In March 2020, in preparation for remote work during the early days of the COVID-19 pandemic, GlobalProtect VPN was introduced to help handle the significantly larger need for secure connections to campus resources. GlobalProtect and our Cisco AnyConnect VPN played a significant role in streamlining campus operations’ sudden and unexpected closure. As we begin 2023, VPN service usage has gradually decreased to near pre-pandemic levels. Because of this, and to simplify the management of VPN platforms, GlobalProtect service will be discontinued on March 20, 2023, and Cisco AnyConnect will once again be our sole VPN client. Continue reading GlobalProtect VPN Service to End on March 20
Keep Working: Setting Up Your Home Office
First of all, I want to say thank you! I know everyone is doing some heroics these days to continue supporting our campus and our community, so thank you for all you are doing and know that it is very much appreciated.
In this blog post, we are going to go through a couple of different things about working from home or working remotely. I know our situation now is a little bit different than your normal telecommuting situation. Many of us will have children and spouses in the house as well, so that adds some complications. Hopefully, you’ll find some useful information today on the equipment that you need and the different resources that we have available to you. Continue reading Keep Working: Setting Up Your Home Office
New GlobalProtect Service Adds More VPN Capacity
With work-from-home needs significantly rising during this time, OIT has been working over the past several days to implement additional resources to allow for more concurrent connections to the SMU network from off-campus. We are now happy to announce that the Palo Alto GlobalProtect VPN service is now available as an option for connecting to SMU’s Virtual Private Network (VPN) in addition to our existing Cisco AnyConnect VPN service.
Continue reading New GlobalProtect Service Adds More VPN Capacity
Keep Working: Technology Support and Accessing Campus Resources
As the majority of SMU Faculty and Staff begin working from remote locations tomorrow, we wanted to highlight several resources that might be helpful.
Accessing your office computer
If you need to remotely access your office computer, you must first make some modifications to that computer. If you have not done this prior to today, the IT Help Desk will be Continue reading Keep Working: Technology Support and Accessing Campus Resources
Working/Teaching Remotely? Check Out Our Tutorial Videos!
With SMU temporarily moving classes online due to the COVID-19 outbreak, OIT has been gearing up to provide even more resources to our community to make remote working, teaching, and learning as easy as possible. We have put together some brief videos to get you started with our most popular services that can make your transition to remote work simpler. Click continue reading below to take a look!
Continue reading Working/Teaching Remotely? Check Out Our Tutorial Videos!