IT Help Desk: Fall 2018 Hours

We’re in full swing with back-to-school! If you need assistance, please don’t hesitate to contact us via phone at 214-768-HELP or by email at help@smu.edu. Our 7-day a week schedule is available for both remote and walk-in support.

Semester Hours  Phone Hours Walk-in Hours
Monday through Thursday 8:00 AM – 8:00 PM 8:00 AM – 9:00 PM
Friday 8:00 AM – 6:00 PM 8:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM 10:00 AM – 6:00 PM
Sunday 11:00 AM – 6:00PM 12:00 PM – 6:00 PM

Visit smu.edu/oit for more information on our services and offerings. You can also access the IT Knowledgebase at any time for on-demand documentation.

 

 

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Laurene Klassen

Laurene Klassen grew up in New England but came to Texas as fast as she could. SMU was one of the first spots she visited in Dallas. Laurene is a Microsoft Certified Trainer and Manager of SMU’s IT Training & Communications Team. In her spare time, she enjoys hiking and outdoor activities with her family.