GlobalProtect VPN Service to End on March 20

GlobalProtect application iconIn March 2020, in preparation for remote work during the early days of the COVID-19 pandemic, GlobalProtect VPN was introduced to help handle the significantly larger need for secure connections to campus resources. GlobalProtect and our Cisco AnyConnect VPN played a significant role in streamlining campus operations’ sudden and unexpected closure. As we begin 2023, VPN service usage has gradually decreased to near pre-pandemic levels. Because of this, and to simplify the management of VPN platforms, GlobalProtect service will be discontinued on March 20, 2023, and Cisco AnyConnect will once again be our sole VPN client.

If you still use Cisco AnyConnect as your primary VPN client, no action is needed on your part. Your service will continue to work as it does today. For anyone using GlobalConnect, you should switch back to AnyConnect at your earliest convenience before GlobalConnect is decommissioned. Visit smu.edu/vpn to download the Cisco client, and be sure to uninstall the GlobalProtect client, as well.

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Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.