Duo Adding Second Device: Critical Action Needed!

DuoIf you are one of the few University employees only using your SMU landline as a registered Duo authentication device, now is the time to add a second device. We are highly encouraging all users to set up a second device for use with Duo Multi-Factor Authentication to gain access to University services if working from off-campus. We highly recommend using the Duo Mobile app for your smartphone and/or setting up your home phone as a new device. Continue reading Duo Adding Second Device: Critical Action Needed!

Duo Two-Factor Authentication Coming to Office 365

DuoAfter the successful launch of Duo two-factor authentication for my.SMU, OIT will be moving forward with the next step in our effort to safeguard student and employee accounts. That next step will be to improve authentication for access to student email and other Office 365 services. We will do this by enabling two-factor authentication for Office 365. Starting at 7 a.m. on Tuesday, July 23, 2019, Duo two-factor authentication will be required to access Office 365. Continue reading Duo Two-Factor Authentication Coming to Office 365

Duo Security Coming to my.SMU for Sponsored Accounts

DuoOn Thursday, June 27, 2019, OIT will implement two-factor authentication for all SMU sponsored accounts accessing my.SMU. This change includes Kelly Services employees, sponsored instructors, and student worker W Accounts. Two-factor authentication utilizes a solution from Duo Security called Duo Mobile. Continue reading Duo Security Coming to my.SMU for Sponsored Accounts

Automated Duo Phone Call Discontinuation for Chinese Phone Numbers

DuoDuo has recently notified OIT of a change in authentication options for those who have registered a Chinese phone number as an authentication method in their Duo account. We would like to make you aware in case you utilize phone service in China.

Due to telecom limitations put in place by the Chinese government, Duo has Continue reading Automated Duo Phone Call Discontinuation for Chinese Phone Numbers

Duo: A Success Story

DuoIn February, OIT announced that all matriculated students will be required to use Duo Security’s Two-factor authentication (2FA) when accessing select university services, starting with my.SMU. OIT knew that getting the large student population registered before the April 1 deadline would be a challenge, and started an aggressive campaign to not only make students aware of the coming change but to encourage them to enroll their devices before Duo was enabled. As of this writing, over 4,400 students are newly committed to protecting their accounts with Duo Security. Continue reading Duo: A Success Story