Last summer we started a journey towards a more intuitive my.SMU by releasing mobile-friendly navigation and a completely updated financial interface. This summer, we have been working on the next critical step in this journey by creating the framework for easier navigation through the entire system. You may not notice an immediate difference, but the new framework addresses the amount of time needed to release improved features. Continue reading New Changes to my.SMU Administrative Navigation
In this installment of the OIT Quick Tip, learn about the new IT Knowledgebase that can help solve your technical issues using real-world IT Help Desk know-how.
Late last month, OIT’s two intrepid Canvas administrators, Steve Snider and Cassidy Porter, traveled to Keystone, Colorado for the annual InstructureCon conference. At this meeting of the minds, the creators of Canvas share the latest and greatest features to educators and IT administrators alike. There were a lot of interesting developments this year, and Cassidy and Steve have brought back a few to talk about!
Continue reading Notes from InstructureCon: What’s New & Next in Canvas
We’re in full swing with back-to-school! If you need assistance, please don’t hesitate to contact us via phone at 214-768-HELP or by email at help@smu.edu. Our 7-day a week schedule is available for both remote and walk-in support.
| Semester Hours | Phone Hours | Walk-in Hours |
| Monday through Thursday | 8:00 AM – 8:00 PM | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 6:00 PM | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM | 10:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 6:00PM | 12:00 PM – 6:00 PM |
Visit smu.edu/oit for more information on our services and offerings. You can also access the IT Knowledgebase at any time for on-demand documentation.
