Quick Tip: The IT Help Desk Knowledgebase

In this installment of the OIT Quick Tip, learn about the new IT Knowledgebase that can help solve your technical issues using real-world IT Help Desk know how.

Published by

Zach Peterson

Zach is an IT Training Specialist at SMU. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.