A Warning about Exchange Email and iOS 11

Update: This issue has been corrected with the iOS 11.0.1 update. To fix the issue, update to iOS 11.0.1 or later.

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11

iOS 11 Brings Improvements and Innovations to iDevices

WWDC17At Apple’s Wordwide Developer Conference (WWDC) this week, a new version of the iOS mobile operating system was announced for a fall release. iOS 11 brings several improvements and new features to iPhones and iPads, many of which have been long-desired by Apple fans. Continue reading iOS 11 Brings Improvements and Innovations to iDevices

Update your iPhones Now!

iOS 9.3.5 UpdateYesterday, Apple released the iOS 9.3.5 update. You need to install it now. Yes, right now! You can read the rest of this while your iPhone is updating.

We don’t usually push for people to update their devices so firmly, but a major security hole was found that would allow nefarious types to “read text messages and emails and track calls and contacts. It can even record sounds, collect passwords and trace the whereabouts of the phone user.” according to the New York Times.

In fact, Lookout security researcher Mike Murray stated “We realized that we were looking at something that no one had ever seen in the wild before.” in an interview with Motherboard. “Literally a click on a link to jailbreak an iPhone in one step. One of the most sophisticated pieces of cyberespionage software we’ve ever seen.”

On the plus side, Apple just released a patch to fix this massive security hole, and, if you haven’t already, you should download and install it immediately. We also recommend installing the update on any other iOS devices you may have, such as an iPad 2 and even an iPod touch (5th generation).

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222

For more information on the Zero-Day exploit and how it was used against a UAE Human Rights Defender, please visit Citizen Lab.

If you have any problems or concerns, please contact the IT Help Desk at 214-768-HELP (4357)