Over the past several years, we have begun to rely heavily on Duo Security for our Two-Factor Authentication. With the ending of support for SMS and Phone Callback verification this year, the Duo Mobile app has become our preferred method of authenticating with our services. Because of that, changes to the app impact us all, and we want you to be aware that effective February 9, 2023, Duo Mobile will no longer support Android 8, Android 9, and iOS 13. Due to this change, we highly recommend the SMU community upgrades their devices’ operating systems by February 1, 2023. Continue reading Duo Mobile Ends Support for Android 8/9 and iOS 13
Earlier this week, we let you know that we are requiring former students to enroll in Duo Two-Factor Authentication (2FA). Soon we will provide some enhancements to the Duo service for all users.
Starting August 1, 2022, Continue reading Enhancements Coming to Duo This Summer
The University has been protecting the accounts of our users with the help of Duo Security’s Two-Factor Authentication (2FA) since 2016. This August, we will be moving forward with the next step in our effort to safeguard University accounts by enabling Duo 2FA for all former students starting at 7 a.m. on Monday, August 1, 2022. Continue reading Duo To Be Enabled for Former Student Accounts August 1
On Tuesday, January 4, 2022, a security change was made in Duo, preventing the “call me” or SMS passcode options by the SMU community, as these factors were susceptible to vulnerability and fraud.
How does that apply to me?
An alternate method for two-factor authentication is now required, either by using a hardware token or by installing the Duo Mobile app on your mobile device.
If you previously used the “call me” or SMS passcode options as your primary method to two-factor, please complete the following steps: Continue reading Recent Changes Made to Duo Security
Beginning January 4, 2022, users will no longer be able to use the “call me” or SMS passcode options in Duo Security as these factors are susceptible to vulnerability and fraud.