Starting Monday, December 19, 2022, the IT Help Desk will have reduced hours over the Winter Break. The updated hours are below. The IT Help Desk will return to regular operating hours on Tuesday, January 3, 2023. Continue reading IT Help Desk Hours During Winter Break
Tag: hours
Winter Hours for the IT Help Desk
The Office of Information Technology (OIT) IT Help Desk will have reduced hours this week with walk-in and chat support ending at 6 p.m. and phone support ending at 8 p.m. On Wednesday, phone support will also end at 6 p.m. The IT Help Desk will be closed for regular business operations from Thursday, December 23, 2021, through Sunday, January 2, 2022, for the winter break. Continue reading Winter Hours for the IT Help Desk
IT Help Desk: Fall 2018 Hours
We’re in full swing with back-to-school! If you need assistance, please don’t hesitate to contact us via phone at 214-768-HELP or by email at help@smu.edu. Our 7-day a week schedule is available for both remote and walk-in support.
| Semester Hours | Phone Hours | Walk-in Hours |
| Monday through Thursday | 8:00 AM – 8:00 PM | 8:00 AM – 9:00 PM |
| Friday | 8:00 AM – 6:00 PM | 8:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 5:00 PM | 10:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 6:00PM | 12:00 PM – 6:00 PM |
Visit smu.edu/oit for more information on our services and offerings. You can also access the IT Knowledgebase at any time for on-demand documentation.
