Duo Two-Factor Authentication Coming to Office 365

DuoAfter the successful launch of Duo two-factor authentication for my.SMU, OIT will be moving forward with the next step in our effort to safeguard student and employee accounts. That next step will be to improve authentication for access to student email and other Office 365 services. We will do this by enabling two-factor authentication for Office 365. Starting at 7 a.m. on Tuesday, July 23, 2019, Duo two-factor authentication will be required to access Office 365. Continue reading Duo Two-Factor Authentication Coming to Office 365

Office for 2016 is Here! Learn About New Features.

Office 2016The wait is over for both Windows and Mac users for the latest version of Microsoft Office: Office 2016. Along with a new look to better match Windows 10, it also has a few handy new features that Office 2010 and 2011 were lacking.

If you’re worried about getting a solid understanding of Office 2016’s new features and how they can help your work/study processes, we’ve got you covered. Through our partnership with Lynda.com, SMU students, faculty, and staff can access in-depth tutorials on the changes in this new version for both Windows and Mac. Just click on the links below, log in with your SMU ID and password, and you’re ready to go! Continue reading Office for 2016 is Here! Learn About New Features.

O365 and “Clutter”

o365-720pLast summer, Microsoft introduced a new feature for email accounts hosted in Office 365.  The feature, known as Clutter, helps manage your inbox by filtering out the low-priority email.  The email server keeps track of the messages you read and the ones you don’t.  It then begins routing emails you are most likely to ignore to a “clutter” folder.  While this seems like a nice feature to have, many important SMU emails for students are being overlooked since they are not in the inbox.

As a result, OIT will disable the clutter feature for all SMU accounts in Office 365 on April 27 at noon.  Students who want this feature enabled can turn it back on. However, they should also make a habit of reviewing items in their clutter folder daily.  To re-enable this feature, do the following:

  1. Login to Outlook via webmail (office.smu.edu)
  2. Click on the Application launcher and select Mail
  3. On the navigation bar, go to
    Settings > Options > Mail > Automatic processing > Clutter
  4. Select “Separate items identified as Clutter.”
  5. Click Save

If you enable Clutter, there are ways to help Microsoft learn what is important to you and what is not.  Similar to using the Junk Mail rules in the Outlook client, simply right-click on the message in your inbox that is junk and click “Move to Clutter“.  If a message is sent to your Clutter folder incorrectly, right-click and choose “Move to Inbox.”  A review of the clutter folder should be conducted on a daily basis, however, to ensure you aren’t missing important messages.

 

Elevating Inside.SMU to SharePoint in the Cloud

As part of OIT’s efforts to improve services across campus, Inside.SMU, our internal collaboration platform, will be moved to Microsoft’s SharePoint in the Cloud service.

Sharepoint OnlineThis change allows us to offer the latest version of SharePoint (the underlying software that ran Inside.SMU) to campus. It also provides you with additional features and a more reliable means of file storage and collaboration.

In the coming weeks, departments across campus will receive information on when their department’s data within Inside.SMU will be moved to the cloud. Usually, no action is needed on your part. If action is required, you will be notified by an OIT representative.

Office 2016 & Window 10 Coming to Campus Computers

Office 2016 available April 1

Office 2016Office 2016 will be available for all campus Windows and Mac OS computers beginning April 1st. You will find these products available via your computer’s LANDesk software portal (The LANDesk Portal Manager for Windows clients, or LANDesk Workspaces for Mac OS) where they may be selected for download and installation on your local system. Uninstalling the previous Office products is recommended, but not required. Please contact the OIT Help Desk if you do not see Office 2016 listed, if you have any difficulty accessing the LANDesk Portal Manager, or just have questions for us!

For installations off of the campus network,  be sure to download and sign in to the campus VPN client prior to launching LANDesk. Please note that Office 32 bit will be the standard offering for all Windows systems regardless of the version of your computer’s operating system . For more information visit Choose the 32-bit or 64-bit version of Office.

Windows 10 available July 1

Windows 10New campus computers ordered after July 1st will be delivered with Windows 10 Enterprise. Existing Windows 64 bit computers will be offered an optional Windows 10 upgrade via the LANDesk software portal (LANDesk Portal Manager) beginning July 1st. Computers currently being scheduled for upgrade through the campus tech fund will be delivered to customers running Windows 7, with Windows 10 upgrades offered for download and installation from LANDesk as well. If you utilize or support a lab or shared group of computers and would like to request an upgrade within those areas, or for any Windows computers running a 32-bit operating system, please contact the helpdesk for further assistance.

For more information on what version of the Windows operating system you have, visit http://windows.microsoft.com/en-us/windows/which-operating-system and for information on Windows 10 Enterprise features and changes see https://www.microsoft.com/en-us/WindowsForBusiness/windows-for-enterprise