Quick Tip: The IT Help Desk Knowledgebase

In this installment of the OIT Quick Tip, learn about the new IT Knowledgebase that can help solve your technical issues using real-world IT Help Desk know how.

Print Friendly, PDF & Email

Published by

Zach Peterson

Zach is an IT Training Specialist at SMU. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.