Six years ago, SMU implemented DUO to protect our data proactively. Since introducing two-factor authentication (2FA), we have seen quite an expansion throughout our services.
We first implemented DUO in 2016 to protect access to my.SMU and later webmail for our faculty and staff as passwords can often be stolen, guessed, and hacked, and we needed a solution to secure our data better. Once our faculty and staff gained familiarity with DUO, it was introduced to students on April 1, 2019, through our “Security is No Joke” campaign. Continue reading DUO: A Substantial Expansion
Using someone’s correct personal pronouns is a way to respect them and create an inclusive environment. Many of our technology systems allow you to state these pronouns within your profile, making it easier for others to know how to address you properly. We recognized that the process of designating these pronouns varies from platform to platform. In an effort to create a more inclusive and supportive environment, we have outlined the procedure to update your pronouns for several of our IT services, including email, zoom, Linkedin Learning, and the Canvas LMS. 
As we continue to improve information security measures on campus, we will be implementing more modern authentication methods to our Microsoft services to increase security and improve your login experience on December 19, 2022. This new form of authentication will also minimize the frequency of entering your password, along with helping to prevent those irritating account lockouts that may occur when updating your SMU password. The actions you’ll need to take are minimal, but we’d like to make you aware of them. 