Winter Break (2023) Hours for the IT Help Desk

snowflakeThe Office of Information Technology (OIT) IT Help Desk will have reduced hours next week with walk-in, phone, and chat support ending at 6 p.m. On Thursday, support will wrap at 5 p.m. The IT Help Desk will be closed for regular business operations from Friday, December 22, 2023, through Monday, January 1, 2024, for the winter break. Continue reading Winter Break (2023) Hours for the IT Help Desk

OIT Support Units Help Across Campus and Online

WelcomeWelcome back! With everything that has been happening of late, we just want to remind you of some support resources we have available for you.

IT Help Desk

Our first line of support is the IT Help Desk. If you have a tech support question or don’t know who to ask for help, reach out, and our team of specialists will assist. We have expanded your support options by adding online chat as a way of contact. Just go to smu.edu/itchat to get started.

Of course, you can still contact via phone (214-768-HELP), email (help@smu.edu), online support form (help.smu.edu), or just walk in and talk to someone at the physical Help Desk within Fondren Library. For a list of current hours, please visit smu.edu/itsupport.

The IT Help Desk also Continue reading OIT Support Units Help Across Campus and Online