Networking – Page 3

OIT Completes 100G Edge Router Project for R1

Last month, the OIT Networking Team completed the last installation of new equipment in the UDC and Patterson data centers as part of the 100G Edge Router Replacement Project. This project is one of the many building blocks being implemented to increase campus networking speeds specifically for research initiatives. In less than six months, the team oversaw a complete replacement of the core networking equipment to give SMU a tenfold increase in internal and external internet speed.

Dr. Michael Hites, SMU’s Chief Information Officer, shared his enthusiasm for the project Continue reading OIT Completes 100G Edge Router Project for R1

eduroam Provides Secure Wi-Fi When Roaming

eduroam logo If you like your Wi-Fi to be secure when roaming, you are not alone. The eduroam network, short for education roaming, is available here on the SMU campus and now at over 1,000 other colleges, universities, and research facilities in the US. Starting in 2009, this encrypted Wi-Fi network was designed for research and education institutions to allow students, employees, and guests to use their institution’s ID and password to connect securely and seamlessly to the Internet using the eduroam network while visiting other institutions. Continue reading eduroam Provides Secure Wi-Fi When Roaming

OIT Quick Tip: Logging In/Out of Your AudioCodes Phone

In this installment of the OIT Quick Tip, we go over how to sign into your AudioCodes VoIP telephone as well as how to update your credentials on your phone when you change your password.

It is always important that your phone has your latest credentials in order for emergency calling and many convenience features to work properly. Let the IT Help Desk know if you have any questions!

Video replaced with updated version October 2023.

Your New Phone: What to Do When Returning to Work

AudioCodes 445HD Telephone As we begin returning to the Hilltop, we know there are already plenty of tasks on your list for getting back into the swing of things. But, one of those tasks should definitely be to log into your new telephone!

If a new AudioCodes telephone was installed at your desk and you never had the chance to log into it before having to work from home, the process is easy: Continue reading Your New Phone: What to Do When Returning to Work

New GlobalProtect Service Adds More VPN Capacity

With work-from-home needs significantly rising during this time, OIT has been working over the past several days to implement additional resources to allow for more concurrent connections to the SMU network from off-campus. We are now happy to announce that the Palo Alto GlobalProtect VPN service is now available as an option for connecting to SMU’s Virtual Private Network (VPN) in addition to our existing Cisco AnyConnect VPN service.

Continue reading New GlobalProtect Service Adds More VPN Capacity