred Exchange configuration which is the default for most modern email clients like Microsoft Outlook or the Outlook mobile app. However, there are still a small number of individuals using the older IMAP protocol. While SMU has supported IMAP for around 30 years, that support will end this summer for email accounts hosted in Office 365 (Exchange Online).  Please note: Faculty and staff email accounts hosted in our Exchange Server on-campus environment (webmail.smu.edu) will NOT be impacted. Continue reading IMAP on Office365 to be Discontinued for Improved Mail Security

A Warning about Exchange Email and iOS 11

Update: This issue has been corrected with the iOS 11.0.1 update. To fix the issue, update to iOS 11.0.1 or later.

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11

Exchange Migrations & Department Mailboxes

Exchange 2016For the next several weeks, OIT will be moving Exchange 2010 mailboxes to our new Exchange 2016 system. Most of the changes will occur behind the scenes and should have a little noticeable impact on email service beyond the improved webmail experience. When your mailbox is ready to be migrated to Exchange 2016, you will receive a direct email from SMU IT Communications. Beyond restarting your email client, no action should be required on your part.

While we expect a smooth rollout of Exchange 2016, there are a few things of note: Continue reading Exchange Migrations & Department Mailboxes