Recent Changes Made to Duo Security

DuoOn Tuesday, January 4, 2022, a security change was made in Duo, preventing the “call me” or SMS passcode options by the SMU community, as these factors were susceptible to vulnerability and fraud.

How does that apply to me?

An alternate method for two-factor authentication is now required, either by using a hardware token or by installing the Duo Mobile app on your mobile device.

If you previously used the “call me” or SMS passcode options as your primary method to two-factor, please complete the following steps: Continue reading Recent Changes Made to Duo Security

Cybersecurity Awareness Month Continues: Week 2

Cybersecurity Awareness Month is off to a great start with an informative webinar this week from our Chief Security Officer, as well as a sneak peek into the new Duo two-factor authentication app coming to your mobile device in the next few weeks! Continue reading Cybersecurity Awareness Month Continues: Week 2

Future Changes in Duo Service

DuoDuo provides two-factor authentication for most SMU accounts. Verifying your identity with a second factor, like a mobile device, helps prevent others from using your SMU account to log in, even if they know your password.

Duo authentication can be accomplished through the Duo Mobile app, via a hardware token, using a telephone, or with SMS. However, security concerns with the telephone and SMS features are known to present a real risk to the security of your account. Therefore, SMU will be eliminating the landline and SMS options over the next several months. Continue reading Future Changes in Duo Service

Duo Adding Second Device: Critical Action Needed!

DuoIf you are one of the few University employees only using your SMU landline as a registered Duo authentication device, now is the time to add a second device. We are highly encouraging all users to set up a second device for use with Duo Multi-Factor Authentication to gain access to University services if working from off-campus. We highly recommend using the Duo Mobile app for your smartphone and/or setting up your home phone as a new device. Continue reading Duo Adding Second Device: Critical Action Needed!