The work to continuously improve the speed and quality of our network infrastructure never ends, and the summer is the perfect time for a refresh. As part of our technology repairs and improvements in the lead-up to a new academic year, new wireless access points (APs) have been deployed in several locations on campus. Continue reading New Wireless Access Points Beef Up Signals in Commons
Category: Networking
OIT Completes 100G Edge Router Project for R1
Last month, the OIT Networking Team completed the last installation of new equipment in the UDC and Patterson data centers as part of the 100G Edge Router Replacement Project. This project is one of the many building blocks being implemented to increase campus networking speeds specifically for research initiatives. In less than six months, the team oversaw a complete replacement of the core networking equipment to give SMU a tenfold increase in internal and external internet speed.
Dr. Michael Hites, SMU’s Chief Information Officer, shared his enthusiasm for the project Continue reading OIT Completes 100G Edge Router Project for R1
eduroam Provides Secure Wi-Fi When Roaming
If you like your Wi-Fi to be secure when roaming, you are not alone. The eduroam network, short for education roaming, is available here on the SMU campus and now at over 1,000 other colleges, universities, and research facilities in the US. Starting in 2009, this encrypted Wi-Fi network was designed for research and education institutions to allow students, employees, and guests to use their institution’s ID and password to connect securely and seamlessly to the Internet using the eduroam network while visiting other institutions. Continue reading eduroam Provides Secure Wi-Fi When Roaming
OIT Quick Tip: Logging In/Out of Your AudioCodes Phone
In this installment of the OIT Quick Tip, we go over how to sign into your AudioCodes VoIP telephone as well as how to update your credentials on your phone when you change your password.
It is always important that your phone has your latest credentials in order for emergency calling and many convenience features to work properly. Let the IT Help Desk know if you have any questions!
Video replaced with updated version October 2023.
Your New Phone: What to Do When Returning to Work
As we begin returning to the Hilltop, we know there are already plenty of tasks on your list for getting back into the swing of things. But, one of those tasks should definitely be to log into your new telephone!
If a new AudioCodes telephone was installed at your desk and you never had the chance to log into it before having to work from home, the process is easy: Continue reading Your New Phone: What to Do When Returning to Work
