The IT Help Desk provides support to the entire campus community. In addition to supporting current faculty, staff, and students, the Help Desk provides limited assistance to retirees, parents and prospective students. Many of the Help Desk staff are HDI certified and all are committed to providing exceptional service.
The IT Help Desk is available to answer questions regarding any of the services that IT provides and any of the software applications that we support. They are able to assist with network configurations, software troubleshooting and training, email support and configuration, and more. You can reach them at 214-768-HELP (4357), help@smu.edu, or in person at the IT Help Desk in Fondren Library West. Continue reading The IT Help Desk: Your Tech Support First Responders
